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“A welcome respite”

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Comfort Suites Knoxville
Ranked #28 of 87 Hotels in Knoxville
Certificate of Excellence
Maryland
1 review
“A welcome respite”
Reviewed 17 November 2011

Arrived at 5 a.m., yet desk clerk, Sherry, was friendly and helpful. Room was very clean and comfortable with a little seating nook. The bathroom was spotless with plenty of hot water. Nice toiletries. Breakfast waas good. Staff was very responsive to extra requests. The temperature was comfortable and the room was quiet enough that we could sleep late in the morning. Checkout clerk was friendly and provided good advice. Bathroom could use a bit of cosmetic work, but we were very pleased with the hotel and will definitely stay there on our next trip.

  • Stayed November 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ScreenNameFail
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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270 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • Any
English first
Atlanta, Georgia
Level Contributor
52 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 8 August 2011

We stayed here on a trip up to Knoxville to visit a relative. Unfortunately for us, there were two large groups of youth football players staying at the hotel and this made the entire experience the most miserable of any I have ever had at a hotel.

Here's the issue - if you have families or business travelers who are generally quiet and respectful, then this hotel would be excellent as the room itself was quite good. However, if you have ignorant and inconsiderate people staying around you, the paper-thin walls and floors are exposed for the liabilities that they are. Doors that slam too loudly (because of the poor quality of construction) don't help - neither do the flood lights that pour into the bedroom because they are aimed at the front of the building and the window treatments can't be closed enough to keep out the light.

Again, if you get lucky with who else is staying there, this could be a nice stay. If you don't, well just don't plan on getting any sleep.

Room Tip: Try to get a room on the top floor as far away from others as possible.
See more room tips
  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank ChinaTraveler63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ligonier, PA
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 August 2011

We really enjoyed our stay at Comfort Suites. The room was very clean, the staff was friendly, and we were very comfortable in our stay. It is conveniently located, with many upscale restaurants and shops just down the road.

  • Liked — Location
  • Stayed July 2011, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank Mamabear54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Carolina
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 28 July 2011

This is the third year in a row that I have stayed at this Comfort Suites. Had a great room that accommodated 4 kids and myself with some room to spare. Close to plenty of good places to eat and the staff was very friendly. Looking forward to next year!!

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Jamie777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlotte, North Carolina
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 April 2011

Worst experience every had in my days of traveling, number one thing I look at is customer service and they do not have that! I travel alot and I will never stay here again. Everytime I asked for something I got an attitude from staff, did not ask me if the room was okay or how was my stay. They basically wanted to put me in a room take my money and after that I was on my own for anything I needed after that. Can not complain of the hotel is a new building and clean, but that does not makeup for poor customer service!

Room Tip: From experience extended stays have better service
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Stayed April 2011, travelled solo
Helpful?
2 Thank Crystal0806
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cincinnati
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 8 April 2011

Stayed here on way home from Florida. We stayed at a Comfort Suites in Forsyth Ga on way to Fla. This place paled in comparison to the one in Forsyth. Advertised an indoor pool and they had one, but wow, it was not nice. Pool was tiny(approximately 15 x 25) and reeked of strong chlorine. There was a group of kids just leaving as we walked in. They had apparently been having a good time and had every inch of the pool area wet. No big deal, that's what kids do. But for some reason all the tile around the pool was smooth top. You could barely walk without falling. Kids each had 3 falls. I guess as they say, "no pain, no gain".
The room was very nice with a very comfortable king bed and pull out couch for kids that was seperated by a door. Very nice to put kids to bed and stay up and watch tv in bedroom. Walls apparently are paper thin. Was woken 2 times by room next door. One time about 1 am when neighbors seemed to be having a conversation and it sounded like they were in our room. Crazy! Other time child was coughing. Hot breakfast was as advertised

  • Stayed March 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TDAVIS44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
toronto
Level Contributor
9 reviews
7 hotel reviews
Reviewed 20 March 2011

Stayed here on the way to Florida, lovely new hotel. Clean, modern rooms, great breakfast. Staff were amazing. Two problems, there was no darkening curtains on the window with the room at the front it was very bright. The tile around the pool was very slippery even while walking carefully each of my children fell.

  • Stayed March 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 3kidsToronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Suites Knoxville

Property: Comfort Suites Knoxville
Address: 5466 Central Avenue Pike, Knoxville, TN 37912-2754
Phone Number:
Region: United States > Tennessee > Knoxville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#14 Romantic Hotel in Knoxville
#25 Business Hotel in Knoxville
#27 Family Hotel in Knoxville
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Comfort Suites Knoxville 2.5*
Number of rooms: 72
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Also Known As:
Knoxville Comfort Suites

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