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“Great hotel for conference, friendly staff?”

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Holiday Inn Knoxville West- Cedar Bluff Rd
Ranked #17 of 87 Hotels in Knoxville
Charleston, South Carolina
Level Contributor
53 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Great hotel for conference, friendly staff?”
Reviewed 9 March 2014 via mobile

We stayed here for a Jazzercise conference. The hotel is undergoing renovations, but it is still clean, and the staff is friendly. The lunch prepared for our group on Saturday was delicious (salad bar and other cold salads, large variety of desserts). The man at the front desk who checked us out on Sunday morning was very helpful. This hotel is near lots of good restaurants and is right off of I-40.

Stayed March 2014, travelled on business
Helpful?
Thank lewisvs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review, 17 March 2014
Thanks so much for taking the time to write us a review. We are thrilled you enjoyed your stay!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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427 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (70)
Date | Rating
  • English first
  • Portuguese first
  • Russian first
  • Any
English first
New Orleans, Louisiana
2 reviews
Reviewed 1 March 2014

Stayed at this hotel recently for business and had a great experience. The staff was very helpful with directions and knowledge of the area. The hotel was clean and renovations are taking place in part of the building. This did not affect my stay at all They had everything to fit my needs and more - this will be my home away from home when returning to Knoxville.

Room Tip: stayed in a larger room with a king size bed - very comfortable
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  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank oliversmom0512
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review, 4 March 2014
Thanks so much for taking the time to write us a review! We will be sure to share your warm comments with our staff!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 28 February 2014

Stayed at this beautiful location for 2 days while attending a conference hosted at hotel. All the staff were very friendly, helpful and always smiling. Our group was served lunch daily that was delicious, it was 5 star quality by far! The room was spacious, clean and comfortable. I had a mini fridge and microwave which came in handy to reheat my dinner from the first night meal. Everything about this hotel was southern hospitality and I would stay here again when in the area!

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Perry H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review, 4 March 2014
Thanks so much for your warm comments. We are thrilled your conference and stay were a success!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sevierville, Tennessee
1 review
Reviewed 28 February 2014

This hotel was Great for a business person. Very nice rooms (some recently remodeled). Had a very quiet bar, to get a drink at the end of a stressful day. And, their food was Amazing! Wonderful experience at this hotel. I will definitely visit again!

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rick V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review, 4 March 2014
Thanks so much for taking the time to write us a review!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nashville, Tennessee
1 review
Reviewed 27 February 2014

Clean, comfortable, courteous, with an attached restaurant/lounge. Everything you need all in one location. The breakfast buffet is great - Monica and Juneice will treat you with the utmost respect and attention. I'll definitely stay here again!

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rocky30512
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review, 4 March 2014
Thanks so much for taking the time to write us a review, we are glad you enjoyed your stay!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Spokane, Washington
Level Contributor
60 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 27 February 2014

We called ahead and spoke to a very nice gal, made a reservation for a king room at this location.
We arrived at the hotel only to find a total dingbat at the front desk. He was on a call and when he finished he took 2 more before helping or even acknowledging us, then another guest came up and he helped him first even though we had been standing there for 10 minutes. We get to our room and it had 2 queens (we did not complain because I'm sure Caleb would have been overwhelmed at what he was to do next).
The beds were comfortable and the room was clean.
The best thing is that you can get room service from a café in the hotel. After a long day on the road this was so fabulous I can't even tell you. We also used the room service for breakfast.
This location is pet friendly and the fee is only 35.00 (always appreciated) and the shower was hot with great water pressure!!
You can hear everything in the hall so if you are a light sleeper take a room away from an elevator (I was out like a light).
There is a mini fridge (larger than usual) and a microwave. The high speed internet was very good (if you are a regular traveler you know how awesome this is).
Strangely there was no bathtub in our room, so if you have kids this might

Room Tip: If you are a light sleeper, get a room away from the elevators, put do not disturb sign out or house...
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bissynut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review, 4 March 2014
Thanks so much for taking the time to write us a review! We are glad you enjoyed your stay and hope to see you again if your travels bring you back to Knoxville!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Somerset, Kentucky
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 25 February 2014 via mobile

This is a large hotel with a smallish parking lot. However, we were able to find parking close to the door near our room. Our room was clean and well-appointed. We stayed in a room recently remodeled and it was quite lovely. There was a good sized refrigerator and a microwave. The staff was both friendly and knowledgable. Only criticisms: the room was a little on the small side for the four of us and our room was sooooooo far from the pool. A map of the hotel in the room would have helped us navigate the facilities better. Overall, pleasant experience.

Stayed February 2014, travelled with family
Helpful?
Thank Kimerris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review, 26 February 2014
Thanks for taking the time to write us a review, and we are glad you enjoyed your stay! A detailed map of the property made available in guest rooms is a great idea and something we will certainly explore!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Knoxville West- Cedar Bluff Rd

Property: Holiday Inn Knoxville West- Cedar Bluff Rd
Address: 9134 Executive Park Dr, Knoxville, TN 37923-4508
Phone Number:
Region: United States > Tennessee > Knoxville
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Knoxville
#15 Family Hotel in Knoxville
#15 Romantic Hotel in Knoxville
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Holiday Inn Knoxville West- Cedar Bluff Rd 3*
Number of rooms: 222
Official Description (provided by the hotel):
Combining luxury, convenience, & location, the Holiday Inn - Knoxville - West at Cedar Bluff offers quick & easy access to downtown Knoxville, the University of Tennessee, & the Great Smoky Mountains National Park. Right off I-40 & I-75 in West Knoxville, we're only minutes away from many of our area's top attractions. Our Holidome recreational area, public areas, & guestrooms are spacious and elegant. We feature our Cafe Restaurant and Swizzles Lounge, with entertainment six nights a week. Relax in our indoor/outdoor pools, hot tub, and enjoy the only full-service hotel in West Knoxville. We are pet friendly! Reservations must be made for a pet-friendly room, and there is a $35.00 non-refundable pet fee. For our government travelers, please be advised that we do require either a Federal Government ID or a TN State ID. We look forward to seeing you soon! ... more   less 
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Also Known As:
Holiday Inn Knoxville - West (i-40 & i-75) Hotel Knoxville
Holiday Inn Knoxville - West (i-40 And i-75)
Holiday Inn Cedar Bluff
Knoxville Holiday Inn

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