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“Good stay, very clean and well maintained.”

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Comfort Suites Knoxville
Ranked #29 of 87 Hotels in Knoxville
Certificate of Excellence
Michigan
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Good stay, very clean and well maintained.”
Reviewed 24 February 2013 via mobile

Everything was clean, and in working order, the facility seems relatively new. Keys cards didn't work we got to our room and our "suite" was just a room with a long hallway a very small sofa, and a small room divider (that only came out about 3 ft from the wall by the bed. The tv was in front of the bed so I'm not sure what purpose the divider serves. These are just rooms with a bit of extra space, a mini refrigerator and microwave. I wouldn't call it a suite, there are no private areas except in the bathroom.

Breakfast was above average, location was convenient to the freeway

Stayed February 2013, travelled with family
Helpful?
Thank Praline
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CSCustomer_Care, Comfort Suites at Comfort Suites Knoxville, responded to this review, 18 March 2013
Thank you for taking the time to review our hotel. I am pleased to hear you had a great experience during your stay and were able to enjoy the free hot deluxe breakfast. Some of our suites do include two rooms with a private bedroom and others only have a partial room divider. We hope to have you stay with us again in the future and experience one of our two bedrooms suites.
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273 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • Any
English first
New York City, New York
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 20 January 2013

Clean and nice sized rooms with a separate sofa area. The location was convenient as it was close to the highway, but not sure how convenient it is for actually exploring Knoxville. Price was not cheap though, so not great for the value. We also wanted a King bed but were given one with 2 Queen beds instead, which was not ideal. Okay hotel for staying for a night. Breakfast is your usual continental breakfast, gets you full but not exactly what you would call good food.

  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank D J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tampa, Florida
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 8 November 2012

we arrived on 10/27/12 @630pm. Tired from the road, and needing a place to stay... This place was $93 a night (with a coupon) and all the available rooms left had wheelchair accessible bathrooms and 1 king bed... sounds nice so far?
It also included a dirty room...found wrappers behind the couch, and old postcards from the previous occupant, dirty floors in the Bathroom...also the drain in the shower had a ring of black mold (which I had to clean), the ceiling had water stains from the bathroom above, all this and stink bugs too... When we called the front desk to complain... a young man arrived and showed us other rooms ... same bugs... we opted to have ours cleaned and he told us he had those same bugs in his house.... Why would you tell someone that? I would ask you to consider an American owned property...this was not one...and the care and consideration.... or lack of... showed thru brightly... stay away... save your money..

  • Stayed October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
3 Thank possumpuss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kentucky
Level Contributor
44 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 31 October 2012

My husband and I stayed this past weekend and everything about this hotel was perfect. The front desk staff and housekeepers were friendly and helpful, the rooms clean and tastefully appointed, the location was convenient, the prices were reasonable, and the hotel was quiet.
The bedding was very comfortable and the size and amount of towels was abundant! The bathroom was spacious, the room had a work desk and a loveseat. AND- something I never see, a nice sized closet with doors. It just was a very well thought out room.
There are lots of restaurants close by.

Room Tip: A room with two queen beds is a bit bigger than one with a single king bed. I was near an elevator a...
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  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HonestKYTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pete P, General Manager at Comfort Suites Knoxville, responded to this review, 15 January 2013
Thank you for your review! We are glad that you enjoyed your stay with us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cincinnati
Level Contributor
342 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 183 helpful votes
Reviewed 3 July 2012

Nice hotel for an overnight stop on the way back from the beach. The two queen rooms were spacious with a large sitting area. The indoor pool was nice but a little small. As with most hotels offering a breakfast, the area that you eat your breakfast is not large enough for the size of the hotel. The price was a little high but probably in line with comparable hotels in a large city.

  • Stayed June 2012, travelled with family
    • Value
    • Location
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Helpful?
Thank adventurer1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pete P, General Manager at Comfort Suites Knoxville, responded to this review, 15 January 2013
We appreciate your review and the positive comment. Thank You!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Honeoye Falls, New York
Level Contributor
47 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 13 June 2012

Our sports team stayed here and everyone agreed it was one of the nicest hotels we've ever booked. Large suite rooms were recently redone, the beds were amazing. The lobby was comfortable and stylish. The staff was so helpful and pleasant. Overall a great experience with no bumps.. and we booked about 35 rooms, so that is saying something! The neighborhood was a little mixed with a lot of chain restaurants, but it's just 3 miles from downtown and the fun Market Square area.

Room Tip: The Deluxe suites were roomy and comfortable.
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  • Stayed June 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank honeoyefallsmb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arlington, Virginia
Level Contributor
79 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 4 June 2012

This is a relatively newly-upgraded Comfort Suites property. Everything appeared to be in good shape. The breakfast was adequate. The only real negative was the lack of professionalism at the front desk. The attendant appeared to be focused on his computer screen, to the exclusion of guests standing in front of him. I expect the full attention of anyone on duty with whom I am speaking.

  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 167Traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pete P, General Manager at Comfort Suites Knoxville, responded to this review, 15 January 2013
Thank you for the positive comment and we will continue to train our staff on customer service!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Suites Knoxville

Property: Comfort Suites Knoxville
Address: 5466 Central Avenue Pike, Knoxville, TN 37912-2754
Phone Number:
Region: United States > Tennessee > Knoxville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#14 Romantic Hotel in Knoxville
#25 Business Hotel in Knoxville
#27 Family Hotel in Knoxville
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Comfort Suites Knoxville 2.5*
Number of rooms: 72
Reservation Options:
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Also Known As:
Knoxville Comfort Suites

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