We had stayed at this hotel about 1 1/2 years ago and found it excellent. When we found we had to return to Knoxville recently, we stayed here again. They are good about observing reservation extra requests, but just didn't come through all the way this time. Our room was just a bit smaller this time (king suite), and it felt more crowded. The room wasn't quite as clean and nicely cared for, and it overlooked the interstate highway, although it is not directly over it. We asked for a high floor, and were put on the 3rd floor, but it was the farthest away from the elevator you can get. We had to complain once that someone on our floor left a dog in their room while they went out, and the dog was barking, crying, and scratching loudly at its door. I had advised them that the sofa bed would be used, and to please make it up prior to our checking in. They noted this request, and told us it was done. It turned out that it just looked as though it was made up--there was no bottom sheet on it, and rather than sleeping on the bare mattress pad, we had to totally unmake the bed, find a sheet, and remake it. I stepped on something under the king bedskirt, only to find it was the TV remote, left there for some reason. Also, the molding was coming off a corner in the kitchette. Not a biggie, but not the perfect room we had last time.
- Official Description (provided by the hotel):
- Welcome to the beautiful Homewood Suites by Hilton® Knoxville West at Turkey Creek, an upscale Knoxville hotel, conveniently nestled in the East Tennessee plateau, easily accessible from I-40 and I-75. Surrounded by more than 3,500 acres of national parks and forests, we provide an amazing tranquil setting for both business and leisure travelers. Located in the center of Knoxville's newest retail development, Turkey Creek, the Homewood Suites Knoxville hotel offers easy access to a variety of entertainment, shopping and restaurants. Thank you for choosing the Homewood Suites hotel in Knoxville! Each studio, one and two bedroom suite features a separate living and sleeping area with a fully-equipped kitchen. Enjoy more of the amenities straight from the comfort of home. ... more less
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- Also Known As:
- Homewood Suites Knoxville West Hotel Knoxville
- Homewood Knoxville
- Knoxville Homewood Suites