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“Excellent visit”
Review of Citywest Hotel

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Citywest Hotel
Ranked #1 of 1 Hotels in Saggart
Reviewed 9 May 2014

Stayed at Citywest for the Wolfe Tones Fest over Easter Weekend. Brilliant stay. The hotel was really busy but it didn't affect the excellent customer service. Bar service, food, reception - everything was great. Rooms were lovely, clean and well equipped.
Great music at the concerts too. Would definitely visit again.
Also Luas tram terminal close by, excellent for a trip into the city.

  • Stayed: April 2014, travelled with family
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Thank lovetraveling-7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CitywestHotelDublin, Front Office Manager at Citywest Hotel, responded to this reviewResponded 10 May 2014

Dear Guest,

Many thanks for your fantastic review. We are delighted that you enjoyed the Easter weekend here at Citywest Hotel. Your feedback is so important to us and I will be sure to pass on your lovely comments regarding customer service to all our staff.

We look forward to welcoming you back to Citywest Hotel very soon.

Kind Regards
Gemma Kavanagh
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,873 - 1,879 of 2,723 reviews

Reviewed 9 May 2014

Stayed here recently after attending a show.. hotel is huge.. staff were friendly, breakfast was good ! We stayed with 2 other couples and we all booked junior suites, they were all really nice and huge, all 3 suites were very different... old world charm.. would stay here again.

  • Stayed: April 2014, travelled as a couple
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Thank dalyemma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CitywestHotelDublin, Front Office Manager at Citywest Hotel, responded to this reviewResponded 10 May 2014

Dear Guest,

Thank you for your lovely review. We love to hear that our guests enjoyed the "old world charm" that still exists here at Citywest Hotel.

Your feedback is important to us and we are always delighted to hear that our staff made a good impression.

We look forward to your next visit here at Citywest Hotel.

Kind Regards,
Gemma Kavanagh
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 May 2014

Stayed here for one night while attending a show at the hotel. Despite the fact that the hotel was very busy (the girl at reception told me that nearly all 800 rooms were booked out) , check in was efficient, there were plenty of staff and the girl we got on on reception was very friendly. Our room was lovely, good sized bed , which was comfortable, and plenty of towels and toiletries provided in the bathroom. For 61 euro for the room, i thought the hotel was excellent value.
Was amazed at the sheer size of the hotel - put your walking shoes on to walk to the car park and to your room! Didnt eat at the hotel so cannot comment on food but did buy two soft drinks from vending machine at a hefty price of 6 euro!!

Room Tip: a room near the front of the hotel will save a long trek to your room!
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  • Stayed: April 2014, travelled as a couple
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Thank 66dunaras
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CitywestHotelDublin, Front Office Manager at Citywest Hotel, responded to this reviewResponded 10 May 2014

Dear Guest,

Thank you for taking the time to review your stay here at Citywest Hotel. I was delighted to read that you found our staff so great and our room rates such great value! We try our best to ensure each guest enjoys their time here and take on baord all feedback.

We look forward to welcoming you back to Citywest Hotel very soon.

Kindest Regards
Gemma Kavanagh
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 May 2014

We stayed three nights, we visited the Punchestown races on Friday, and did some touring around Dalkey, Enniskerry, Glencullen for the remaining days. The hotel is very big, which takes away the personal touch, but any staff we met were helpful and friendly, Dean in particular was very helpful. The leisure facilities are very good with separate Jacuzzi, Sauna and Steamrooms for both sexes!!!

  • Stayed: May 2014, travelled as a couple
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Thank maridolan59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CitywestHotelDublin, Front Office Manager at Citywest Hotel, responded to this reviewResponded 7 May 2014

Dear Guest,

Thank you so much for taking the time to write about your recent stay here at Citywest Hotel. I was delighted to read that you found our staff so helpful and will pass your lovely comments on to Dean.

We look forward to seeing you again in the near future.

Kind Regards,
Gemma Kavanagh
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 May 2014

This is a hotel that lives up to its reviews 100%. The staff are friendly, helpful and really on the ball. The rooms are plush, comfortable, well appointed and immaculate, every item you could ask for is there, if its not a simple phone call, and its delivered. The food in the bar and restaurant is first class. Would not hesitate to return, great weekend.

Room Tip: Any room, they are all really well appointed.
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  • Stayed: April 2014, travelled as a couple
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Thank Gill_Reg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CitywestHotelDublin, Front Office Manager at Citywest Hotel, responded to this reviewResponded 7 May 2014

Dear Guest,

Thank you so much for your fantastic review. We are delighted that you enjoyed your stay here at Citywest Hotel.

Our staff will be delighted to hear that you found us so friendly and helpful, we try our very best to exceed all guest expectations at all times.

We look forward to welcoming you back to Citywest Hotel very soon.

Kindest Regards
Gemma Kavanagh
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 May 2014

My son booked a few days at this hotel as we were going to the races at Punchestown. The room we had was room which overlooked the Golf Course. Staff were very hospitable, the room had a two single beds, spacious, ensuite, coffee/tea facilities, tv, furniture very nice. Room clean and tidy and would definitely like to visit again.

  • Stayed: March 2014, travelled with family
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Thank alan g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CitywestHotelDublin, Front Office Manager at Citywest Hotel, responded to this reviewResponded 7 May 2014

Dear Guest,

Many thanks for your lovely review. We are delighted that you enjoyed your time here and found our staff so welcoming.

We hope to see you return sometime in the near future.

Kind Regards
Gemma Kavanagh
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 April 2014

Stayed in this hotel over the Easter weekend. One of the best hotels I`ve ever stayed in,planning to go back August bank holiday.Staff very helpful and food at the Lemongrass Restaurant was the best Asian food I`ve ever tasted. The hightlight of our weekend was the Wolftones concerts which took place over 3 nights of our stay.Great crowd,atmosphere,great people.Can`t wait till my next visit.

Room Tip: Make sure you visit the Lemongrass resruarant
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  • Stayed: April 2014, travelled as a couple
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1  Thank Daniel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CitywestHotelDublin, Front Office Manager at Citywest Hotel, responded to this reviewResponded 4 May 2014

Dear Guest,

Thank you for taking the time to write about your recent stay with us at The Citywest Hotel, Dublin.

Our team will be delighted to hear such nice comments. I look forward to welcoming you back to the hotel this summer. It would be my pleasure to personally take care of any future bookings you may require. Please feel free to contact me directly.

Kindest Regards
Gemma Kavanagh
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Citywest Hotel

Address: Garters Lane on the N7, Saggart, Ireland
Region: Ireland > Province of Leinster > County Dublin > Saggart
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Saggart
Price Range: £81 - £121 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Citywest Hotel 4*
Number of rooms: 774
Official Description (provided by the hotel):
Our superb location in South Dublin puts you in easy reach of everything from Dublin city centre and airport, each of which is a mere 25 minutes away, to the hills of Wicklow and the plains of Kildare. We even have a Luas light-rail stop on our doorstep, which will take you to the city centre in just 50 minutes. It's the perfect place for a city break and with Ireland's largest choice of conference space, it is the perfect place for your conference, meeting or special occasion. Whatever brings you here, you'll find everything you need on site - a leisure centre with 20 metre pool, jacuzzi, sauna and steam room and an 18 hole golf course designed by the late Christy O'Connor Junior. The newly renovated Woodlock Brasserie and Swift Bars are also available on site for all dining requirements as well as complimentary parking and free Wi-Fi. ... more   less 
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Also Known As:
Citywest Hotel, Conference, Leisure & Golf Hotel Saggart
Citywest Hotel, Conference, Leisure And Golf Resort
Citywest Hotel Dublin
Citywest Resort Dublin
Citywest Hotel County Dublin/Saggart

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