Do not even waste your money booking this hotel... I booked this as a groupon offer. First of all it took 3 attempts with reception before our key actually worked in the door. Had to ask 3 times in the space of 2 hours for towels as our room had none at all!! Some of the reception staff even struggled to smile at guests. I got a spa voucher with the booking and upon arrival the receptionist told me the treatment had to be booked a week in advance, I was never made aware of this when making my reservation. The pillows were awful, and the bed was ridiculously hard. The hot water took about 5 minutes to come on. The decor in the room was so out of date, it needs serious modernising. The noise from a function happening in the hotel was horrendous, music was blasting till around 2am, the hotel should make you aware that music can be heard as it kept us up until it actually went off. There were a group of people upstairs who sounded like they were a heard of elephants running around the room, the floorboards from above were that squeaky it woke us at around 5.30am, upon contacting reception, the man came up and informed us he had told them to be quieter, however this was to no avail, the sound was just as loud and equally frustrating, he then said we weren't the only ones to complain about the floorboards - you would imagine the hotel would've invested some money into getting them replaced. Our check out time wasn't until 12 however we ended up leaving the hotel at 7.30am as we couldn't take it anymore. The only good thing about this hotel is the fact you are allowed pets, as we brought our dog down, and also the food was good which we got delivered to the room. All in all a pretty rubbish stay! WILL NOT BE BACK!!!
- Official Description (provided by the hotel):
- Nestled in the bustling town of Ballybofey, Jacksons Hotel is an award-winning Hotel on the banks of the River Finn and Drumboe Woods. Renowned for its hospitality and great food, Jacksons is the ideal base for touring Donegal and the North West of Ireland. ... more less
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- Also Known As:
- Jacksons Hotel Ballybofey
- Jackson's Hotel Ballybofey, County Donegal