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“We were happy”

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Best Western Plus Cedar Bluff Inn
Ranked #5 of 87 Hotels in Knoxville
Certificate of Excellence
Mount Juliet, TN, United States
1 review
“We were happy”
Reviewed 9 August 2013

We were very pleased with the Hotel and the cleanliness and appearance of our room. We really liked that the sink was out of the Bathroom area. A large comfortable chair and ottoman were in the room which we really appreciate.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Ken S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tyler J, General Manager at Best Western Plus Cedar Bluff Inn, responded to this review, 29 August 2013
Thank you for staying at the BEST WESTERN PLUS Cedar Bluff Inn during your time in Knoxville!

I am happy to hear that you enjoyed the vanity location in the room and the comfortable seating area next to the bed. It is our team's goal to strive to offer comfortable amenities and superior service to every guest.

We thank you for your review and hope to see you again in the future.

Kind Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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638 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (53)
Date | Rating
  • Dutch first
  • English first
  • Italian first
  • Spanish first
  • Any
English first
Atlanta
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 August 2013

I stay in hotels all year and expect a whole lot more than cheap laminate floors over a bumpy floor, It made me feel as if I was staying in someone's cheaply finished basement apartment. For $ 125 a night it was a joke. I checked out and moved the next day

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank DANA E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tyler J, General Manager at Best Western Plus Cedar Bluff Inn, responded to this review, 29 August 2013
Thank you for completing the survey regarding your recent stay at the BEST WESTERN PLUS Cedar Bluff Inn.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver superior experiences for you and other guests in the future.

The room where you stayed is the only room with laminate floors in the hotel and used by several of our guests that have severe allergies. I will have our maintenance team look into the warping of the floor and we will have it re-laid if necessary.

I would like to thank you again for taking the time to complete the survey and I hope that you will give us another opportunity to provide you with a superior experience.

If I can make ammends for your visit, please contact me at 865-539-0058.

Sincerely,
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Fort Pierce
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 August 2013

Clean, friendly place to stay. A bit noisy because of nearby highway and a family in room next to ours but the room had a radio with a sound machine which we used to create nature sounds that drowned out the external noise for a good night's sleep. Breakfast was very good and the staff was friendly and helpful. Would recommend

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Kenneth M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tyler J, General Manager at Best Western Plus Cedar Bluff Inn, responded to this review, 29 August 2013
Thank you for staying at the BEST WESTERN PLUS Cedar Bluff Inn during your time in Knoxville!

I am happy to hear that you enjoyed a good night's sleep and our hot breakfast in the morning. Our team works hard to provide superior service and excellent value to each guest.

We thank you very much for your review.

Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mount Juliet, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 August 2013

Wife and I very pleased with the location, amenities, value and hospitality extended to us on our first but not last business trip to Knoxville. We see no reason to 'shop' when it comes to the next visit.

  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Jery W K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tyler J, General Manager at Best Western Plus Cedar Bluff Inn, responded to this review, 29 August 2013
Thank you for your review of the BEST WESTERN PLUS Cedar Bluff Inn!

We are pleased to hear that we met your expectations during your recent visit to Knoxville. It is our goal to provide the best hospitality and convenient amenities so that our business guests can be comfortable and productive while at our hotel.

Thank you for sharing your experience, and we look forward to seeing you again on your next trip!

Kind Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gadsden, United States
1 review
Reviewed 28 July 2013

We were planning a trip to Gatlinburg and the Best Western's there were booked so we ended up staying in Knoxville. We were pleasantly surprised that we enjoyed it very much. It was close enough to drive downtown Gatlinburg and drive back to our room and eat at our favorite steak house that was right beside the hotel. The hotel was very neat and clean with helpful and caring staff. The hotel's breakfast was the best (included bacon). At check out we shopped a little in Knoxville then on our way back home we stopped at Chattanooga and shopped and dined. We were not far from home then and it was a wonderful one night trip. I cannot believe we did all that in two days and one night.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank David B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tyler J, General Manager at Best Western Plus Cedar Bluff Inn, responded to this review, 29 August 2013
Thank you for your reveiw of your recent stay at the BEST WESTERN PLUS Cedar Bluff Inn!

I am happy we had the opportunity to host you during your one day trip to the area. The City of Knoxville is a wonderful area to center your trip to Gatlinburg, Pigeon Forge, Oak Ridge, and many other great destinations that are located across East Tennessee. I thank you for choosing us to be the centerpoint of your visit.

Kind Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 25 July 2013 via mobile

Not the best. Location is good near the mall, great food on Cedar Bluff, and the shops and dining of Parkside and Turkey Creek but the rooms sucked for the price. Could have stayed in a nicer place in Farragut and drove more since I used to live here and know the area. There was actually a booger on the wall (yes really), the AC was loud, and the non smoking room stunk of stale cigs. The wifi was slow as hell, partially because Walmart was holding a weekend conference here during our stay. The power also flickered and knocked out the cable for a few minutes. Also the pillows were cheap and very tiny (not full size pillows on a King bed). Bed not very comfy and I didnt get the best sleep. I travel frequently and was disappointed. Staff was fine but not overly friendly or welcoming.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank travelanddine01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tyler J, General Manager at Best Western Plus Cedar Bluff Inn, responded to this review, 30 July 2013
Thank you for your recent stay at the BEST WESTERN PLUS Cedar Bluff Inn.

We appreciate you sharing your recent experience at our property and we greatly value your feedback. By informing us about how we can improve, you are assisting us in delivering superior experiences for you and other guests in the future.

Please contact me at 865-539-0058 so that we may make ammends for your recent visit.

Thank you for your business, and again for taking the time to complete a Tripadvisor survey.

Warm Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Franklin, Tennessee
Level Contributor
63 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 23 July 2013

We stayed here for a one-night stopover 5 years ago and again earlier this month. Our room was very clean, comfortable, and quiet both times and the location is excellent with very easy access. The breakfast was so-so but would undoubtedly been better if we had gotten there earlier. The pastries were stale from sitting out too long and other items rather picked over.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rs37064
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tyler J, General Manager at Best Western Plus Cedar Bluff Inn, responded to this review, 30 July 2013
Thank you for your reveiw of the BEST WESTERN PLUS Cedar Bluff Inn!

It is our goal to provide superior guest service and value at our property, and we are pleased that we did not disappoint you during your recent visit. I would like to personally thank you for your loyalty to BEST WESTERN and we look forward to seeing you again on your next trip!

Kind Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Cedar Bluff Inn

Property: Best Western Plus Cedar Bluff Inn
Address: 420 North Peters Road, Knoxville, TN 37922
Phone Number:
Region: United States > Tennessee > Knoxville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Knoxville
#5 Family Hotel in Knoxville
#8 Business Hotel in Knoxville
#11 Romantic Hotel in Knoxville
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Plus Cedar Bluff Inn 2.5*
Number of rooms: 95
Reservation Options:
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Also Known As:
Best Western Cedar Bluff Hotel Knoxville
Best Western Knoxville
Knoxville Best Western

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