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Comfort Suites East
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Reviews (199)
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All reviewspigeon forge seviervillefront deskkeurig coffee makeronly reason i didn't givepuleo's grillehot itemsgreat night's sleepindoor poolchoice hotelsnight clerkroom was cleanstrawberry plainsvery pleased with our stayparking lot isgreat bedeasy access to the interstatefollowing morning
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107 - 112 of 199 reviews
Reviewed 16 July 2013

My husband and I stayed for 1 night on July 12, 2013. We met my cousin and her husband(who also stayed the night in the same motel ). We were in town to attend the Antiques Roadshow. The rooms were very nice and clean and the bed was very comfortable.The breakfast was good. The front desk recommended Puleo's next to the motel to eat supper. It was very good. I would stay here again.

  • Stayed: July 2013, travelled with family
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Thank Dawn N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cdpag, Manager at Comfort Suites East, responded to this reviewResponded 28 September 2013

Dear Dawn N,

Thank you for taking time out of your day to write such a wonderful review on the Comfort Suites East. We are so glad you had a comfortable stay with us. We hope to see you again very soon.

Sincerely,
Katie Lowery
Assistant GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 June 2013

Great place to stay. Staff was very helpful and courteous. I brought nine youth and three adults with me and we were all impressed. The rooms were clean and the beds were comfortable. The breakfast area was very clean and the food was above average for a hotel.

Room Tip: some rooms have a recliner
  • Stayed: June 2013, travelled with friends
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Thank JP1631
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cdpag, Manager at Comfort Suites East, responded to this reviewResponded 22 June 2013

Thank you so much for taking the time to write such a wonderful review on the Comfort Suites East. We were so glad to hear everyone in your group enjoyed their stay. We appreciate your patronage and hope you will stay with us at the Comfort Suites East the next time you are in Knoxville. We hope to you see soon!

Sincerely,
Katie Lowery
Assistant GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 June 2013

Very pleasantly surprised. This place is immaculate, beds are very comfortable, free hot breakfast is good. Would have paid $20 more at La Quinta next door. This is also a smoke-free hotel which is nice. Would definitely come back!

  • Stayed: June 2013
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Thank GJ97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cdpag, Manager at Comfort Suites East, responded to this reviewResponded 22 June 2013

Thank you for taking time to write such a complimentary review. We are very pleased you enjoyed your stay at the Comfort Suites East. We appreciate you and hope you will be staying with us again soon.

Sincerely,
Katie Lowery
Assistant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2013

The beds were incredible. Lauren at the front desk was very nice and helpful. She and I spent nearly an hour on the phone trying to get the stay two nights and get one free. This woman was incredible. The breakfast was good. I t was clean and very close to I-40 where we were heading to Asheville, NC. I'm shocked at looking at the negative reviews. It was fabulous!

Room Tip: We did not visit the restaurant or use room service. The rest was par excellance!!
  • Stayed: May 2013, travelled as a couple
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1  Thank mimigirlIowaCity_Ia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cdpag, Manager at Comfort Suites East, responded to this reviewResponded 22 June 2013

Thank you for taking the time to tell us of your satisfaction with our accommodations and service. We appreciate your kind comments regarding our staff and service. Your comments on our performance were most generous. We appreciate your patronage and hope you stay with us again soon.

Sincerely,
Katie Lowery
Assistant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 May 2013

My wife and I stayed a this hotel for 5 nights. We enoyed it very much. The rooms were large and clean, the staff was excellent. We found it very easy to move our luggage from our car to the room. The elevators were clean and worked smooth and quiet. Local restaurants were varied and easy to access from the hotel. The rates were also lower than the ones we found at the Pigeon Forge exit (next exit) up the freeway. Further, the availability and selection of rooms was much better than those in the more traveled closer in hotels.

Room Tip: I don't believe there are any bad rooms at this facility. It was a little further away from Pigeon Forge....but the convenience and ease of travelling more than made up for the 10 miles or so distance from the Pigeon Forge (Sevierville) exit.
  • Stayed: April 2013, travelled as a couple
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1  Thank John D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cdpag, Manager at Comfort Suites East, responded to this reviewResponded 24 May 2013

Dear John,

Thank you so much for writing such a complimentary review about the Comfort Suites East. We are very pleased to hear that you enjoyed yourself while staying at our hotel. I am passing on your comments knowing that it will serve as an inspiration to our staff to continue their efforts. We appreciate you and hope you will stay with us again very soon!

Sincerely,
Katie Lowery
Assistant GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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