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“TN Green Hospitality Certified”

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Hampton Inn & Suites Knoxville - Downtown
Ranked #4 of 87 Hotels in Knoxville
Certificate of Excellence
Tennessee
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“TN Green Hospitality Certified”
Reviewed 26 June 2012

My family recently stayed here for the second time. As before the room and hotel in general were clean. The reason for this review is to let people know this hotel was the first in Knoxville to be TN Green Hospitality certified. They use CFLs in the rooms and "smart" thermostats. They have recycling bins for paper, plastic and metal in common areas. Dispensers in the showers save waste by reducing the number of little plastic amenity bottles in the rooms. They use Ecolab cleaning chemicals, though I can't vouch that they are safer than what other places use. The hotel also says they give excess soap and used linens that no longer meet hotel standards to Knoxville Area Rescue Ministries. We chose this hotel for its location, free parking, free breakfast and in-room fridge, but it is nice to stay somewhere that tries to be more sustainable.

Stayed June 2012, travelled with family
Helpful?
1 Thank biogeek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (84)
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English first
Pasadena, California
Level Contributor
52 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 25 June 2012

Knoxville, TN - was our halfway stop on our way to South Carolina from Indiana. We stayed one night but it was so nice, I wouldn't have minded staying a few more nights. We arrived late Friday night - they looked very busy so I was glad we had reservations. Not only were the rooms very spacious, but were very clean with excellent amenities - flat screen tv, clock radio, microwave oven, coffee maker, hair dryer, and fridge . The rooms were also quiet so it made it easy to fall asleep. I would definitely stay here again!

  • Stayed June 2012, travelled with family
    • Value
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    • Service
Helpful?
1 Thank ccabacungan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, IL
Level Contributor
67 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 20 June 2012

Stayed one night on business in June. The hotel lived up to the TA reviews; it's a very clean, new hotel that is well-located to downtown and UT.

The wifi was fast, the bed was comfortable and the breakfast was fine for a typical Hampton breakfast (although I overheard the staff discussing that they were out of their regular bold coffee and what they had was indeed not so good).

Highly recommend walking to Calhoun's on the River for some of the best ribs in the US (although the walk up/back is very steep, which I was warned about, but it was fine for me) and over to Downtown Brewery for their beer.

  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ChiLawyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fletcher, North Carolina
Level Contributor
33 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 15 June 2012

We usually stay in Homewood Suites but have had inconsistent stays this year as we tour colleges with our son. When I was researching a hotel for UT Knoxville I decided to try this Hampton Inn & Suites based on reviews here. We reserved a double Queen suite, and noted our usual requests of "high floor in quiet part of hotel please". Although the suites here are really just studio apartments (where everything is in one room) instead of separate bedroom/kitchen and living room, it was fine for a night since it was just myself and my son. If this were more than one night or if my wife came along it would not be as desirable. The staff was very professional and friendly. The usual cookies were on the counter, but none were offered or ready in a packet for hand-out. No big deal, since we decided we didn't want any. Upon check-in we were placed in a suite on the 4th (out of 6) floor and the manager who checked us in noted that it was on the opposite end of the elevator. When we checked out the room it was indeed away from the elevator but right next to the stairs, and on the corner facing the intersection of streets. I was a little concerned about this but it turned out to be fine as we were not disturbed much and had a good night's sleep. *Note to management* - when a room in quiet part of hotel is requested, it looks like the quietest part for this hotel would be the corner overlooking the parking garage, away from the streets. As far as comments about "lumpy comforters", generally one sleeps under the comforter and not on top of it, so that shouldn't be a concern. The room and hotel in general were clean, comfortable and inviting. Breakfast was the usual Hilton fare of eggs, bacon or sausage (not both), fruit, waffles, cereals, bagels, and assortment of beverages. In short, very plentiful and good. I would stay here again if separate bedroom and couch were not an issue. I knocked off a star for the small shortcomings noted and for having to return to the front desk because the room keys were not working (turned out they were programmed for room 406 instead of 403). The manager quickly corrected this and apologized, but this just indicates a need for better QC for the Hilton Honors check-in procedures.

Room Tip: For a quiet room ask for one that overlooks garage. Suites are roomy but all are studio style.
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  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank 57j2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mundelein, Illinois
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 29 May 2012

We stayed one night at the property, and had a great experience. On-duty manager, Ashley, coundn't have been more helpful. We wanted to get to Gay and Market, and she provide safe walking instructions. When she found out we were considering moving to the greater Knoxville area, she gave us great information on the local area, and re-lo material. The hotel is in a great location to explore downtown/Worlds Fair Park. Great hotel - we will stay there again.

Room Tip: Parking was free, and we experienced no issues with safety
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  • Stayed May 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank JDuhn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
49 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 28 May 2012

This is a new Hampton Inn property. Great location, free Parking, Clean and Eco friendly, very convenient to everything.
My two gripes would be:
1. It's a Vegeterian Hot Breakfast. I have stayed at many many Hilton properties and have never seen that. All they had that was considered a Hot breakfast was sry scrambled eggs and dry potatoes. No meat at all...
Also the staff was helping themselves to coffee and gossiping instead of greeting guests.
2. I'm a Hilton Gold member and did not receive water or anything that goes with being a member.

That said there are many benefits to this property and we would stay here again.

  • Stayed June 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nova2003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Travelingal87, General Manager at Hampton Inn & Suites Knoxville - Downtown, responded to this review, 7 June 2012
Hello!!
I wanted to take just a moment today to reach out and say thanks for taking the time to provide a review of your experience at our hotel. The specific feedback you provided will help us improve our product and development of our team. Should your travels bring you back our direction please feel free to reach out to me at the hotel and we'll make sure that we have a better protein offering for breakfast and that we recognize your Hilton honor membership.
Thanks again for letting us know about your experience and we sure hope to have the opportunity to serve you again in the future and give you a perfect stay!!
Best regards!!
Anita Lane, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Indianapolis, IN
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 May 2012 via mobile

In for a graduation weekend with 2 rooms and boy were we all impressed. The front desk was outstanding in every way. They were courteous, professional and just pleasant. I was nervous at first, not having stayed there before but was glad we did.

Rooms were immaculate. Breakfast was good. Kids liked the cookies at the front desk. And like all Hampton Inns, the beds were clean and comfortable.

We will definitely stay here again.

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank khabatta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Knoxville - Downtown

Property: Hampton Inn & Suites Knoxville - Downtown
Address: 618 W Main St, Knoxville, TN 37902-2601
Phone Number:
Region: United States > Tennessee > Knoxville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Knoxville
#2 Romantic Hotel in Knoxville
#6 Business Hotel in Knoxville
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hampton Inn & Suites Knoxville - Downtown 3*
Number of rooms: 85
Official Description (provided by the hotel):
Located in the heart of Knoxville's Downtown Business District, this small, yet charming hotel pampers guests with personal service and special amenities including complimentary wifi, complimentary guest laundry, a business center, indoor pool, fitness center and a convenient complimentary deluxe hot breakfast. Business travelers enjoy beautiful guests rooms with executive desks, flat screen TV's, refrigerators, microwaves and coffee makers. Hilton Honors Points and airline miles are awarded with each stay. ... more   less 
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Also Known As:
Hampton Inn & Suites Knoxville - Downtown Hotel Knoxville
Hampton Inn And Suites Knoxville - Downtown
Hampton Inn Knoxville
Hampton Inn Hotel Knoxville
Knoxville Hampton Inn

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