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“Nice Suite Hotel near shopping and restaurants”

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Homewood Suites by Hilton Knoxville West at Turkey Creek
Ranked #14 of 87 Hotels in Knoxville
Certificate of Excellence
Reviewed 9 July 2014

This hotel is very nicely done: very large rooms with sitting area, small kitchen, etc. The staff is friendly, welcoming every time you walk by the front desk (Kacey), and the woman who works breakfast every morning is very attentive and friendly.
The hotel is in a big shopping area, with numerous restaurants with walking distance and many more within a 5 minute drive.
Though I appreciated the space and appointments in the suite, you do pay for it, as the room is priced pretty high compared to standard hotels (not suite) in the same area.

  • Stayed: July 2014, travelled on business
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Thank WelshHare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darren T, Manager at Homewood Suites by Hilton Knoxville West at Turkey Creek, responded to this reviewResponded 24 July 2014

Dear WelshHare,

We greatly appreciate you taking the time to review your recent stay with us. I will be passing along your comments to Kacey and our breakfast team. We are lucky to have them! It is also great to hear you enjoyed our great location in Turkey Creek. Thank you for choosing Homewood Suites by Hilton Knoxville!

Thank you,

Darren Tallent
Asst. General Manager

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Reviews (495)
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337 - 343 of 495 reviews

Reviewed 9 July 2014

Clean, friendly, reasonably priced, great amenties, and great location are all resaons we stay at the Turkey Creek Homewood Suites when visiting Knoxville. Always a winner in every category. Highly recommended.

  • Stayed: July 2014, travelled as a couple
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Review collected in partnership with Homewood Suites by Hilton
Thank Jack B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darren T, Manager at Homewood Suites by Hilton Knoxville West at Turkey Creek, responded to this reviewResponded 24 July 2014

Dear Jack B,

We greatly appreciate the review and the recommendation. We have a great team here, and I will be passing along your comments to them. Thank you for choosing Homewood Suites by Hilton Knoxville!

Regards,

Darren Tallent
Asst. General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 June 2014

Drove halfway to Nashville and stayed at this Homewood Suites for 1 night. The hotel was as described on the website. Very clean! Fast check in. Room was clean and cool! Fast check out after a great free breakfast.

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Homewood Suites by Hilton
Thank 299kerrya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darren T, General Manager at Homewood Suites by Hilton Knoxville West at Turkey Creek, responded to this reviewResponded 24 July 2014

Dear 299kerrya,

Thank you for taking the time to review your recent stay with us. It is great to hear that enjoyed our accommodations including our complimentary hot breakfast. We look forward to seeing you the next time you pass through Knoxville!

Darren Tallent
Asst. General Manager

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Reviewed 23 June 2014

I stay at this hotel once or twice per month for business. Every time I check in they are very nice, but treat me like I've never been there before. It seems to be going downhill. Some issues over the past few months: I had to change rooms because of smell, the shower on this most recent trip wasn't totally clean (mildew). The hair dryer was broken, the door to the closet was stuck, one trip I was missing all hangers (and they use the cheap plastic hangers, never enough). The furniture is looking kind of beat up and dated, the carpet never looks clean, I don't know if it's the design or what. I didn't have a channel listing for the TV. Of course, these are all very small things, but it seems like it's something every time I'm there lately. There's a lot of other hotels in the area but mostly lower end or I would have switched already.

  • Stayed: June 2014, travelled on business
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Review collected in partnership with Homewood Suites by Hilton
Thank Donna H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darren T, Manager at Homewood Suites by Hilton Knoxville West at Turkey Creek, responded to this reviewResponded 25 June 2014

Dear Donna H.,

Thank you for the review on your most recent stays with us. I would like to apologize for the issues that you have been encountering recently. We pride ourselves on providing a clean and well maintained room for all our guests. We will be looking into all these issues to get them fixed right away. I do hope that you give us another opportunity, so we may prove to you the type of property we really are. Thank you for choosing Homewood Suites Knoxville.

Regards,

Darren Tallent
Asst. General Manager

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Reviewed 16 June 2014

This was one of the nicest, cleanest and friendliest hotels I have stayed in - will certainly stay there again There was always a greeting entering and leaving the hotel. Every need was fulfilled. The breakfast was fresh - changed each day and a great variety.

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Homewood Suites by Hilton
Thank Ann H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darren T, Manager at Homewood Suites by Hilton Knoxville West at Turkey Creek, responded to this reviewResponded 17 June 2014

Dear Ann H.,

Thank you very much for your review! We appreciate your kind words about our staff and the service they provided. I will be passing along your great comments to them. I am glad you also enjoyed our full hot breakfast each morning, and the nice variety we serve daily. We look forward to seeing you back here soon!

Regards,

Darren Tallent
Asst. General Manager

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Reviewed 7 June 2014 via mobile

This hotel is very nice with very large rooms/suites within walking distance to the biggest shopping area in all of Knoxville. Staff is very nice and there are a dozen eating options within 100 yards of the hotel. The only down side is it is a little pricey due to the area.

Stayed: January 2014, travelled on business
Thank TreyForVols
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darren T, Manager at Homewood Suites by Hilton Knoxville West at Turkey Creek, responded to this reviewResponded 17 June 2014

Dear TreyForVols,

Thank you very much for the review! I am glad you enjoyed our great location here in Turkey Creek, and took advantage of some of the great restaurants. Thank you for the comment about our staff! We have a great team and I will be sure to pass along your kind words to them. We look forward to serving you the next time you are in Knoxville.

Regards,

Darren Tallent
Asst. General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 June 2014

We had never stayed in a Homewood Suites before this trip. We loved it! It was clean, the kitchen was amazing and the mattress and bedding was very comfortable. We will definitely be looking for Homewood Suites in our future travels. This property was a great place to stay.

  • Stayed: May 2014, travelled with family
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Review collected in partnership with Homewood Suites by Hilton
Thank Don B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
david m, General Manager at Homewood Suites by Hilton Knoxville West at Turkey Creek, responded to this reviewResponded 17 June 2014

Dear Don B,

Thank you for taking the time to share your experience with us. We greatly appreciate your feedback and are happy to hear that you enjoyed your stay along with the variety of amenities that we’re proud to offer our guests. We hope you’ll have an opportunity to visit us again in the future.

Sincerely,
David McNeil
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Homewood Suites by Hilton Knoxville West at Turkey Creek

Address: 10935 Turkey Dr, Knoxville, TN 37934-1970
Phone Number:
Region: United States > Tennessee > Knoxville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Knoxville
#9 Family Hotel in Knoxville
#12 Romantic Hotel in Knoxville
Price Range: £92 - £203 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Knoxville West at Turkey Creek 3*
Number of rooms: 103
Official Description (provided by the hotel):
Welcome to the beautiful Homewood Suites by Hilton® Knoxville West at Turkey Creek, an upscale Knoxville hotel, conveniently nestled in the East Tennessee plateau, easily accessible from I-40 and I-75. Surrounded by more than 3,500 acres of national parks and forests, we provide an amazing tranquil setting for both business and leisure travelers. Located in the center of Knoxville's newest retail development, Turkey Creek, the Homewood Suites Knoxville hotel offers easy access to a variety of entertainment, shopping and restaurants. Thank you for choosing the Homewood Suites hotel in Knoxville! Each studio, one and two bedroom suite features a separate living and sleeping area with a fully-equipped kitchen. Enjoy more of the amenities straight from the comfort of home. ... more   less 
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Also Known As:
Homewood Suites Knoxville West Hotel Knoxville
Homewood Knoxville
Knoxville Homewood Suites

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