I have just spent four nights at this hotel. Checking in was problematic as there was a duplicate booking. The female receptionist was very rude and objectionable, shouting over us that it was our fault and that she had 'emailed confirmation'. I'm still awaiting this email...
However, the rest of our stay was really good. The staff were extremely helpful, and couldn't do enough for us..particularly Ramona in the dining room. The food is plentiful and tasty. The rooms are clean and beds very comfortable. I stayed at the front of the hotel on the second floor. Traffic noise was a problem, and my request to change rooms was dealt with very graciously, despite a wedding the night before and a wedding coming in that day.Overall experience very good. Parking available in the underground car park, and is free for guests.More
- Free Wifi
- Free Parking