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“Exceptional Value”

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Embassy Suites by Hilton Knoxville West
Ranked #9 of 87 Hotels in Knoxville
Certificate of Excellence
Reviewed 28 November 2013

We unexpectedly had to stay at this hotel because of a truck break down. What a great place to be stranded. Staff was great as well as very comfortable facility. Food was good and service was great. As always Embassy Suites are very clean and modern.

  • Stayed: November 2013, travelled on business
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Review collected in partnership with Embassy Suites Hotels
Thank Todd W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KanaHotelGroup, Manager at Embassy Suites by Hilton Knoxville West, responded to this reviewResponded 2 December 2013

We are sorry you got stranded but are happy you had such a good experience here at our hotel the Embassy Suites Knoxville West. Thank you for such a great review, we look forward to your next visit.

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817 - 823 of 924 reviews

Reviewed 25 November 2013

One of Knoxville's newest and probably one of the top three hotels in the area! Great service and great room. Got in there after dark. The room was warm and comfortable. The furnishings are beautiful and although the view is not anything to write home about, the room was so nice. Hotel is a bit difficult to fin as it's on Parkside Drive just off of I-40 at Cedar Bluff exit, but still not the easiest to find.

  • Stayed: November 2013, travelled on business
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Review collected in partnership with Embassy Suites Hotels
Thank Charles J R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KanaHotelGroup, Manager at Embassy Suites by Hilton Knoxville West, responded to this reviewResponded 26 November 2013

Thank you for writing you think we are one of the top three hotels in the Knoxville area. We appreciate your kind words about our hotel the Embassy Suites Knoxville West. We hope we will be able to host you again soon!

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Reviewed 23 November 2013

We had a company trade show at the Embassy Suites. The room was upscale and great, facilities very nice. The hotel management was available and very helpful and the new hotel design is so much more modern than the prior Embassy design. I will absolutely stay here the next time I travel to Knoxville,

  • Stayed: November 2013, travelled on business
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Review collected in partnership with Embassy Suites Hotels
Thank Ken J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KanaHotelGroup, Manager at Embassy Suites by Hilton Knoxville West, responded to this reviewResponded 26 November 2013

We are very happy that your company trade show went so well here at the Embassy Suites Knoxville West. We would like to thank you for your business and for such a great review.

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Reviewed 18 November 2013

The hotel is so modern and nice. The suites are spacious if you are traveling with a friends or family. Hotel staff is super friendly and the FREE happy hour is a added bonus. Close to the mall, and not to far from the downtown area. perfect location!!

  • Stayed: November 2013, travelled with friends
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Review collected in partnership with Embassy Suites Hotels
Thank Brandy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KanaHotelGroup, Manager at Embassy Suites by Hilton Knoxville West, responded to this reviewResponded 19 November 2013

We are happy to read all the great things you mentioned about our hotel the Embassy Suites Knoxville West. Thank you for taking the time to post your thoughts! We hope to see you again soon!

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Reviewed 14 November 2013

I am a diamond member with Hilton but never a big fan of the Embassy brand..I have stayed to frequently in older hotels. This particular Embassy is very new and has a new contempary style to it. The breakfast was great and the lobby area was funky. Check in service was quick and very friendly

  • Stayed: November 2013, travelled on business
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Thank Anthony C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KanaHotelGroup, Manager at Embassy Suites by Hilton Knoxville West, responded to this reviewResponded 19 November 2013

We are glad to read you like the new look to our hotel the Embassy Suites Knoxville West. Thank you for taking the time to post your thoughts and for your business. We look forward to your next visit.

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Reviewed 12 November 2013

stayed here for a week and thoroughly enjoyed.it .the rooms are spacious and there are many outlets for your computer..the pool area and workout room are deserted during the day.it is primarily a business hotel.i accompanied my wife on her business trip and was never bored .I spent the day utilizing the great facilities .they provide complementary newspapers and have a computer in the lobby.the morning breakfast was excellent and the staff went out of their way to make me feel welcome.

  • Stayed: November 2013, travelled on business
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Thank jogger33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KanaHotelGroup, Manager at Embassy Suites by Hilton Knoxville West, responded to this reviewResponded 15 November 2013

We are happy you got to come with your wife on her business trip and got to spend the week enjoying our hotel the Embassy Suites Knoxville West. Thank you very much for your business and I do hope that next time you are in town, you stay with us again.

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Reviewed 10 November 2013

My husband and I were pleased with our two night stay at this new Embassy Suites. The living area, bedroom, and bathroom were well decorated with plenty of pretty lighting. Everything was fresh and clean. It was nice to have outlets right above the nightstands for charging phones at night. We received tickets for two complimentary breakfasts and two happy hours. The employees in the restaurant, at the bar, and at the front desk were very welcoming and genuinely attentive to the customers. We utilized the round trip shuttle bus to the UT football game for a reasonable fee. We needed heat the second day, but our heater didn't work. After calling the front desk, a gentleman from maintenance was at our door in minutes. He was not able to fix it that day, but offered to move us to a different room. We chose to stay, and appreciated the warm, fluffy comforter on the bed.

  • Stayed: November 2013, travelled as a couple
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Thank JandJRoberts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KanaHotelGroup, Manager at Embassy Suites by Hilton Knoxville West, responded to this reviewResponded 15 November 2013

We are glad to read you and your wife had a great 2 day stay here at our hotel the Embassy Suites Knoxville West and are happy you felt welcomed. We hope you two will be able to come stay for the next UT game! Thank you for your review and your business.

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Additional Information about Embassy Suites by Hilton Knoxville West

Address: 9621 Parkside Dr, Knoxville, TN 37922-2202
Phone Number:
Region: United States > Tennessee > Knoxville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool
Hotel Style:
Ranked #9 of 87 Hotels in Knoxville
Price Range: £103 - £161 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Knoxville West 3.5*
Number of rooms: 140
Official Description (provided by the hotel):
The Embassy Suites Knoxville West is an upscale Knoxville hotel,conveniently nestled in East Tennessee, easilyaccessible from I-40 and I-75. As part of an upscale lifestyle center, the hotel is minutes away from entertainment, attractions and shopping such as Turkey Creek Shopping Center, West Town Mall, Windsor Square Shopping Center, Market Place Shopping Center and Regal Pinnacle Stadium 18Theater. Downtown Knoxville is just 10 minutes away, along with the University of Tennessee, Knoxville Convention Center, Tennessee Theatre, Bijou Theatre, Neyland Stadium, Thompson Boling Arena, World’s Fair Park, Market Square and Ijams Nature Center. The Knoxville Zoo, the American Museum of Science and Energy, Dollywood and the Great Smoky Mountains National Park are each just a short drive away. ... more   less 
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