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“Best Hotel Experience”

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Holiday Inn World's Fair Park-Knoxville
Ranked #15 of 86 Hotels in Knoxville
Certificate of Excellence
Venice, Florida
2 reviews
“Best Hotel Experience”
Reviewed 20 August 2014

Stayed there the first weekend in August and was one of the best experiences we've ever had staying in a hotel. The staff was extremely courteous, professional and so helpful. Patrick the lounge manager and his staff, Lexie, Karla, Shady and Ben went out of their way to make sure our stay was perfect. Also the staff in the restaurant were so courteous and accommodating and the food was wonderful. It shows that the staff strives for excellence and to make you feel welcome. Great location, we walked everywhere and our rooms were nice and clean. Couldn't have ask for anything more!! Will definitely stay there again if we're in Knoxville.

  • Stayed August 2014, travelled with friends
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Karen R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Megan B, Front Office Manager at Holiday Inn World's Fair Park-Knoxville, responded to this review, 23 August 2014
Thank you for taking the time to write a review on our property and your glowing 5 stars! I am pleased you were able to stop by and enjoy yourself in our lounge, Windows On The Park. The staff strives to go above and beyond to meet every need of our guests. I will make sure to pass along the comments you have made to each individual.

The Holiday Inn World's Fair Park welcomes you back anytime, and if there is anything I may assist you with on future trips please let me know.

Thank You

Megan Butler
Front Office Manager
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757 reviews from our community

Traveller rating
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    18
See reviews for
226
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (159)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Russian first
  • Any
English first
Knoxville, Tennessee, United States
1 review
Reviewed 18 August 2014

I hosted a networking event at The Holiday Inn World's Fair Park, and I could not have been happier with my experience. I recommend this location for any event, especially a wedding or large function. The staff was impeccable in addition to being friendly. I recommend working with Shady if you book an event at this hotel. He was top notch with a great team including James, Andrew, Allison, and Baldwin. A special thank you to Erica Green for being my main contact!

  • Stayed August 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Helpful?
Thank BrideLink
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Megan B, Front Office Manager at Holiday Inn World's Fair Park-Knoxville, responded to this review, 22 August 2014
Thank you for 5 star review!! We could not have asked for a better ambassador to speak out on our meeting and convention services. That department works very hard to make sure each and every event is personalized to what guest is looking for. We are so thrilled by the service you received and I will make sure to pass on the kind words.

Thank You

Megan Butler
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mililani Town, Hawaii, United States
1 review
Reviewed 17 August 2014

We stayed here one year ago when we toured the campus (only 7-10 minutes away!) and they were very helpful with helping us find what we needed at UTK. Now, we came here as we're moving into campus and everyone was so helpful! We had 6+ bags plus a ton of storage containers and the bell man was so helpful in fitting it all into the car. Everyone here loves to talk and share their stories as well. The bell man was a college athlete and an engineer major! The restaurant staff couldn't be more helpful and polite and it was an overall excellent experience. Varnell in the restaurant was one of the nicest servers I've had and Brandy, the hostess was very nice as well.And who can turn down free wifi through out the building 24/7?

  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank NatashaS999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Megan B, Front Office Manager at Holiday Inn World's Fair Park-Knoxville, responded to this review, 19 August 2014
Thank you for the review you have posted on your recent stay with us. It sounds like you will be with us for several more years to come. We hope you have made reservations for the upcoming football season, as that is something you do not want to miss this year with alot of fun and exciting new tailgate fun we will be doing.

If you ever need any further assistance please do not hesitate to contact me.

Megan Butler
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Delray Beach
1 review
Reviewed 15 August 2014

What's stands out the most is the friendly staff everywhere in the hotel. Kind, conversational and willing to make their guests comfortable and happy seem to be a dominant theme here. Rooms & restaurant were very clean. Good quality food in the restaurant. Comfortable beds. Spacious rooms. Small bathroom although adequate. Convenient Location, close to UTK campus, walk to Market Square. Lots of smiling, happy employees! I would stay here again.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WorldAccording2O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Megan B, Front Office Manager at Holiday Inn World's Fair Park-Knoxville, responded to this review, 19 August 2014
Thank you for the wonderful review of our property. You hit the nail on the head when you say "True Southern Hospitality". That is exactly what we strive to provide to each and everyone of our guests that comes through the door.

It looks like you were able to enjoy yourself and all the options that were available both on property and off. We will look forward to your stay in the future and if there is anything I may assist you with please do not hesitate to contact me.

Thank You

Megan Butler
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Deerfield, I
Level 3 Contributor
15 reviews
3 hotel reviews
Reviewed 13 August 2014 via mobile

We arrived late and this was just a stop over. We booked it because it was a good price. By the time they added parking, a roll away cot and of course taxes, it was no longer a good price.

The beds were doubles...making it for a snuggly night. But the mattresses were super uncomfortable....almost felt like a cot mattress.

The location is great, terrific view, but not great enough to make me want to come back.

Stayed August 2014
Helpful?
Thank kelli220
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Megan B, Front Office Manager at Holiday Inn World's Fair Park-Knoxville, responded to this review, 17 August 2014
Thank you for taking the time to write a review on your recent stay here. We always want to know what our guest experience, whether it be good or bad.

I want to personally apologize for your inconveniences you encountered while staying here. We never want our guests to feel uncomfortable or dissatisfied with our product. Since this was just a stopover on a journey for you please come back and try us again. I promise you will not be disappointed.

If there is anything you may need further please feel free to contact me.

Thank you
Megan Butler
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Philadelphia, Pennsylvania
Level 4 Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 12 August 2014

When you walk in to this hotel, you are in a large beautiful lobby. The staff everywhere is friendly, courteous and helpful, from the front desk to the restaurant.
Breakfast is not included but the buffet offered is full and all food is fresh. The waiters are pleasant and eager to please. Everyone makes you feel welcome.
The room was large and the bed very comfortable. It was clean. All the amenities were generous and it had good seating accommodation with a large desk. There was free wifi.
We couldn't get the air conditioning to work properly but finally with much finagling, it worked.

  • Stayed August 2014, travelled with family
    • Cleanliness
    • Service
Helpful?
Thank conserve731
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria P, Manager at Holiday Inn World's Fair Park-Knoxville, responded to this review, 13 August 2014
We thank you for your kind words about our hotel! We have recently renovated and are very proud of our new modern look and feel. We are so happy that our staff was able to make you feel welcome. We apologize for the difficulties with the air conditioning but are glad that you were able to make it work. Please always feel comfortable calling down to the front desk for any assistance and we will be more than happy to help you! We know how important it is to have working air conditioning in these hot Tennessee months.

We look forward to any return visits you may have planned. Please feel free to call the hotel front desk for any reservation needs you may have.

Best,
Victoria Pindak
Assistant Front Office Manager
Holiday Inn World's Fair Park
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Holland, Michigan
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 August 2014

We spent three nights at this Holiday Inn and have stayed here before. Overall, it has been a great experience. I would like to say that the staff was excellent. Patrick, the restaurant manager was wonderful and helped us enjoy our Sunday night, accommodating all sorts of requests. The servers at the restaurant were great, and the front desk staff was helpful! The only bummer was there was a constant dog barking for a couple hours in the late afternoon, but the front desk said they would take care of that, and since the hotel accommodates people with pets, there is that risk.

  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Alexandra L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria P, Manager at Holiday Inn World's Fair Park-Knoxville, responded to this review, 13 August 2014
We are so glad that you had a good experience while staying with us! We apologize for the dog barking and hope that it was handled quickly by our staff. Please always feel free to let our staff know of any problems you may be experiencing as we want your stay to be as comfortable as possible. Our restaurant and lounge have been recently remodeled and we are so happy that you were able to enjoy an evening there. We look forward to you coming back to visit with us! Please call the front desk for any reservation needs you may have.

Best,
Victoria Pindak
Assistant Front Office Manager
Holiday Inn World's Fair Park
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn World's Fair Park-Knoxville

Property: Holiday Inn World's Fair Park-Knoxville
Address: 525 Henley St, Knoxville, TN 37902-2810
Phone Number:
Region: United States > Tennessee > Knoxville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Knoxville
#7 Family Hotel in Knoxville
#13 Romantic Hotel in Knoxville
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Holiday Inn World's Fair Park-Knoxville 3.5*
Number of rooms: 286
Official Description (provided by the hotel):
The Holiday Inn World's Fair Park is located in the heart of Downtown Knoxville, Tennessee. We are currently updating our spacious facility with the latest technology and a trendy atmosphere. Whether you are traveling solo or in a large group, our hospitality is like no other, However, don't take our word for it, experience this for yourself. Can't wait to see you here and have a safe trip! ... more   less 
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Also Known As:
Holiday Inn World`s Fair Park Hotel Knoxville
Holiday Inn Select Knoxville
Holiday Inn Knoxville
Knoxville Holiday Inn

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