We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“DO NOT STAY HERE”
Review of Twelfth Lock Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Twelfth Lock Hotel
Ranked #3 of 3 Hotels in Castleknock
Reviewed 24 February 2012

Where to start,
I booked a one night stay recently, when leaving the next morning I found my car had been broken into, I went to the desk explained my situation and asked for the cops to be called, I was not offered help , asked was I ok , nothing. and was charged 49.00 for the nights stay.
did not find the reception staff and manager helpful.
attitude of the staff is all wrong.
would seriously not recommend this place.
they say there is free Wi Fi but not in the room I stayed in

Room Tip: Do not stay here, nicer hotels around the area, noise from trains passing as well.
See more room tips
  • Stayed: February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank BostonClare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (189)
Traveller rating
Traveller type
Time of year
Language

165 - 171 of 189 reviews

Reviewed 25 January 2012

What a quaint hotel.
Staff very friendly and food very reasonably priced.

On entering th hotel the surrounding decor was very pleasant and quite modern. On being shown to our twin room, we were quite disippointed. The bedroom looked clean and was very comfortable But the smell of damp was unbareable. But then the smell of Lynnx Deodorant made it worse.
The bathroom looked very modern, but on closer inspection we found large damp patches on the ceiling and the wall was stained. Also there was smell of damp.
Would stay there again -But not in the room Singelgracht.

Room Tip: Stay away from the room - Singelgracht.
See more room tips
  • Stayed: January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Daryl D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 September 2011

Very clean and friendly hotel. Close to Dublin and Blanchards Town Shopping Centre. Probably a bit too close to the railway line but good accommodation for all that. Friendly bar and good food. Just the place for a short break. Close to railway station and M50. David Friend

  • Stayed: August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank Davidfriend
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 August 2011

on a recent business trip to Dublin my usual hotel was booked up. I found this hotel using directory inquiries and rang. They had 1 room left so I booked it. I had great difficulty finding this hotel as I kept ending up on the motorway and driving for over an hour for what should have been a 5 min journey from blanchrdstown centre. Arrived eventually and were directed to our room downstairs. Noticed the carpet on stairs was torn and very dirty. Our room was a wheelchair accessable room. Don't know how anyone in a wheelchair could move around the room! The first thing I noticed when entering the room was the smell of damp. The curtains were closed and when I looked out all I could see was a brick wall about a foot from the window. When I looked in bathroom there was a wheelchair shower with kind of gate and shower curtain. I have never seen anything so dirty in my life. Mould all over the tiles. We ate upstairs in the restaraunt it was fine.
I was extremely tired as was up from 5am and slept very well. The bed was clean and comfortable. I don't know if I would have slept as well if I had not been exhausted as could hear the trains running.
Breakfast was half irish and can't really fault it.
The location of this hotel is beautiful along the canal and very convenient for m50 and shopping centre.
Unfortunately the cleanliness really lets it down.
Rates are very reasonable.

  • Stayed: August 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank sunshinegirl2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 August 2011

The good: very close to the Dublin orbital motorway, in a secluded area by a canal. Decent bar and restaurant, which seemed crowded with locals (always a good sign). Pleasant decor and friendly staff. Large, clean, well-appointed rooms, with a spacious bathroom attached.

However: all the rooms are at basement level. My room was far away from the bar, so instead of being kept awake by bar noise, I was kept awake by the extremely loud extractor fans and by the trains rattling past for variety. The view was onto a brick wall alongside the railway track. Oh, and the bathroom door didn't close properly.

If only the hotel could have been picked up and put a little further away from the railway, and if only the extractors could somehow be quietened.... this would be an excellent hotel. Maybe for those who fall asleep easily, it is!

  • Stayed: August 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank PhysPhil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 December 2010

I was really looking forward to staying in this hotel as it really looks nice from a distance and i have heard good reviews about the bar and food, but we were very disappointed. The rooms are all downstairs - and the carpets in the hallways were really filthy and there was a strong smell of bleach on the way in which was very offputting. Our room was very small and very old fashioned. There were adaptor plugs in the sockets and a really old portable tv which showed only rte and tv3. The shower curtain was really filthywith mould as were the tiles in the shower. Very noisy as the bar and reception are overhead and you can hear high heels walking around all night. The only positives i could find were that the bed sheets and towels were very clean.

  • Stayed: December 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank irishtravelbee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 October 2010

This has been our second visit to the Twelfth Lock and unfortunately, the experience was not as good as last time, one year ago.

But let's start with the positive remarks: We like the location of the hotel right on the Royal Canal, it is so peaceful and idyllic. We like the design that reminds of a boat and we like the restaurant with the comfortable arm chairs, the wooden, partly open walls that create some privacy, and the bar. The food is good and they have a big choice of cocktails (unfortunately, they changed the cocktail menu; we found them not as good as last year). To mention is also the lovely staff of the hotel, both at the reception and the restaurant. They are so helpful and friendly and they even welcomed us back.

The negative remarks: Since April this year, they have Friday Night Jam Sessions which is a cool thing if you want some live entertainment, but if you want to sleep, you definitely need earplugs which we didn't have. I couldn't sleep til 2 am... It really was very loud. Saturday night was better but not much. The place really is a popular spot for locals. We also regretted that they do not have a children's seat in the restaurant. As in many places in Dublin, a sign says that children are not aloud after 7 pm... We didn't mind...
It has been mentioned before that you hear noise from the trains - it is true, but at least on our side of the corridor (which is the one further away from the railway) it did not disturb us. We regretted it more that the rooms are downstairs, on the basement level (the hotel only has two levels, basement and ground floor). To have the view of the canal when looking out of the window would be fantastic...

  • Stayed: September 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Aishanaomi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Castleknock
1.4 mi away
Castleknock Hotel
Castleknock Hotel
#1 of 3 in Castleknock
1,467 reviews
2.4 mi away
Clayton Hotel Liffey Valley
1.3 mi away
Crowne Plaza Dublin - Blanchardstown
Show Prices
Show Prices
Show Prices
0.5 mi away
Travelodge Dublin Phoenix Park
4.4 mi away
Ibis Dublin
Ibis Dublin
#5 of 7 in Clondalkin
1,751 reviews
2.1 mi away
West County Hotel
West County Hotel
#84 of 152 in Dublin
315 reviews
Show Prices
Show Prices
Show Prices

Been to Twelfth Lock Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Twelfth Lock Hotel

Address: Castleknock Marina, Royal Canal, Castleknock 15, Ireland
Region: Ireland > Province of Leinster > County Dublin > Castleknock
Amenities:
Bar / Lounge Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #3 of 3 Hotels in Castleknock
Price Range: £88 - £176 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Twelfth Lock Hotel 3.5*
Number of rooms: 13
Official Description (provided by the hotel):
The hotel enjoys a truly unique location, in a peaceful setting yet within close proximity to the airport, city centre, major road networks, bus and rail services. The local train station at Castleknock Village is a mere 5 minutes from the hotel with direct links to the city’s financial district and tourist attractions. Visitors can avail of free parking in the hotel’s 50 space private car park. Now re-open following major refurbishment, this family run small hotel is the perfect base from which to explore Dublin and the city’s surrounding amenities. Our hotel features 12 Superior Bedrooms which have all modern facilities and exude comfort and luxury. The Terrace Bar & Bistro serves breakfast from 7.30am and our full Bistro Menu from 12pm-10pm daily. This canal side location is the perfect place to relax with a cold beer, handcrafted cocktail, glass of wine or a tasty coffee and home-baked pastry. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, TripOnline SA and Ebookers so you can book your Twelfth Lock Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Twelfth Lock Hotel Castleknock, County Dublin

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing