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“Business Travel”

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Crowne Plaza Knoxville
Ranked #21 of 87 Hotels in Knoxville
Certificate of Excellence
Dorado, Puerto Rico
Level Contributor
6 reviews
5 hotel reviews
“Business Travel”
5 of 5 bubbles Reviewed 6 September 2012

I stayed at this hotel and had a great time. The hotel was very clean, the rooms very comfortable with a spectacular view. The treatment of employees was excellent. I recommend it to anyone visiting Knoxville.

  • Stayed September 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Emanuel N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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521 reviews from our community

Traveller rating
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    29
See reviews for
105
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (101)
Date | Rating
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  • Any
English first
Princeton, New Jersey
Level Contributor
113 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 bubbles Reviewed 3 September 2012 via mobile

This is the secind time we have stayed here and it was wonderful once again. Theroomswere clean the room service was pricedwell, and the parking was cheap. I would highly recommend this hotel to anyone. Theonly downfall was that the internet didnt work.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dominique N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Texas City
Level Contributor
76 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 3 September 2012

Nice property in downtown Knoxville. Newly renovated, fresh and clean. The bathroom renovation a big success. I absolutely did like that part! The staff well trained, very professional and friendly. The indoor pool perfect for a swim workout, the fitness center well equippped. Breakfast buffet excellent as well.

  • Stayed August 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank eraschle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sumter, South Carolina
Level Contributor
75 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 30 August 2012

This was a great hotel in downtown Knoxville. The staff was excellent! They were polite and helpful. The room had been recently renovated and looked great. In addition, There were numerous restaurants within walking distance.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RML1672
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harrisonburg, Virginia
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 9 August 2012

I stayed one night at the Holiday Inn express and expressed myself right outta there to find Virginia at the Crowne Plaza. The girl hooked me up, the beds are nicer, the hotel is sweeter, the people are kinder, the everything is so much more EVERYTHING! Stay here! Stay here! Stay here!

  • Stayed August 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Gail R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
37 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 bubbles Reviewed 6 August 2012

business trip, and stayed 2 nights. Staff were really amazing, friendly and helpful especially when I was running late and my cab didnt turn up! The location is good for downtown, my room did look over the freeway which isnt exactly pleasant and the hotels is a little tired and could do with some sprucing up. There are not a lot of options if you need to be in the city, and this does fine. Apparently the rooms at the front not overlooking the freeway can be even noisier! Not the best crowne plaza I have stayed at, bed was not as comfortably and nor were the pillows, but I would stay here again if i needed to return.

  • Stayed July 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sbryb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Knoxville, Tennessee
1 review
2 of 5 bubbles Reviewed 4 August 2012

My company put myself and 11 other co workers up here for 3 weeks. The area in which the hotel is located is great. Restaurants, movie theater, etc. However, the hotel is bad. Fleas, housekeeping that goes thru your stuff, wifi that NEVER works, and then when you call the front desk they try and transfer u to their "IT Dept". Excuse me, I am calling you to fix the issue.
No laundry, no shuttle. Also, they have no hot tub..they put flowers in it. Who does that? From sleeping on the beds my back was hurting and all i wanted to do was soak in a hot tub but there isnt one.
I will say on the plus side the bar staff is great. Sara and Jerrod ROCK!!!!
Already spoke with our corporate and hopefully we will not be putting anyone else there again.

  • Stayed July 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kelly R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Knoxville

Property: Crowne Plaza Knoxville
Address: 401 W Summit Hill Dr, Knoxville, TN 37902-1416
Phone Number:
Region: United States > Tennessee > Knoxville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#8 Romantic Hotel in Knoxville
#21 Business Hotel in Knoxville
#24 Family Hotel in Knoxville
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Crowne Plaza Knoxville 3.5*
Number of rooms: 197
Official Description (provided by the hotel):
The Crowne Plaza Knoxville, 20 minutes from McGhee Tyson Airport, is located in Downtown Knoxville. Walk to the Old City and Market Square to enjoy over 30 eateries, nightlife, shopping and outdoor concerts. The Crowne Plaza is convenient to the University of Tennessee, Neyland Stadium (UT Football), Thompson Boling Arena (Vols & Lady Vols Basketball), Civic Auditorium & Coliseum (Ice Bears Hockey), Knoxville Convention Center, Tennessee Theater, Knoxville Museum of Art, Worlds Fair Park, Volunteer Landing, The Star of Knoxville Riverboat, East Tennessee Historical Society, Blount Mansion, James White Fort and the Mabry-Hazen House. Each newly renovated guestroom includes free wireless high-speed internet access and a host of other amenities. Come experience our restaurant, Mahogany's, featuring breakfast, lunch and dinner. Order room service or visit the Library for Starbucks coffee or your favorite cocktail. Our 3000 sq ft Gym features state-of-the-art cardio and weight equipment and an indoor heated pool. Visit our uniquely appointed Gift Shop and 24-hour Business Center. The Crowne Plaza Knoxville has over 15,000 sq ft of meeting space, ranging from our Executive Boardroom to our Summit Ballroom, making us the perfect meeting place for large and small meetings. We look forward to serving you at the Crowne Plaza Knoxville. With our dedicated staff and exceptional service standards, we will exceed your expectations! ... more   less 
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Also Known As:
Crowne Plaza Knoxville Hotel Knoxville
Knoxville Crowne Plaza

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