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Holiday Inn Express Dublin Airport
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Reviews (1,386)
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All reviewsthe crowne plazafree shuttledublin airporthi expressan early flightyogurtfree breakfastrental carexact changebeautiful parksister hotelsofa bedbus stopshuttle servicestayed one nightwake up callroom was clean and comfortable
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Reviewed 1 May 2014

We stayed for 2 nights in an extremely cramped room, had booked a family room & were put up in the smallest room on the non-smoking floor (according to the floor plan). The double bed was comfortable & the kids didn't complain too much about the sofabed. Bathroom was clean & shower had great pressure. Kettle didn't work. The free airport shuttle was really convenient, as was the takeaway breakfast waiting for us at reception at 5 o'clock in the morning. The shuttle late at night was even more welcome. Breakfast was a simple affair with a limited hot offering. Coffee was really nice. Staff were all very nice, polite & helpful. It's not a place where you spend your holiday, we got what we paid for & probably will go back when we're just flying out for the day. Would recommend as a convenient, no frills place with shops in walking distance & a nice park just across the road.

Room Tip: If you travel as a family, don't stay in room 204, you'll be like sardines.
  • Stayed: April 2014, travelled with family
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Thank David_and_Kerstin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Dublin Airport, responded to this reviewResponded 17 May 2014

Dear David_and_Kerstin,

Thank you for taking the time to share your feedback about your recent stay with us. Our staff always goes out of their way to be helpful and attentive to the guests and we are glad that you enjoyed their hospitality. It was unfortunate to see your stay was not as comfortable as it could have been due to the room condition. Rest assured that we take all comments and suggestions to heart so that we can improve and provide the exceptional service that our guests expect and deserve.

Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you again in the future.

Sincerely,

Karen C
Case Manager
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 April 2014

Stayed here 1 night before going on holiday. Rooms clean and fine for a night or two. Had room with a bed and a sofa bed. Sofa bed wasn't particularly comfortable, it seemed raised up in the middle. Person in bed said it was comfortable. Bathroom well equipped with a good shower.
Staff all very nice and check in very efficient.
Breakfast was very good for the price and there was an excellent choice.
The location was good for airport and the shuttle bus service excellent.All drivers were very helpful.
Would go back for a night, as it is good value for money for what you get.

  • Stayed: April 2014, travelled with family
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Thank xxMissAxox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 April 2014

Hotel is conveniently located for the airport and the shuttle is very efficient, running every 30 mins. There is also a regular public bus service from a stop approximately 100m from the hotel which runs into the city centre. Whilst it is relatively inexpensive, the buses only take coins and do not give change. Ensure you have the correct money before you leave the hotel. As we were there for three days we bought an all-inclusive pass at the airport which covered public buses and the open top buses.

The hotel itself is very clean, comfortable and well appointed. Despite being close to the airport, there is no aircraft noise in the rooms. We found the hotel very quiet.

Breakfast was typical Holiday Inn Express. For the inclusive price it was more than acceptable and staff kept the buffet well stocked. The bar has a basic range of beers and spirits. However, as the Holiday Inn Express is adjacent to its sister hotel, the Crowne Plaza, we had full access to the restaurants and extensive bar. We had a very good bar meal there. It is possible to charge back to the Holiday Inn Express.

We found the staff in both hotels friendly and helpful. Reception at the Holiday Inn Express provided useful information on restaurants outside the hotel and on possible activities and places to visit. We particularly enjoyed the visit to Howth.

Stayed: February 2014, travelled with friends
2  Thank Eang4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 April 2014

A very pleasant hotel with a great free breakfast great room with a walk in shower as asked for.
Free shuttle to and from the airport keeps the cost down in keeping with out mean streak.
We always like tea making facilities and they were in the rooms here.
.

  • Stayed: April 2014, travelled as a couple
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1  Thank RonaldJames
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 April 2014

The staff is wonderful! The common areas are open and welcoming. The guest rooms are extremely clean if a bit clinical...my sister compared it to an office, and thought that if she was traveling on business and spent the entire day at the office, she'd hate to have to come to a room as such due to the decor. Personally, I thought it was fine...it did lack a bit of hominess to it, but it was very function-able. The car park is great because it's located adjacent to the hotel, and at a reasonable fee of 6 Euros per 24 hours. The breakfast was plentiful and hot, and they offered something for everyone.

Overall, great stay. (we used our HIE Rewards Points for the stay, so I couldn't compare it to the actual value for the money, but for the value of the points, we rate it as an Excellent)

Room Tip: This hotel is just minutes from the airport...no where near Dublin city. If you're looking to be close to the airport--this is the perfect place! However, if you want to be closer to the heart of the city, you'll need to drive a good 20 minutes.
  • Stayed: April 2014, travelled with friends
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Thank Denise V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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