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Ramada La Vergne
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Reviews (556)
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269
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59
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All reviewsmicro frigfront desknashville arearooms were very clean and comfortablerecommend this hotelwaffle househotel stayoff the highwaybusiness tripwe've stayedstaff was friendlyconvenient locationcontinental breakfasteasy accessgreat place to staypoppytruck
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376 - 381 of 556 reviews
Reviewed 28 October 2013

The staff is very friendly and helpful but the hotel is old, run down and not so nice. Our confirmed reservation was not to be found upon check in but the front desk staff found us a room and made us a better deal than originally quoted. But the hotel is in desperate need of some remodeling/upgrading. Rooms were small and clean but not where I would prefer to stay. Giant crack around the door didn't make me feel secure at night. Location is not desirable. Breakfast is ok but could use some more options other than bread.

  • Stayed: October 2013, travelled with family
    • Value
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Thank JSmith315
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMLaVergne, Guest Relations Manager at Ramada La Vergne, responded to this reviewResponded 29 October 2013

It means a lot to us to hear your insightful and constructive feedback following your recent stay with us. Thank you for the time you took to make us aware of the things we may need to improve on to meet your utmost satisfaction. We wish to let you know that we will take your observations into consideration and take the necessary measures to address it without delay. The review pertaining to the overall condition and maintenance of the facility in total will be meticulously assessed and evaluated promptly. The appreciation you gave with regards to our friendly and helpful staff services gives us so much glee. Thank you for chance to grow and improve and we hope to be able to give you a far better experience should you choose to stay with us again on your next visit.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 October 2013

This Ramada has the best front staff! From check-in to check-out, the service was friendly and competent. There was a problem with my reservation, and the GM, Jay, couldn't have been more helpful - I felt as if it was his pleasure to help me... what a great customer service attitude!

The room had a mini- fridge and microwave and the bed was comfortable. I don't know about the television since I didn't use it, but the channel line-up looked adequate. The cleaning and breakfast staff were also very friendly. The included breakfast was a nice surprise, too - it wasn't mentioned on the website I booked on.

I would easily recommend this hotel to friends and family, and will stay here again myself if I need to visit La Vergne.

Thank you Jay, Ashley, and all the rest of the Ramada staff! What a great welcome to Tennessee.

  • Stayed: October 2013, travelled solo
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Thank River331
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMLaVergne, Guest Relations Manager at Ramada La Vergne, responded to this reviewResponded 28 October 2013

It is indeed our pleasure to serve you, and for you to notice and appreciate all our hard work validates all our efforts to achieve service excellence. Thank you so much for sharing to us your wonderful experience. It is truly inspiring to hear all your positive remarks. We always want to give you an experience like no other hotel can, and we will always go above and beyond for our valued guests. Your recommendation is most appreciated, and we couldn’t wait to be of service to you again very soon.

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Reviewed 27 October 2013

  • Stayed: October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
GMLaVergne, Guest Relations Manager at Ramada La Vergne, responded to this reviewResponded 28 October 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 19 October 2013

  • Stayed: October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
GMLaVergne, Guest Relations Manager at Ramada La Vergne, responded to this reviewResponded 20 October 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 16 October 2013

  • Stayed: October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
GMLaVergne, Guest Relations Manager at Ramada La Vergne, responded to this reviewResponded 17 October 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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