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“Unhappy Guest”
5 of 5 bubbles Review of Moat Lodge

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Moat Lodge
Ranked #1 of 2 Lucan B&B and Inns
Certificate of Excellence
Centereach, New York
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Unhappy Guest”
5 of 5 bubbles Reviewed 29 July 2012

We arrived at the moatlodge to spend the night before my cousins wedding. After checking in the owner of the bed and breakfast told us that we had to be out of the house by 10:00am, because that is when check out was. Unfortunately, there would be no way that we would be able to check out than because our appointments to get our hair and stuff done for the wedding was at 10:00am and the wedding wasn't until 1:00, so we wouldn't be able to check out until at least 12:30pm. If she had told us this when we had called to make the reservation, we would have taken our business else where.
The owner was not willing to compromise with us at first and it wasn't until we all said well than we are going to leave this b&b and go somewhere else that she was a little more understanding. She eventually allowed us all to stay until 12:30 and everyone was happy.

  • Stayed July 2012, travelled with family
    • Value
    • Location
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Helpful?
Thank Tissy-Chrissy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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91 reviews from our community

Traveller rating
    51
    28
    7
    3
    2
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (8)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Any
English first
Brunssum, The Netherlands
2 reviews
5 of 5 bubbles Reviewed 18 July 2012

This B&B was outstanding. They were so helpful and flexible with our arrival and delay with that. The rooms were really nice and the shower was forceful (which I always appreciate). The breakfast was fantastic and plentiful. Wayne & Astrid make you feel at home and I will definitely stay there again, if ever we have the chance. The bus is just down the street and is so convenient for getting into Dublin. I think it was about a 20 minute bus ride. There are two restaurants close by that were really good and a grocery store there too where we could get the bus tickets. We loved Dublin and we loved the Moat Lodge too.

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank ChristineYoung86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vernon, B.C.
Level Contributor
67 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 bubbles Reviewed 10 July 2012

I stayed 5 nights here in June and very much enjoyed the hospitality. Breakfast was very good with lots of variety, I had no problems at all in any respect during my stay. Astrid was very helpful and was nice enough to offer to lend me an umbrella which came in handy a few days.

I had no trouble finding the place and made my own way from the airport to the B & B using the airport bus to the city then regular transit bus to Lucan from Dublin. If I go back to the area I'll be sure to stay here again!

  • Stayed June 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dale J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
1 review
1 of 5 bubbles Reviewed 7 July 2012

I wouldn't recommended this place to a dog after traveling over 3 hundred miles was told that they had no room for us gave credit card details so it was all booked my end owner was no help closed door in our face quite sharp when asked if their was any other places we could stay if this is friendly Ireland id stay at home. This place should be shut down or get someone who can take a booking absolute rubbish place

Stayed July 2012, travelled with family
Helpful?
Thank mia f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Krustacean, Owner at Moat Lodge, responded to this review, 6 August 2012
These 3 girls made a booking on venere.com for the family room. On receipt of the booking I verified the credit card details - which failed. I immediately cancelled the booking through venere.com and they would have received an email notification.

When they arrived they were told that their booking for the family room had been cancelled but we could offer them a twin room and a single room. This was declined.

One of the girls was invited into our private section of the house to show them the cancelled booking.

They were with us for 20 minutes before they headed back into Dublin city centre ... so why the reviewer seems to think the door was slammed in their face .. I don't know.

This review was factually inaccurate from start to finish - so I asked tripadvisor to remove the review. Still waiting for tripadvisor to respond to my subsequent emails.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Milton Keynes, United Kingdom
Level Contributor
497 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 259 helpful votes
5 of 5 bubbles Reviewed 16 May 2012

The Moat Lodge is a friendly B&B close to Dublin at prices that are significantly better than you'd have to pay in Dublin itself. Indeed there are as many as 10 buses an hour from the centre of Lucan (2 minutes' walk from the Moat Lodge) into the city and they run until quite late at night, so if you are looking for a quieter (and cost-effective) alternative to the city, this is worth considering. The rooms are generally quiet, breakfast is good, there's tea/coffee facilities in the room and guest lounge, onsite parking for several cars and free wi-fi (which I found a bit intermittent).

Lucan itself has several pubs and restaurants, some with live music, including a couple of Chinese restaurants and a takeaway pizza place, all within 5 minutes' walk - so you can safely have a drink.

  • Stayed April 2012, travelled solo
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Helpful?
2 Thank MKMapman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Omaha, Nebraska
2 reviews
5 of 5 bubbles Reviewed 4 February 2012

We really enjoyed our Moat Lodge experience. It was one of the best Bed & Breakfast stays that we had in Ireland: clean, good food, and Wayne and Astrid were friendly proprietors. They did more than expected to make our stay enjoyable. We were at Moat Lodge for four days and three nights, and loved every minute of our visit.

Room Tip: Get the upstairs triple room facing the garden.
See more room tips
  • Stayed July 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank PaulaOmaha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tel Aviv, Israel
Level Contributor
88 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed 11 October 2011

We arrived late (after 23:00) so they left us a key which was easy to find.
Room was a bit crowded, but clean and cosy. Breakfast was very good, including both a Continental buffet and cooked breakfast of your choice.
The location and surrounding area is very nice, just just 30 minutes drive from the airport and Dublin centre

  • Stayed August 2011, travelled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank tbark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Moat Lodge

Property: Moat Lodge
Address: Adamstown Road, Lucan, Ireland
Region: Ireland > Province of Leinster > County Dublin > Lucan
Hotel Style:
Ranked #1 of 2 B&Bs / Inns in Lucan
Price Range (Based on Average Rates): £
Hotel Class:2 star — Moat Lodge 2*
Number of rooms: 10
Official Description (provided by the hotel):
A warm welcome to Moat Lodge, a 17th century property in a mature sylvan setting, yet only a stone's throw from Lucan Village. What may not be obvious from an external appraisal is the excellent degree of space provided inside, with all bedrooms complete with en-suites. Tranquility reigns with an award-winning garden accessed from the guest sitting room and is a delight to behold. ... more   less 
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Also Known As:
Moat Lodge Lucan, Ireland - County Dublin

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