Stayed here in 7/2012 for a 3 day business conference. I was able to get a rate of about $100/night through the convention center event I was attending. The location is pretty good, right downtown by the convention center and about 2 blocks from Market Square. The room was also pretty nice, but nothing special. The place is pretty visually appealing and seems to boast a lot of different amenities, but I wasn't very impressed. Compared to similar hotels in downtown/metro areas, the nightly rate wasn't too bad but the value could be better. Parking is free (if you self park, valet is $12), and internet is also free. However, the internet is absolutely terrible. The wifi signal is incredibly weak and disconnected about every 3-4 minutes, making it impossible to get any work done. Breakfast comes at a hefty premium of $15 just for the buffet. I had it one day and while the food was good, the service was especially lacking. The waiter constantly bothered me, apparently trying to upsell me to coffee/juice/etc (although I'm not 100% sure if these items cost extra). I was also the only person in the restaurant at the time. I tried to pay my bill and the guy was nowhere to be found. I had an early meeting to get to and I had to wait about 10 minutes for him at the hostess station to have my credit card processed. Little inconveniences like that bug the heck out of me.
And if you stay here I highly recommend you get accustomed to using the stairs. There are 3 elevators servicing 18 floors, and the place is very busy. It takes about 15 minutes for an elevator to stop at your floor in the morning and evenings when people are coming/going.
The fitness center was pretty good, lots of cardio machines, a few hammer strength machines, and a dumbbell rack. I was able to get a decent workout in before more people arrived and it became too crowded to move around.
I might stay here again if I have business to do in the immediate downtown area, but its likely that I would stay elsewhere due to the shabby internet connection that really hindered my work.
- Official Description (provided by the hotel):
- The Hilton Knoxville hotel is located in the heart of downtown Knoxville, within walking distance of University of Tennessee and convention center. ... more less
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- Also Known As:
- Hilton Knoxville Hotel Knoxville
- Hilton Hotel Knoxville
- Knoxville Hilton Hotel