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“I did not want to leave...”

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Ballymaloe House Hotel
Ranked #1 of 5 Shanagarry B&B and Inns
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“I did not want to leave...”
Reviewed 14 April 2014

Our stay at Ballymaloe Hotel was a fantastic and unique experience .from check in to check out.room really warm and comfortable and so so peaceful.dinner reawakened t aste buds we forgot we had.excellent .and very well trained staff.also breakfast was the tastiest we have ever had. Loved it .wish we could have stayed longer....already planning a return visit.Paschal from Kilkenny

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Pas12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hazel071, Manager at Ballymaloe House Hotel, responded to this review, 4 June 2014
Thank you for your feed back - we have now reminded our staff of the 50 things to do while at Ballymaloe !

Hazel
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410 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (93)
Date | Rating
  • English first
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English first
ireland
Level Contributor
79 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 8 April 2014

My husband and I were really looking forward to our stay in Ballymaloe and to the amazing food we had heard about. The location of the Ballymaloe house is fabulous with beautiful peaceful country surroundings. Our bedroom was typical of an old country house but considering the price per room to stay for a night was a little musty and outdated. The bed was very comfortable but the decor could really do with some improvement. We came to Ballymaloe for the food. We were very disappointed with our meal. When we were seated at the restaurant we had to wait 15mins before I had to get the attention of the Sommelier attending another table to ask for a staff member to come and take our order. We had been left at our table and completely ignored while the Sommelier pandered to idiots wanting to know the artists of various prints around the dining room. Our order was finally taken. My husband had an onion and thyme soup to start which unremarkable. I had a sorbet which was nice but not amazing. We then had game parcels and salad. Again unremarkable, wasnt exactly bursting with flavours, average. We both got roast beef which was tough and a tiny about of jus with it. We have had better carvery beef at average pubs. The cheese trolley was next which was a nice touch but the crackers were soft. I had heard the dessert trolley was amazing. Again disappointed. There was a rhubarb and custard pie, lemon possets, praline ice cream, and a chocolate liquer roulade. All very underwhelming and about average. There was a large table of very loud guests also in the same dining room which was also offputting. A bottle of still water cost 11 euros. I have stayed in five star hotels and I am not averse to paying for quality but this is a rip off! We were awoken at midnight in our bedroom from loud singing downstairs and when I rang reception I was told with a laugh it would finish up soon. Breakfast the next morning we were standing around waiting 5 mins until we were seated. No one told us about the buffet or what was on offer, we were just given the menus. When I think breakfast at Ballymaloe I imagine a wall of yummy freshly baked pastries......not to be found.There was a small selection of mini scones, no croissants, no pastries. There was cereal and shot glasses of ornage juice available. I found the staff brusque and under pressure and the senior waitress seemed to harangue the junior miserable waitresses. We were lucky to get a Sunday newspaper as there only seemed to have been a handful bought for the entire hotel. There is a poor atmosphere here and it is not very friendly. I found the staff seemed to be very welcoming and warm to foreign tourists in particular, bit of a tourist trap really. Ballymaloe should really pay more attention to the local tourists as these are the people who will return again and again if service is good. We did stay here on a Saturday of a bank holiday so maybe that contributed to the poor service but nevertheless disappointing to say the least.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank rua25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hazel071, Manager at Ballymaloe House Hotel, responded to this review, 4 June 2014
Thank you for your feed back - we are sorry you were disappointed with your stay , and would love to know which room you stayed in as we are surprised you found it musty. If you are in the area I would be glad to offer you a glass of wine and discuss your comments

Hazel
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Dublin, Ireland
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 30 March 2014

We had an all too brief stay at Ballymaloe House recently. Ballymaloe has had a reputation for many years that has made us want to visit, but somehow it has taken us forever to get there. We got a very warm welcome. We had a very comfortable and large bedroom, in a fine Irish country house style. The real highlight was dinner. We had a fantastic meal. Nothing too elaborate or pretentious going on, just really great (local) ingredients that were cooked with lots and lots of skill and knowledge. It was excellent. After a very peaceful rest overnight our breakfast was also very good ... but it would be hard to match a dinner like that!

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
2 Thank BWD4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hazel071, Manager at Ballymaloe House Hotel, responded to this review, 3 April 2014
Thank you for your kind comments , we were delighted we lived up to your expectations and you enjoyed your stay
Hazel
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The West
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 March 2014

We had a lovely stay over St Patrick's weekend. It was such a retreat. No tv in the room, which I love. (There was a CD/Radio). We stayed in a room that opened out onto the garden and little stream at the back. It was fabulous. Breakfast was delicious. Dinner was wonderful. I found the staff so warm, welcoming and engaging. It was like being recieved as guests into someone's beautiful home; a different kind of 5 star stay. We were totally refreshed and relaxed and we left smiling.

  • Stayed March 2014
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank WakeUpToTheWest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hazel071, Manager at Ballymaloe House Hotel, responded to this review, 3 April 2014
Thank you ,- we liked the comment on no TV in our rooms , we are told we are required to have TVs in our rooms azelwhich for us is against our policy.
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Dublin, Ireland
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 19 March 2014 via mobile

For €90 b&b pps I would have expected more from Ballymaloe! Breakfast was poor, as was the service....very unprofessional.....with staff members talking about fellow work colleagues while cleaning up around guests, as if they were on their break! Dinner at €70 per person definitely wasn't worth it.... no wow factor here! Stopped off in the Cliff House Hotel in Ardmore, Co Waterford on the way back to Dublin from Ballymaloe and got the real taste of how professional restaurant staff deal with the public!!! Won't be hurrying back to Ballymaloe House in the near future and certainly won't be recommending it to others after this experience!!!!

Stayed March 2014
Helpful?
13 Thank Kevin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hazel071, Manager at Ballymaloe House Hotel, responded to this review, 3 April 2014
Thank you for your comments - we liked your comment on having no TV -

Hazel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin
Level Contributor
104 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 1,326 helpful votes
Reviewed 20 February 2014

We stayed recently at Ballymaloe and had a really enjoyable break. We 'lived' there for about six months in 1979, but haven't stayed there again since the early1990s. We wondered whether things would still be the same - or would they be better or worse.

We were not disappointed. The things that really matter were essentially the same as they always were - a warm welcome, a warm and cosy ambiance with excellent food and excellent service. A few things had changed - like the disappearance of the help-yourself honesty bar [which commenced when Mr Allen (Ivan) wanted an early night] and the appearance of a reception desk.

It was great to meet Hazel, Joe, Rory, Jim and Ann again - all looking so young and so well; it brought back so many happy memories. It was also lovely to visit our old haunts including Ballycotton and Cobh - East Cork is such a lovely 'un-touristy' place to visit.

We've promised ourselves that we won't leave it so long before we return again.

Room Tip: We stayed in one of the courtyard rooms - beautiful room on the ground floor, but our sleep was cons...
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
15 Thank glitteringprize
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hazel071, Manager at Ballymaloe House Hotel, responded to this review, 3 April 2014
Thank you for your kind remarks - we were delighted to see you again , we hope you won't leave it so long before your next visit as we are all getting older - Joe keeps telling us is going to retire .

Hazel
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Dublin
Level Contributor
139 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
Reviewed 19 February 2014

Perfect, cosy stay in the Winter. We had eaten here on my occasions but this was our first stay.
Attention to detail is excellent. Our room was in the main house. Really lovely but sound proofing is minimum between adjoining rooms. If you don't want to hear your neighbours book an outside room.
Dinner was terrific served by an International Staff with all the same excellent, friendly service.
Drinks in the drawing room were accompanied by a couple of traditional musicians - great fun!
Breakfast was healthy and then a Cliff Walk around Ballycotten completed a lovely break.
Go raibh mile maith agat!

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank DundonsDublin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hazel071, Manager at Ballymaloe House Hotel, responded to this review, 3 April 2014
Thank you for your kind remarks and so sorry for delay in responding .

Hazel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ballymaloe House Hotel

Property: Ballymaloe House Hotel
Address: Shanagarry P25 Y070, Ireland
Region: Ireland > Province of Munster > County Cork > Shanagarry
Amenities:
Business Centre with Internet Access Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #1 of 5 B&Bs / Inns in Shanagarry
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Ballymaloe House Hotel 5*
Number of rooms: 29
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Also Known As:
Ballymaloe House Hotel Shanagarry
Ballymaloe Hotel

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