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“Good but not great”
Review of The Oliver Hotel

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The Oliver Hotel
Ranked #3 of 87 Hotels in Knoxville
Certificate of Excellence
Reviewed 10 July 2014

If you're visiting Knoxville for the first time, as we were, this is a great choice. Right off Market Square, the Oliver has been restored to a past-eradicating point (a few hints of what it used to be would be nice), but maybe as a result, rooms are spacious and bathrooms commodious. The only glitch we encountered was with our reservation. According to a desk clerk, the hotel sometimes books in the name of the accompanying traveler instead of the primary traveler resulting in much confusion at check-in (for the first time in my life, I was asked for the reservation confirmation number). There's no good reason why this shouldn't have been fixed promptly, as it's not a nice way to begin your visit.

  • Stayed: June 2014, travelled as a couple
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Thank Gerald K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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234 - 240 of 474 reviews

Reviewed 10 July 2014

This urban restoration is perfectly executed. It has all the modern conveniences with historical charm. The Market Square location is ideal. Room service is provided by the adjoining Tupelo Honey restaurant. Within walking distance of all the shops, restaurants, boutiques, and cafés of Market Square and Old Town.

  • Stayed: July 2014, travelled as a couple
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Thank Tennessee37130
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 July 2014

We stayed with our two small children over July 4th weekend and had a wonderful time from beginning to end. We were upgraded to a beautiful suite, had delicious room service from Tupelo Honey Cafe, explored downtown on foot and slept like babies. Each member of the staff went above and beyond to make sure our stay was perfect. The design is modern with cool art and beautiful furnishings. Can't recommend it enough!

  • Stayed: July 2014, travelled with family
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Thank luna_304
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 July 2014

Beds very comfortable, rooms large and quiet...very roomy efficient showers. Morning coffee great. Best part is The Library bar...the professional mixologists whip up magic potions in great ambience. Spend some time there.

Room Tip: Room overlooking Market Square can be noisy at times...
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  • Stayed: July 2014, travelled with friends
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Thank Lea B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2014

Great restful stay in the heart of the city! Excellent Bourbon bar! What a gem of a find! Staff are well trained and very thoughtful! Art is perfect, decor wonderful! Such a perfect location for enjoying the square!

  • Stayed: June 2014, travelled on business
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Thank Peter T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 June 2014

We stayed at the Oliver the night of our wedding and the following evening. The hotel is super nice and quiet. We did have the AC go out the night of our wedding and they quickly found a room for us to move to the following day. The rooms are spacious and nicely decorated. I find this to be one of the best (if not the best) hotels in Knoxville.

Regarding why this hotel received 4 stars and not 5...This hotel had no "special touches". We stayed there the night of the wedding and there was nothing special done by the hotel. We had to move our own luggage to the 2nd room when the AC went out. There wasn't a turn down service or anything "special" that I find many boutique hotels to do. It would take very little to make guests feel extra special and I think this is a big opportunity for this hotel given that it is a boutique hotel.

  • Stayed: May 2014, travelled as a couple
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1  Thank Jenn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 June 2014

I am so selective and extremely particular about hotels! I travel a great deal!

Knoxville has nothing that is not chain, tired or little over average at best! Or so I thought!

The OLIVER under Michael, the young man running this wonderful hotel has shown me, there is a classy boutique hotel in Knox, that reminds me of a some great Kimpton properties! Unique in its own right and Michael, the hotel manager shared the history with me. How many managers care to Share so much history with their guests?

He gets it, the ownership must get it and the staff follow with charm and exceptional service!

I love David, Yaz, Dino and AJ, yes, you get to know the exceptional staff immediately , you have no choice! They greet you when you arrive and leave and ask if your needs are met in a round about perfect way!

They take such expert care of you and ask you if there is anything you might need or desire while you stay here! Housekeepers jump to attend to you, everything is pretty seamless!


The rooms are so well appointed, great sheets and amenities!

Michael is a real asset! Great hotel manager that gets the special touches. The bourbon bar, the great coffee , the real glasses, I am all about green and this hotel exceeded my expectations, no plastic ok, D all the above

Thank you for the wonderful stay! Great business, great pleasure hotel! Great experience!
Thank you all!

PE I love the ice cubes and art!

You do it all up right! Give Michael a raise, he deserves it!

Room Tip: They seem to know where to place you!
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  • Stayed: June 2014, travelled on business
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2  Thank Sunnynlajolla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Oliver Hotel

Address: 407 Union Ave, (corner of Market Square), Knoxville, TN 37902-2112 (Formerly The Hotel St. Oliver)
Region: United States > Tennessee > Knoxville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Business Hotel in Knoxville
#4 Romantic Hotel in Knoxville
#10 Family Hotel in Knoxville
Price Range: £140 - £315 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Oliver Hotel 3*
Number of rooms: 28
Official Description (provided by the hotel):
Situated in the heart of Knoxville just steps away from the hustle and bustle of Market Square, The Oliver Hotel is an original expression of the city. Originally built in 1876 as the Peter Kern Bakery, the building had hosted everything from the Kern's candy counter and soda fountain to a drugstore, and dancing hall. In 2011, the property was renovated into what is now Knoxville's best boutique hotel with a style that plays tribute to the buildings history, while offering guests rooms with charm, sophistication, and modern amenities. The property features the Peter Kern Library Bar, a craft cocktail lounge; Tupelo Honey Cafe, an award winning restaurant; and Oliver Royale Restaurant, featuring a chef driven menu and bar. ... more   less 
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Also Known As:
Hotel St Oliver

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