When we arrived at the hotel, the receptionist was rude. She coldly told me that she would have to see if they had room available, even though I had booked and fully paid for the room. I explained that we had paid an extra €20 for early check in (which is very pricey! €10 an hour!) and she just looked blankly at me. There's a lot to be said for service with a smile!
When we got to the room the door was opened and the room looked as though it may have not been ready yet. There were no toiletries or facecloths in the room, luckily one of us had brought a bottle of shampoo, and I used a towel to wash my face. There were 3 of us staying in the room, but only towels for two people.
That night we were going to Marlay Park to Longitude festival, and in reception we asked if there was a bus service running. We were told that there was a bus for €6 return, which we thought was very reasonable. However, we spent over an hour after the concert looking for the bus, and we met a lot of other guests at the hotel looking for the same bus. When I rang the hotel, the man on the phone was unable to give directions to find the bus. Eventually we ended up paying €17 for a taxi back. When we got back we found that our room keys didn't work, we previously hadn't noticed because the door was opened when we arrived.
We paid €136 for the room, I consider this to be very over priced for the standards we received.
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- Also Known As:
- Leopardstown Bewleys Hotel
- Bewleys Leopardstown