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Holiday Inn Express Hotel & Suites Kodak East-Sevierville
Ranked #2 of 10 Hotels in Kodak
Certificate of Excellence
Level Contributor
106 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Great location!”
5 of 5 bubbles Reviewed 21 December 2013 via mobile

Stayed on a Friday night when another nearby resort had no additional nights available and were pleasantly surprised by this conveniently located and clean hotel, very good continental and plenty of breakfast ! Great job.

  • Stayed December 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tnrunrgrl262
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEKodak, General Manager at Holiday Inn Express Hotel & Suites Kodak East-Sevierville, responded to this review, 8 January 2014
Tnrunrgrl262,

Glad we could surprise you! So glad we were able to accommodate you and even more ecstatic that you enjoyed yourself. We live to serve our guests and strive to provide only the utmost quality level of service! I hope you will consider staying with us again in the future. We love having you here! Come back soon!

See you down the road.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

271 reviews from our community

Traveller rating
    171
    69
    18
    9
    4
See reviews for
105
94
13
29
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 9 December 2013 via mobile

Very nice clean new hotel. Staff was friendly and attentive. Reasonable price. Located next to Basspro Shop, Chop House Restaurant, Crackle Barrel Restuarant. Good location to avoid Sunday morning traffic leaving Gatlinburg. Would highly recommend this hotel.

Stayed December 2013
Helpful?
Thank michaelanno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEKodak, General Manager at Holiday Inn Express Hotel & Suites Kodak East-Sevierville, responded to this review, 8 January 2014
Michaelanno,

Thank you so much for that awesome review! We love hearing from our happy guests! Please consider us for your future travel needs because...WE LOVE HAVING YOU HERE! Come back soon!

See you down the road.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mount Solon, Virginia
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 20 November 2013

The hotel it self was beautiful and for the most part we enjoyed ourselves. Breakfast was typical Holiday Inn Express fair, but no variety between the days we stayed. Our room was near the elevator and right above the main entrance and both made it a little hard to sleep at times. I was most disappointed with the desk staff. When we checked in the lobby TV had some violent movie playing and only the front desk clerk was watching it. In addition when we stopped down to ask for directions, the clerk was outside on their cell phone. 1st time we stayed here a year or two again, the staff was wonderful, so hopefully this was a one time event for us at this hotel. We do enjoy staying here when visiting Pigeon Forge as it's not right in the middle of everything.

Room Tip: As for a room away from the elevator and not over the front entrance.
See more room tips
  • Stayed May 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank PaulieTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEKodak, General Manager at Holiday Inn Express Hotel & Suites Kodak East-Sevierville, responded to this review, 8 January 2014
PaulieTravels,

I am sorry for the experience you had while staying at my property in Kodak. I can assure you this is NOT indicative of the level of service we strive to provide, and I have addressed these issues with the staff that were involved. I would like to apologize and if there is anything I can do for you please contact me at the hotel. I sincerely hope you will allow us another opportunity to show you that not only could it have been better, we will make sure it is OUTSTANDING!

See you down the road.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rogersville
Level Contributor
65 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 19 November 2013

We stayed here for two nights and found it to be
nice especially with the rate we got it for.The front desk staff was nice and pleasant to deal with. The indoor pool was clean and plenty of towels we placed pool side. The exercise room was nice. The breakfast was better than most in this category of hotels. Over all nothing bad to say about our experience with this property. We will stay here again when in the area.

Room Tip: Make sure if you are going to stay more than a day that you do not put out the DO not disturb sign i...
See more room tips
  • Stayed November 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Joseph M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEKodak, General Manager at Holiday Inn Express Hotel & Suites Kodak East-Sevierville, responded to this review, 8 January 2014
Joseph M,

Thank you so much for that amazing review and such kind compliments. I am so glad you were able to enjoy so many of our fine amenities. I am glad to hear you will continue to allow us to serve your travel needs in the future. It is an honor and a pleasure to hear from such happy guests! Come back soon! We love having you here!

See you down the road.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pontotoc, Mississippi
Level Contributor
168 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 bubbles Reviewed 2 November 2013

This HIE is a great place to stay. Easy to get too. Away from all the traffic but easy to get to all the shopping and tourist attractions. Wonderful parking. Great front desk staff that strives to please the customers. Rooms are very nicely adorned and spacious. The breakfast is typical very good HEI. Great way to start your day. I look forward to staying there again.

Room Tip: Ask for room on front side of hotel. Away from interstate
See more room tips
  • Stayed October 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Food_man56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEKodak, General Manager at Holiday Inn Express Hotel & Suites Kodak East-Sevierville, responded to this review, 8 January 2014
Food_Man56,

We are so glad you look forward to staying here again, because we look forward to seeing you again!!! We love it when we hear from our happy guests and can not wait for the opportunity to serve your travel needs again in the future. Thanks for the awesome review and you kind comments.

See you down the road.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montgomery
Level Contributor
43 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 30 October 2013

Visited in Oct. and the staff and rooms were great. Good location--can easily get to the shopping areas and the men will like next door to Bass pro Shop. Staff was friendly and helped as needed. Good value Would stay here again.

  • Stayed October 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MontgomeryBugman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEKodak, General Manager at Holiday Inn Express Hotel & Suites Kodak East-Sevierville, responded to this review, 8 January 2014
MontgomeryBugman,

Thank you so much for that glowing review! We love to hear from all of our guests, especially the HAPPY ones! Please consider us for your future travel needs because we love having you here and hope to see you again soon!

See you down the road.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Indianapolis, Indiana
Level Contributor
111 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 23 October 2013

This hotel is very nicely decorated and clean. The staff was very friendly and extremely helpful to us. We had to make a change in our reservation and they worked very hard to make it happen. I would highly recommend this hotel and I would not hesitate to stay here again.

  • Stayed October 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Angela G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEKodak, General Manager at Holiday Inn Express Hotel & Suites Kodak East-Sevierville, responded to this review, 8 January 2014
Angela,

Thanks so much for the 5 Star (Circle?) Review! We love it when our guests leave happy! Please come back and stay with us again real soon!

See you down the road.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel & Suites Kodak East-Sevierville

Property: Holiday Inn Express Hotel & Suites Kodak East-Sevierville
Address: 3526 Outdoor World Drive, Kodak, TN 37764
Phone Number:
Region: United States > Tennessee > Sevier County > Kodak
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Kodak
#4 Family Hotel in Kodak
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Kodak East-Sevierville 2.5*
Number of rooms: 91
Official Description (provided by the hotel):
The brand new Holiday Inn Express and Suites Sevierville Kodak is located at I-40, exit 407 next door to the Bass Pro Shop. Our hotel offers 91 beautifully appointed guest rooms and suites, indoor pool, state-of-the-art fitness center, business center, free high-speed Internet access and the free, hot Express Start breakfast buffet. We are located next to the Bass Pro Shop, the Tennessee Smokies Baseball Stadium and a short drive to the Great Smoky Mountains National Park, Dollywood Amusement Park/Splash Country, Nascar Park and many other attractions. The Holiday Inn Express and Suites Sevierville Kodak is just a short drive to Pigeon Forge, Gatlinburg, Knoxville, the University of Tennessee football and basketball. Stay Smart at the Holiday Inn Express and Suites Sevierville Kodak. Whether you are traveling for business or pleasure,IHG Rewards Club members are always welcome. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Kodak East-Sevierville
Holiday Inn Express Kodak

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