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Holiday Inn World's Fair Park-Knoxville
Ranked #14 of 87 Hotels in Knoxville
Certificate of Excellence
Reviewed 9 July 2012

Very nice hotel, newly renovated, downtown in walking distance.

  • Stayed: July 2012, travelled on business
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Thank Goldiegolderson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 12 July 2012

We appreciate your comments on our new hotel. We look forward to seeing you again soon. Please check out our new restaurant and lounge on your next visit to the property, opening July 30, 2012. Thanks again. Enjoy your day.

Mitch

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718 - 724 of 794 reviews

Reviewed 7 July 2012 via mobile

The employees were really nice and I believe Katherine was the bartender that was working Friday night and we sat and talked to her for an hour and half. There were a couple of things that weren't so good. The pool area was small and we went there were people having a pool party and the kids were screaming and wouldn't quit splashing so we only stayed there for maybe 15 minutes. Also, our housekeeper on the third day didn't leave us any washcloths. The restaurant was going under renovation and the food was horrible. The wings weren't burnt and the pizza was worse than any frozen. It is close to some nice shops and market square.

  • Stayed: July 2012
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Thank ashes33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 12 July 2012

Hello,
Thank you for the comments regarding your stay at our hotel. It's great to know Katherine showed the ultimate guest service that folks have come to expect at our property. I will pass along your kind words to her personally. As for the quality of the food you received from our restaurant, this issue is being addressed and I encourage you to stay with us on your next visit to our fair city. We will be opening WINDOWS on the PARK, our new restaurant and lounge, on July 30. We will be offering a brand new menu with various selections of regional and local offerings from around the area. We take pride in the quality of not only the giuest service we provide, but the quality of the products we offer as well. I will also pass along the note concerning our housekeeping department. Again, thanks for your comments. Without great feedback, we could not become the preferred lodging choice in Knoxville, Tennessee. Thanks again. Enjoy your day.

Mitch

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 July 2012

The hotel was undergoing renovations in the restaurant. The air con I the room constantly switches on /off. It is very noisy. Other guests reported the same issue.

  • Stayed: June 2012
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Thank LyNeTtE29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 14 July 2012

Hello,

Thank you for your comments concerning your recent stay at our property. I have passed along your information concerning the noisy HVAC unit in your room to our engineering department, I appreciate your response as this will allow us to prevent this from happening in the future to our most valued customers, our hotel guests. I would ask that you return to our property and experience the great atmosphere that WINDOWS on the PARK, our new restaurant and lounge, will offer for a great dining experience with a relaxing lounge environment as well. Again, thanks for your comments. Without great guests feedback, we would not be able to become the preferred lodging choice in Knoxville, Tennessee. Enjoy your day.

Mitch

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Reviewed 28 June 2012

Renovations going on to make this hotel a very acceptable option for staying near the convention center. Within walking distance of many restaurants, shops and UTK. Comfortable rooms with average amenities. Breakfast buffet was decent too.

  • Stayed: June 2012, travelled on business
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1  Thank lorettajeanNashville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 14 July 2012

Thank you for the nice comments on our new hotel. We strive to make each of our guests stay a memorable one during each visit to our property. Our new restaurant and lounge, WINDOWS on the PARK, opens July 30,2012. I ask that you plan on stopping in on your next visit to our property and enjoy a great atmosphere in an upscale dining experience with offerings of both Tennessee and regional cuisine, Thanks again for your comments. Without your feedback, we would not be able to maintain the status as the preferred loding choice in Knoxville, Tennessee. Enjoy your day.

Mitch

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Reviewed 15 June 2012

I stayed here for a week on a business trip! The restaurant was being renovated so they provided us with free breakfast...which was fabulous! The view of the city from my room was very nice. When we first arrived the parking booth was aggravating and you had to show a green ticket every time! Half way through our stay, they opened the new parking booth and you were only required to scan your key...which was so much easier. All of the staff we encountered were all so helpful & nice. My coworkers stay here every time we travel to Knoxville! The only complaint I have is they charge extra for an in room refrigerator.

  • Stayed: June 2012, travelled on business
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Thank mandig02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mitch H, General Manager at Holiday Inn World's Fair Park-Knoxville, responded to this reviewResponded 18 July 2012

Hello,

Thanks for your kind words. I am happy to say, our new garage booth is up and running. We are also excited about our new restaurant, WINDOWS on the PARK, opening August 8, 2012. Please make sure to visit us on your next trip to our city. Thanks again for your comments. Enjoy your day.

Mitch

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Reviewed 4 June 2012

Our room was a King - these are newly redone with energy efficient accents. We loved that the windows opened a bit for fresh air without having to use the air conditioner. The Fire Department is a block away so you may hear the accompanying sounds a couple of times if your window is opened though. Market and Gay Streets are within 3-5 minutes walk away...plenty to do!! Chesapeake's accross the street has GREAT food, ambience leaves something to be desired but you certainly can't take away from the food. Ask the front desk for a coupon. Our room was clean and had no hint of ciggy smoke - huge +++ for me. Breakfast was good but the eggs were reconstituted yuckers :( ... overall, great place and friendly staff. REMINDER - alert your credit card company that you will be traveling out of state to avoid delays at check in (Fraud protection through your bank will put the brakes on quickly).

Room Tip: We stayed on the 4th floor, odd number's side ... good view, everything still very new on this f...
See more room tips
  • Stayed: June 2012, travelled as a couple
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2  Thank V G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mitch H, General Manager at Holiday Inn World's Fair Park-Knoxville, responded to this reviewResponded 18 July 2012

Hello,

Thanks for the nice comments regarding your stay at our property. We will be opening our new restaurant, WINDOWNS on the PARK, August 8,2012. Please allow us to be your host hotel on your next visit to the area. Thanks again for staying with us. Enjoy your day.

Mitch

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Reviewed 2 June 2012

Our stay at this hotel was ok the 4th floor as you went out of elevator smelled like cat urine really bad the pool was closed an we think our room had fleas we was getting bites the airconditioning was not great never could get the room cool The staff was nice but we dont think we will stay again

  • Stayed: May 2012, travelled on business
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Thank Robin G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 16 July 2012

Dear Robin G,

Thank you for bringing this to our attention. We take comments such as these very serious and would like to follow up with you. We have sent you a private message in effort to obtain more information.

I look forward to hearing back from you very soon.

Sincerely,

Ferdinand G.
Case Manager
IHGCare

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn World's Fair Park-Knoxville

Address: 525 Henley St, Knoxville, TN 37902-2810
Phone Number:
Region: United States > Tennessee > Knoxville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Knoxville
#7 Family Hotel in Knoxville
#13 Romantic Hotel in Knoxville
Price Range: £82 - £252 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn World's Fair Park-Knoxville 3.5*
Number of rooms: 286
Official Description (provided by the hotel):
The Holiday Inn World's Fair Park is located in the heart of Downtown Knoxville, Tennessee. We are currently updating our spacious facility with the latest technology and a trendy atmosphere. Whether you are traveling solo or in a large group, our hospitality is like no other, However, don't take our word for it, experience this for yourself. Can't wait to see you here and have a safe trip! ... more   less 
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Also Known As:
Holiday Inn World`s Fair Park Hotel Knoxville
Holiday Inn Select Knoxville
Holiday Inn Knoxville
Knoxville Holiday Inn

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