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Quality Inn Interstate
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Reviews (228)
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All reviewsroom was cleansausagebiscuitsgreat pricewould stay here againyogurtbelgian waffleschoice hotelsbreakfast areaeggscontinental breakfaststayed one nightpigeon forgeflea marketfront desk staffeasy accessbooked this hotel
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138 - 143 of 228 reviews
Reviewed 8 August 2014

First and foremost this is a lovely little hotel, It does have exterior corridors, so if that is an issue with you then this may not be the best choice. The room was very clean, and the beds were very comfortable, the staff was very friendly and accomodating with our very late arrival. Would definitley stay here again, however would request a room on the backside of the building. The interstate, as the hotel's name states runs right in front of the property, and can be very noisy at night. Overall this is a quaint little hotel, with very friendly staff, and a very nice breakfast set-up.

Room Tip: Choose backside of building away fron highway traffic noise.
  • Stayed: August 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank dmille_ky244
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM M, General Manager at Quality Inn Interstate, responded to this reviewResponded 28 August 2014

Thanks for taking the time to leave some feedback on our TipAdvisor page! We're glad you enjoyed your stay with us and can't wait to see you again, although we're sorry the noise was a bit much on the front side of the building. Looking forward to seeing you again!

Kyleleen Casteel
General Manager
Quality Inn Koak
865-933-1719

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 August 2014

This is a common place we stay when passing through. It is easy to get too and decently priced. However probably needs some work on cleanliness and service. It seems to have went a little downhill from our last visit. Our shower had very little water pressure. With a family, we were also put off by several people in the extended stay part of the hotel out drinking around their trucks.

Stayed: July 2014, travelled with family
Thank stones2125
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM M, General Manager at Quality Inn Interstate, responded to this reviewResponded 28 August 2014

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,

Kyleleen Casteel
General Manager
Quality Inn, Kodak
865-933-1719

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 July 2014

We booked room 101 which is equipped for handicapped travelers. The room was clean, bright, well-decorated, comfortable and convenient to the breakfast room. We had a good night's sleep and enjoyed a nice warm deluxe breakfast the following morning. The view from the rooms at the front of the hotel facing the highway are great, but I think the rooms over looking the pool had a pleasant view as well. There is a winery, Cracker Barrell and a variety of other attractions nearby. We would love to stay here again.

Room Tip: I'm sure you'd be happy with any room at this hotel.
  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Service
Thank bittenatthebayside
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kyleleen C, General Manager at Quality Inn Interstate, responded to this reviewResponded 19 July 2014

Thank you for your great review of our property. It was nice to hear that you enjoyed your stay with us. I will certainly share your comments with the staff. We all try to make sure that each guest feels at home and has a ggod experience. We look forward to seeing you again in the future.
Sincerely

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Reviewed 15 July 2014

My family of 4 stayed for two nights in June 2014.

The Pros: comfortable beds, microwave/fridge, pool, highway access

The Cons: smoke/musty smell in our non-smoking room, loud exterior noise (it's a motel- the doors open to the outside & you could easily hear the trucks & cars pull in), bright exterior lights (made me feel safe, but they were still bright through the middle of the night).

  • Stayed: June 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Joyce D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kyleleen C, General Manager at Quality Inn Interstate, responded to this reviewResponded 19 July 2014

I am so sorry that you did not enjoy your stay with us. We try our best to make every guest feel at home and provide them with a room that they will like. I would like to look into this further so if you would contact me at gm.tn418@choicehotels I would appreciate it. It is our goal to try and correct any situation when we find out what the problem is.
Thank You

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Reviewed 6 July 2014

Normally I shy away from Quality Inn due to meager (continental) breakfasts. This hotel provided not just pastries and bread, but actual biscuits and hot sausage gravy straight from a crockpot. The breakfast area is kind of small (about 5 tables) but overall,very pleasant. The room was clean and very cool which was nice after traveling for more than 6 hours. Both people at the front desk were very pleasant and the breakfast hostess was excellent. Even the pool at 9pm was clean and a welcome refresher. Will definitely stay again when in the area.

Room Tip: Book early
  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank BWWhite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kyleleen C, General Manager at Quality Inn Interstate, responded to this reviewResponded 9 July 2014

Thank you so much for you kind review. All of us here at Quality Inn Kodak appreciate hearing from happy guests and enjoy serving you. We will look forward to serving you again in future. Making guests feel at home is what we strive for. Thanks again for staying with us and visiting our beautiful mountain area.
Sincerely,
Kyleleen Casteel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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