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“My Favourite Hotel”

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Comfort Suites Knoxville
Ranked #27 of 87 Hotels in Knoxville
Certificate of Excellence
Paris, Canada
Level Contributor
3 reviews
“My Favourite Hotel”
5 of 5 bubbles Reviewed 23 March 2014

We have stayed in this hotel on four separate occasions each time it has been fantastic. We have traveled there with our two children and on our own every time it has met all my expectations its nice to see the same staff each visit makes me think its a nice place to work as well as stay we will be back again for sure.

Room Tip: the suite with the doors to block off the bedroom was the best we stayed in so far
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  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shelley J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
choice k, Guest Relations Manager at Comfort Suites Knoxville, responded to this review, 25 March 2014
Dear Shelley,

Thank you for taking your time to post a review about our hotel. I will be sure to share your kind words of praise with our staff. We take great pride knowing that we have met your expectations regarding our hotel. Next time you are in the area , we hope that you will stop and stay with us again.
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268 reviews from our community

Traveller rating
    136
    81
    27
    8
    16
See reviews for
113
68
15
41
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • Any
English first
Collingwood, Canada
1 review
5 of 5 bubbles Reviewed 22 March 2014

Amenities and excellent meals were much appreciated. The kids enjoyed the pool. The rooms were clean and modern. Enjoyed our stay very much. The hotel is excellently located with easy access. It was one of be best breakfast offerings we have experienced.

Room Tip: Never disappointed with Choice Hotels.
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  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nancy h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
choice k, Guest Relations Manager at Comfort Suites Knoxville, responded to this review, 23 March 2014
Thank you so much for taking the time to post a review about our hotel. We are so pleased to hear that you had an enjoyable stay. We take great pride in our breakfast buffet and the different selections our guest have to get their day off to a good start. We are continually working with all of our staff to make sure our rooms are comfortable and clean and knowing you can top that off with a dip in our indoor pool. We hope to see you again on your next trip.
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Amherst, Ohio
1 review
5 of 5 bubbles Reviewed 15 March 2014

We arrived to a very congenial desk person A Clark'. Our room was clean and well provisioned and our night was quiet . Breakfast was excellent and quite varied. Checkout was a breeze!
We normally stay at the unit on Campbell Station Road but elected to not fight the evening traffic thru Knoxville. This will be our new stop going south.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Delmar O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
choice k, Public Relations Manager at Comfort Suites Knoxville, responded to this review, 17 March 2014
Dear Delmar,

Thank you for posting a review of our hotel. We know breakfast is the most important meal of the day and are pleased to know you did enjoy it. We like to maintain a variety of choices of food to get you started. I will be sure to share your kind words with our staff. Hope to see you the next time you pass through our area.
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Whitby, Canada
2 reviews
5 of 5 bubbles Reviewed 13 March 2014

Great place to stay. Good location with friendly staff. Close to many restaurants. Staff were very helpful, booking a restaurant for dinner and gave my kids a TO GO breakfast because we checked out very very early.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 5pitchers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
choice k, Guest Relations Manager at Comfort Suites Knoxville, responded to this review, 15 March 2014
Thank you for taking the time to post a review about our hotel. We are so happy to hear that you enjoyed your stay. We always appreciate comments about our hotel whether they are good or not so good. This is how we know what areas we need to work on. Our guests are our number one priority and we are always working with our staff to ensure all our guests are very well taken care of. Hope that you had a safe trip to Florida. Hope to see you on your way back.
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Knoxville, Tennessee
1 review
2 of 5 bubbles Reviewed 13 March 2014

After reviewing several local hotels I chose Comfort Suites on Central Avenue. When I got to the room and looked in the bathroom I found light brown hair in the tub. No one in my family has this color hair. This is absolutely disgusting to know they did not take the time to clean the tubs or what ever else they decided to skip out on. Management has no excuse for this one. The pillows are to small and look like throw pillows. Very uncomfortable. I chose the hotel for the pool for my kids and the pool was very cold. I think I saw penguins resting on an iceberg in the middle. The breakfast was okay. The scrambled eggs were dried out and tasted like they were reheated from the previous day. Would not stay here again. There are other choices in the neighborhood.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank leftydrummer2868
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
choice k, Guest Relations Manager at Comfort Suites Knoxville, responded to this review, 9 May 2014
Dear Guest,

I am sorry you did not enjoy your stay with us. We try everyday to make sure our guest have a positive experience. As always, if you were not happy with your room we would have changed your room to make sure you were satisfied. Just asking for a full refund after a full stay and then threatening us about posting a bad review on the internet if you do not get a refund does not work. We have a great breakfast, pool, and rooms. I see you are from Knoxville. We do not like having locals stay at our hotel since they give us the most trouble. So, since you mentioned you would not stay with us again. The feeling is mutual. We like to have guest who are actual travelers and are visiting the East Tennessee area. Thank You.
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Toledo, Ohio
1 review
5 of 5 bubbles Reviewed 8 March 2014

This suite was more than comfortable, extremely clean, the breakfast was exceptional, and the staff very friendly and helpful. It was definitely more than what we expected. Wish we could have stayed longer.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank angel z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
choice k, Guest Relations Manager at Comfort Suites Knoxville, responded to this review, 9 March 2014
Dear Angel,
Thank you for taking the time to share your comments about our hotel during your recent stay with us. I will certainly pass on to our staff your gracious comments. We are pleased to hear about the high level of satisfaction with our hotel. We look forward to our next opportunity to provide you with pleasant and comfortable accomodations and service on future visits.
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Sanibel Island, Florida, Usa
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 27 February 2014

This hotel is outstanding. From the check in to checkout. The staff is courteous and helpful. The furnishings are beautiful. We enjoyed staying in this beautiful suite. Will stay there again in thru future.

Room Tip: We stayed in 204 and it was at the end of the hall. quiet and cozy.
See more room tips
  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Diane D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
choice k, Guest Relations Manager at Comfort Suites Knoxville, responded to this review, 1 March 2014
Diane,

Thank you so much for posting a complimentary review of our hotel. We always find it so rewarding to know that our guests have had a pleasant stay and everything was to their liking. I will certainly share with all our staff your kind words. We are always striving to make sure our guests are well accommodated and treated with respect when they come to our hotel. Hope you are enjoying your trip. I am sure the weather in Florida is awesome. We hope to see you again soon.
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Additional Information about Comfort Suites Knoxville

Property: Comfort Suites Knoxville
Address: 5466 Central Avenue Pike, Knoxville, TN 37912-2754
Phone Number:
Region: United States > Tennessee > Knoxville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#14 Romantic Hotel in Knoxville
#25 Business Hotel in Knoxville
#27 Family Hotel in Knoxville
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Comfort Suites Knoxville 2.5*
Number of rooms: 72
Reservation Options:
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Also Known As:
Knoxville Comfort Suites

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