I stay at this hotel once or twice per month for business. Every time I check in they are very nice, but treat me like I've never been there before. It seems to be going downhill. Some issues over the past few months: I had to change rooms because of smell, the shower on this most recent trip wasn't totally clean (mildew). The hair dryer was broken, the door to the closet was stuck, one trip I was missing all hangers (and they use the cheap plastic hangers, never enough). The furniture is looking kind of beat up and dated, the carpet never looks clean, I don't know if it's the design or what. I didn't have a channel listing for the TV. Of course, these are all very small things, but it seems like it's something every time I'm there lately. There's a lot of other hotels in the area but mostly lower end or I would have switched already.
- Official Description (provided by the hotel):
- Welcome to the beautiful Homewood Suites by Hilton® Knoxville West at Turkey Creek, an upscale Knoxville hotel, conveniently nestled in the East Tennessee plateau, easily accessible from I-40 and I-75. Surrounded by more than 3,500 acres of national parks and forests, we provide an amazing tranquil setting for both business and leisure travelers. Located in the center of Knoxville's newest retail development, Turkey Creek, the Homewood Suites Knoxville hotel offers easy access to a variety of entertainment, shopping and restaurants. Thank you for choosing the Homewood Suites hotel in Knoxville! Each studio, one and two bedroom suite features a separate living and sleeping area with a fully-equipped kitchen. Enjoy more of the amenities straight from the comfort of home. ... more less
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- Also Known As:
- Homewood Suites Knoxville West Hotel Knoxville
- Homewood Knoxville
- Knoxville Homewood Suites