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“Great place for stopover while traveling”

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Comfort Suites East
Ranked #36 of 86 Hotels in Knoxville
Certificate of Excellence
Akron Ohio
2 reviews
“Great place for stopover while traveling”
Reviewed 31 December 2009

We wanted a place near Knoxville to stay one night during our trip from Ohio to Florida. The Comfort Suites is new and was very clean and quiet. The room (king with whirlpool) was large and everything worked perfectly. The front desk service was great, staff members were friendly. The free breakfast was fine, nothing special but typical of these types of hotels. We were very glad we chose this hotel.

  • Stayed December 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carrick42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
comfortsuites7230, General Manager at Comfort Suites East, responded to this review, 3 January 2010
To our friends from Ohio, Just a note to thank you for staying with us and choosing Comfort Suites East. It is always nice to find out that our guests were happy with our hotel and satisfied with the service. It is our goal to provide a comfortable, peaceful environment and great customer service for our guests. We would love for you to visit with us again on your next trip through Knoxville. Until then....safe travels.
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190 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Any
English first
Essex, England
Level 5 Contributor
78 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 28 October 2009

Stayed here for one night in king suite.
our room was very clean and spacious also had a fridge and microwave.
Found the staff extremley helpful, we had trouble with the in room internet, and a member of staff quickly sorted out the problem for us.
The breakfast selection was very good with hot and cold choices.
The location was very quiet and so helped us to get a good nights sleep.
In all very pleased with this stopover, and the price was excellent value too.

  • Stayed October 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank t-m-c-m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
comfortsuites7230, General Manager at Comfort Suites East, responded to this review, 16 December 2009
To our friends from England, Thank you so much for staying with us. It is very nice to know that your stay was enjoyable. Lindsay, our Front Office Manager was the one to help you with your computer. She is an asset to have on staff, and I am glad she was here to help. It would be awesome to have you stay with us again, so next time you are coming thru, please give us a call.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bloomington, IN
Level 4 Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 October 2009

My family (husband, me, daughter and 2 toddler twin boys) and friends (my BF with her young son) stayed here on the way to our vacation. We chose it based on the location (halfway spot between home and destination) and tripadvisor ratings. Little did we know that TONS of UT football fans would be staying there too! Since this is apparently such a popular hotel my advice is be sure to bring your own portacribs if you are traveling with little ones and you might need more than one. Usually this isn't such a problem, as we had reserved 2 rooms and most hotels can provide 2 cribs or portacribs. I wasn't prepared but fortunately, an angel named Lindsay at the front desk came to our rescue and went WAY above and beyond the call to get at least one for us, which really helped. Our rooms, 314 and 316, were spacious and quiet and very clean. We did not hear any plumbing noises except while in the bathrooms, although I could see there was a leak problems above the showerhead on the ceiling in one of the bathrooms (which did not affect the performance of the shower). The bedrooms were spacious with fridge, microwaves, and TVs that worked just fine. (Additional note: the elevator can be slow when all those football fans get going, so consider the first floor if you're hurrying! ) In the a.m. , the included breakfast was very generous, with hot items (eggs, grits, biscuits, waffles) in addition to things like yogurt, fresh fruit, bagels, bread, oatmeal (in packets), On our way back, one week later, we stayed here again, in rooms 114 and 116, because of our prior good experience. These rooms were almost exactly the same as the rooms 2 floors above but in all honesty definitely show more wear. However, they were more convenient because we avoided having to wait for elevators, etc while unloading baggage. All in all, I was very impressed, AND their customer service was wonderful.

  • Stayed October 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SheBloom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
comfortsuites7230, General Manager at Comfort Suites East, responded to this review, 16 December 2009
To our friends in Indiana,

I wanted to thank you for choosing Comfort Suites East for your stopping point. I do remember the day you checked in during your first visit. Lindsay was very concerned about your arrival and us not having an extra crib to provide you with. Lindsay made all the arrangements to get the crib to put in your room. She is an asset and dedicated to caring for the guests.

We appreciate your review, and we are very happy that you and your family were satisfied with your stay. It is our goal to improve on a daily basis, so we welcome reviews from out guests. Please stop and stay with us again. We will look forward to seeing you!
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Texas
1 review
Reviewed 25 October 2009

We were very pleased with our stay at this hotel. The young lady at the front desk, Jessica, was so nice and took care of our needs with a big smile. The breakfast bar is very good and clean. You can't go wrong with this hotel.

  • Stayed October 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Txmimi49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
comfortsuites7230, General Manager at Comfort Suites East, responded to this review, 16 December 2009
To our friends from Texas,

Thank you for staying with us this last October. It is so nice to know that your needs were taken care of with a big smile. We want all of our staff to provide our guests with the same care that you received. Please stop by and stay with us on your next trip to Knoxville. We would really love to see you again. Safe travels!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
South Florida, Florida
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 October 2009

Extremely nice room, felt very clean. Hot breakfast also a plus. Front desk staff very helpful. Definitely would recommend!

  • Stayed October 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank memama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shippensburg, Pa
Level 3 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 August 2009

On our way back from Florida, we had made reservations after reading other reviews. This was a good choice. The staff was very helpful and courteous.
The hotel has a great free breakfast that is included.
If you stay here, make sure that you eat a meal at the restaurant ( Puleos Grille ) next to the hotel.
Our room was clean and very large. It was a very comfortable stay.

  • Stayed August 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank olddirtret
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baraboo, Wisconsin
1 review
Reviewed 30 July 2009

We stayed there the night of July 22, 2009 and what surprise is was to see we got a suite for the price we paid. Every thing is clean. Got a free HOT breakfast and Carl was so friendly !! Then when we left the supervisor gal (forgot her name) gave us very good directions to sites down town... and then we headed back to Wisconsin with our new truck.
Which we had a nice place like that up here... Keep up the good work.
Ron & Peg

Stayed July 2009, travelled as a couple
Helpful?
Thank 45ronl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Suites East

Property: Comfort Suites East
Address: 7230 Region Ln, I 40 exit 398-next to Puleo's Grille, Knoxville, TN 37914-9560
Phone Number:
Region: United States > Tennessee > Knoxville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#26 Business Hotel in Knoxville
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Comfort Suites East 2.5*
Number of rooms: 65
Official Description (provided by the hotel):
Comfort Suites East is conveniently located off Interstate 40 exit 398. We are just 2 years old, and all of our rooms are suites. Each room has a seating area with a pull out sofa, a fridge, and a microwave. Voted one of the best restaurants in Knoxville, we are very fortunate to have Puleo's Grille within walking distance. We have been told that our complimentary hot breakfast is one of the best at this exit. We also have an indoor pool for those cold winter days and a fitness center to help relieve stress. We look forward to seeing you soon! ... more   less 
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Also Known As:
Comfort Suites East Hotel Knoxville
Comfort Suites Knoxville
East Comfort Suites
Knoxville Comfort Suites

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