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“Great gym!”
Review of Hilton Knoxville

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Hilton Knoxville
Ranked #22 of 87 Hotels in Knoxville
GreenLeadersSilver level
Orlando
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Great gym!”
Reviewed 22 February 2011

Gym has a full set of weight machines, free weights, and of course tredmill/elipticals.
Also great fast wifi for free.
Great staff too!

  • Stayed February 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Trey_Allen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonKnoxville, Director of Sales at Hilton Knoxville, responded to this review, 24 February 2011
Thank you for your comments concerning your recent stay at the Hilton Knoxville. We are so pleased that you enjoyed the fitness center and your stay with us! We hope to see you again when your travels bring you back to Knoxville! Please call me if I can be of assistance.

Fran Owen, CHSP / Director of Sales & Marketing / Hilton Knoxville
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,177 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (143)
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English first
North Carolina Mountains, North Carolina
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 15 February 2011

Easily the worst stay at a Hilton I've ever had. Couldnt sleep the first night due to the noise coming from the hall. Investigated further in the morning and discovered there were 3" gaps under all the doors. I took photographs of the rooms occupants from outside. The fronts desk didnt seem at all concerned. This hotel could be a perverts heaven.

  • Stayed April 2010, travelled with friends
    • Value
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank eodgypsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonKnoxville, Director of Sales at Hilton Knoxville, responded to this review, 18 February 2011
I wanted to personally thank you for sharing your feedback regarding your stay with us last April. On behalf of the entire staff of the hotel, I apologize for the inconveniences you experienced with our guest room doors that have since been corrected. In 2010, we installed all-new “quiet close” guest room doors with flaps that lower when the door is closed. Thank you for staying with us; we hope to have the opportunity to welcome you back to the hotel! Please do not hesitate to contact me directly if I can be of assistance.
<Fran Owen, CHSP / Director of Sales & Marketing / Hilton Knoxville>
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Cleveland, Tennessee
1 review
Reviewed 21 December 2010

My husband and I traveled to Knoxville for our 21st anniversary to watch our favorite college teams compete against each other. As this was a well known rivalry game in the the south, we expected a lot of noise along with less than the best in accomodations. The Knoxville Hilton exceeded our expectations by having our room ready to check in prior to game time. The room was clean, comfortable and nicely furnished. The noise levels were low and the staff even sent a complimentary fruit and champagne service to our room to celebrate our Anniversary. I would recommend this hotel to anyone.

  • Stayed September 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank TNJones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonKnoxville, Director of Sales at Hilton Knoxville, responded to this review, 3 January 2011
Thank you for your comments concerning your recent stay at the Hilton Knoxville. We are so pleased that you enjoyed your stay, and we hope to see you again when your travels bring you back to Knoxville!

Fran Owen, CHSP / Director of Sales & Marketing / Hilton Knoxville
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Munich, Germany
Level Contributor
57 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 5 November 2010

I stayed for several days, being in town for a convention. The room was spotless, I can only praise the daily housekeeping, and the room condition was excellent. Wireless network access available free of charge, with an excellent bandwidth in the room as well.
The breakfast selection basically boiled down to the expensive buffet, a bit a disappointing lack of choice.
There is a number of details that bothered me during my stay:
- All windows totally sealed: an uncomfortable feeling
- No in room safety deposit box, not even a small one
- A window heating/cooling unit, thus very noisy
- Door to the hallway not at all sound proof
It was okay, but nothing more

  • Stayed October 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lizzie57_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonKnoxville, Director of Sales at Hilton Knoxville, responded to this review, 3 January 2011
Thank you for your feedback. We truly appreciate your comments, as they help us to focus on areas that may need improving. We hope to see you again when your travels bring you to Knoxville.
Fran Owen, CHSP / Director of Sales & Marketing / Hilton Knoxville
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Johnson City, TN
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 29 October 2010

I am a Hilton Honors member, which only requires a free sign-up. When you do this, you receive a few perks, like a room on a higher floor and access to night-time snacks, etc. My husband and I stayed overnight at this Hilton in Knoxville. It was centrally located, very clean, with nicely appointed rooms and a comfortable bed. Nice toiletries and a very nice breakfast. The staff was friendly and efficient. I would recommend this hotel.

  • Stayed October 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Olisan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pittsburgh, Pennsylvania
1 review
Reviewed 12 October 2010

What a nice surprise to find such a hotel in downtown Knoxville, TN. The rooms were great with flat screen tv, extremely clean and tidy. The lobby was very warm and welcoming and add to that a Starbucks Store located within the lobby.

The breakfast that i had from teh buffet was like a Holiday feast.

Oh, and the people taht work there are very friendly and helpful
I will stay here every time I travel to Knoxville, they have won me over!

  • Stayed October 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank holidayman24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ponca, Arkansas
Level Contributor
86 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 5 October 2010

When in Knoxville, we always choose this hotel. The staff is terrific, the rooms well appointed, and the restaurant and bar consistently good. Our latest favorite: the peach martini in the hotel's bar, The Orange Martini. I am especially fond of the Starbuck's conveniently located in the lobby.

  • Stayed October 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rhonda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonKnoxville, Director of Sales at Hilton Knoxville, responded to this review, 7 October 2010
Thank you for your comments concerning your recent stay at the Hilton Knoxville. Starbucks is a very popular spot -- we are so happy to have the only Starbucks in downtown Knoxville located in our lobby! We truly appreciate your loyalty, and look forward to seeing you again when Knoxville is on your itinerary!

Fran Owen, CHSP
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Knoxville

Property: Hilton Knoxville
Address: 501 W Church Ave, Knoxville, TN 37902-2506
Phone Number:
Region: United States > Tennessee > Knoxville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Knoxville
#18 Business Hotel in Knoxville
#19 Romantic Hotel in Knoxville
#28 Family Hotel in Knoxville
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hilton Knoxville 3.5*
Number of rooms: 317
Official Description (provided by the hotel):
The Hilton Knoxville hotel is located in the heart of downtown Knoxville, within walking distance of University of Tennessee and convention center. ... more   less 
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Also Known As:
Hilton Knoxville Hotel Knoxville
Hilton Hotel Knoxville
Knoxville Hilton Hotel

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