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“Good Place to Stay” 5 of 5 bubbles
Review of Comfort Suites East

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Comfort Suites East
Ranked #34 of 87 Hotels in Knoxville
Certificate of Excellence
Champaign, Illinois
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Good Place to Stay”
5 of 5 bubbles Reviewed 29 July 2013

Definitely worth it. Stayed there on a recent trip from Illinois to South Carolina. Conveniently located off Interstate 40. Place is clean and well maintained. Motel is all suites. Rooms are very good size with separate space for a sofa. Rooms come with microwave and fridge which came in handy. Cost is reasonable given the quality and especially good value if you use the coupon booklets available from the state visitors center as you enter the state. Using the coupon from the booklet gave a better rate than all other rate possibilities and better than some other nearby non-suite places. There was a full hot breakfast which was good. Usually after a long day on the road we like to eat nearby and fortunately there is Puleo's Grille next door where the food was excellent and very good value. Finally, the Comfort Suites desk staff were very helpful.

  • Stayed July 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tom35790
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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175 reviews from our community

Traveller rating
    91
    50
    18
    10
    6
See reviews for
79
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Any
English first
Level Contributor
119 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
5 of 5 bubbles Reviewed 29 July 2013 via mobile

First, I have to correct the review below .... There IS an elevator. I just used it. The property is immaculate, staff friendly, and we got a great AAA rate. Fold out couch clean and comfortable and bedding was available in the closet. Kids loved the option to make chocolate waffles (in the waffle maker that makes them in the shape of teddy bears). My only suggestion is to provide yogurt at breakfast. Would stay here again.

  • Stayed July 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank landpilots
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Las Cruces, New Mexico
Level Contributor
43 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed 26 July 2013

After a long day on the road and many hotels filled this beauty showed up just in time. Nice property, very nice front desk clerk and very restful bed. There is no elevator...had to clunk bags up the stairs....no big deal.
Sorta tucked off the hi way but a pleasant surprise.

Room Tip: no elevator....we were on the 2nd floor.
See more room tips
  • Stayed July 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SaltRiverRafter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Franklin, Tennessee
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 23 July 2013

We had car trouble passing through Knoxville on our way to the beach, and we stayed at this hotel. The staff was most accommodating as we spent the next day getting our car fixed and making other travel arrangements. They even stored my fathers electric wheelchair for us for the week since we had to get a rental vehicle and it could not transport the chair.

This hotel is clean; the staff is friendly; the rates are reasonable. We will definitely stay here again.

  • Stayed July 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Carrie55055
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cdpag, Manager at Comfort Suites East, responded to this review, 28 September 2013
Dear Carrie,

Thank you for reviewing us on Trip Advisor. We appreciate your kind comments on our staff and service. We will be looking forward to your next visit with us at the Comfort Suites East!

Sincerely,

Katie Lowery
Assistant GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lexington, North Carolina
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 16 July 2013

My husband and I stayed for 1 night on July 12, 2013. We met my cousin and her husband(who also stayed the night in the same motel ). We were in town to attend the Antiques Roadshow. The rooms were very nice and clean and the bed was very comfortable.The breakfast was good. The front desk recommended Puleo's next to the motel to eat supper. It was very good. I would stay here again.

  • Stayed July 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Dawn N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cdpag, Manager at Comfort Suites East, responded to this review, 28 September 2013
Dear Dawn N,

Thank you for taking time out of your day to write such a wonderful review on the Comfort Suites East. We are so glad you had a comfortable stay with us. We hope to see you again very soon.

Sincerely,
Katie Lowery
Assistant GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Frankfort, Illinois
Level Contributor
138 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 16 June 2013

Great place to stay. Staff was very helpful and courteous. I brought nine youth and three adults with me and we were all impressed. The rooms were clean and the beds were comfortable. The breakfast area was very clean and the food was above average for a hotel.

Room Tip: some rooms have a recliner
See more room tips
  • Stayed June 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JP1631
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cdpag, Manager at Comfort Suites East, responded to this review, 22 June 2013
Thank you so much for taking the time to write such a wonderful review on the Comfort Suites East. We were so glad to hear everyone in your group enjoyed their stay. We appreciate your patronage and hope you will stay with us at the Comfort Suites East the next time you are in Knoxville. We hope to you see soon!

Sincerely,
Katie Lowery
Assistant GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saint Louis, Missouri
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 16 June 2013

Very pleasantly surprised. This place is immaculate, beds are very comfortable, free hot breakfast is good. Would have paid $20 more at La Quinta next door. This is also a smoke-free hotel which is nice. Would definitely come back!

  • Stayed June 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank GJ97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cdpag, Manager at Comfort Suites East, responded to this review, 22 June 2013
Thank you for taking time to write such a complimentary review. We are very pleased you enjoyed your stay at the Comfort Suites East. We appreciate you and hope you will be staying with us again soon.

Sincerely,
Katie Lowery
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Suites East

Property: Comfort Suites East
Address: 7230 Region Ln, I 40 exit 398-next to Puleo's Grille, Knoxville, TN 37914-9560
Phone Number:
Region: United States > Tennessee > Knoxville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#27 Business Hotel in Knoxville
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Comfort Suites East 2.5*
Number of rooms: 65
Official Description (provided by the hotel):
Comfort Suites East is conveniently located off Interstate 40 exit 398. We are just 2 years old, and all of our rooms are suites. Each room has a seating area with a pull out sofa, a fridge, and a microwave. Voted one of the best restaurants in Knoxville, we are very fortunate to have Puleo's Grille within walking distance. We have been told that our complimentary hot breakfast is one of the best at this exit. We also have an indoor pool for those cold winter days and a fitness center to help relieve stress. We look forward to seeing you soon! ... more   less 
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Also Known As:
Comfort Suites East Hotel Knoxville
Comfort Suites Knoxville
East Comfort Suites
Knoxville Comfort Suites

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