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Rodeway Inn & Suites West Knoxville
Ranked #49 of 87 Hotels in Knoxville
Brussels, Belgium
Level Contributor
143 reviews
136 hotel reviews
common_n_hotel_reviews_1bd8 165 helpful votes
“I've seen better”
3 of 5 bubbles Reviewed 24 June 2005

The hotel looked pretty nice from outside. The lobby was nicely decorated; however, we got a smoking room even though we booked a non-smoking room. Hotel was supposedly full so they couldn't move us. Room smelled pretty badly. They tried to spray the room, but that didn't really help. Room's condition wasn't the besit either - it needed renovation! They gave us each 2 drink vouchers for the hotel bar, but they forgot that the bar closed at 7! It was Saturday night! So of course we, didn't get to use our vouchers.

  • Stayed June 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pysiu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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232 reviews from our community

Traveller rating
    62
    86
    47
    24
    13
See reviews for
88
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • Any
English first
A TripAdvisor Member
5 of 5 bubbles Reviewed 19 June 2005

My husband and I stayed at this hotel and it was wonderful. Really nice pool and sitting area as well as a nice hot tub. Our room was really clean and had no smells or bad odor, the sheets and bathroom were spotless. The employees were really friendly and made you feel at home.

  • Stayed June 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
1 of 5 bubbles Reviewed 4 June 2005

When I made my reservations I was told there was no problem having my pet in a suite. When we arrived tired from traveling I was told by a very rude lady that pets were not allowed in the suites (Guess they should have a meeting and tell everyone that works there). I did get the suite because I had a confirmation number. Not only was there freeway noise but the exit from the freeway was right beside our room. A great deal of noise.

Helpful?
1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Benbrook, Texas
1 review
1 of 5 bubbles Reviewed 17 April 2005

I booked the Hotel on Travelnow, My grandfather had passed away and we needed a place to stay in Knoxville, Tennessee. We arrived to find a banner attached to the fence saying "under new Management". We entered to find the lobby clean and well organized. We checked in and recieved our Room Key Cards. They gave us directions to pull arround and park on the side and enter through the side hall door. We entered the hall and proceeded toward our room. The Carpet was badly worn and the walls were scarred, but worst of all there was the odor of either MOLD or Cat Urine permiateing the hallway. When we arrived at our assigned room we found the odor was also in the room. The bed linen were old and worn aswell, and they had given us a single room with a king bed instead of a "suite" with 2 double beds as we had reserved. We returned to the front desk to resolve the matter. We found a different clerk at the desk this time, apparently we had arrived at shift change. The clerk was apologetic and reassigned us to another room. This time we were sent to single room with 2 double beds down the other corador. This room had a more pronounced Odor and again was in poor condition. We returned to the Desk to cancel our reservation. The Clerk appeared helpful, He Stated that he was sorry that the accomidations were not to our standard and told us he had cancelled the reservation. I have now recieved my credit card billing with full billing for a 2 night stay at Clubhouse Inn and Suites. TravelNow and Hotels refuse to credit for the cancellation because according to the Hotel records we Stayed there 2 nights. The Hotel refuses to acknowledge our departure and cancellation. I hope to let everyone know. DO NOT book with them. The Hotel is Nasty, and the people who work there are crooks.

  • Stayed March 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tim G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London Ontario
Level Contributor
35 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 14 April 2005

What I liked:
Our suite seemed clean and was very comfortable.

Breakfast buffet was great.

Pool looked as though it would be very inviting in the right season.

Nearby restaurant (Parkside Tavern) was really lovely.

What I disliked:
A bit too close to the highway so a bit too much road noise.

Hallways needed sprucing up and repainting.

  • Stayed April 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lucretia3221
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simpsonville, SC
2 reviews
1 of 5 bubbles Reviewed 31 January 2005

First time staying there and it will be the last. Jucuzzi was broken, toenail clippings in the bathroom, peeling wallpaer, mold on ceiling in the bathroom. Very noisy heating/airconditioner unit and beds hard as rock. Maid tried to come in with her key at 7am.

Helpful?
Thank khouze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Memphis, Tennessee
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 2 November 2004

Unfortunately, we turned down the bed in low light and did not look at the sheets until the second morning. When we did, we found a significant amount of blood on the sheets. This was not the dark blood of washed sheets. Housekeeping said that the sheets had been changed, but there had been a problem with front desk personnel giving out keys to unused rooms. The manager was not very helpful or concerned. Also, guests in the next room left their barking dog in their room for several hours.

Helpful?
1 Thank NichyNick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Rodeway Inn & Suites West Knoxville

Property: Rodeway Inn & Suites West Knoxville
Address: 208 Market Place Lane, Knoxville, TN 37922 (Formerly Parkside Inn and Suites)
Phone Number:
Region: United States > Tennessee > Knoxville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#26 Family Hotel in Knoxville
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Rodeway Inn & Suites West Knoxville 2.5*
Number of rooms: 135
Official Description (provided by the hotel):
We are conveniently located in West Knoxville off Exit 378 behind Peerless Restaurant. We have an outdoor pool, indoor hot tub, fitness center and business center. We offer a hot breakfast and have a beautiful Lobby/Breakfast/Seating Area. We have micro/fridge, hairdryers, iron and ironing board in all our rooms. ... more   less 
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Also Known As:
Comfort Inn And Suites
Comfort Hotel Knoxville
Comfort Inn Knoxville
Knoxville Comfort Inn

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