Let me start by saying that I truly appreciate the old world charm which I would have expected a country house hotel such as Cashel house to offer. Having stayed in many such establishments - including Gregan's castle, co. Clare and the park hotel,kenmare in the past, I decided to give Cashel house hotel a go. Bad decision. On arrival with my husband and nine month old we were met by a 'porter' who not only expected us to carry our own bags upstairs in addition to a small baby but also to return to our car for the buggy and baby paraphernalia when finished and to carry all that up to our room as well. As we had arrived late on a Friday evening from Galway I asked for a sandwich to tide me over til dinner time. A vigorous argument ensued with the manager who refused my request on the basis that afternoon tea had ended 15 mins ago and told me that I could wait for dinner. Our room was dated, musty and dare I say dirty. Bed linen and furnishings were well worn and tired looking. Breakfast the next day was a mealy-mouthed effort. My husband got one sausage on his plate, the fruit most certainly was not 'fresh' as advertised and portions were generally meagre. The atmosphere was not particularly warm and welcoming and I most certainly will not be back. If you want to experience 5 star service, food and accommodation I suggest you look further. Cashel house needs to seriously up its game if it is to survive into the future.
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- Also Known As:
- Cashel House Hotel County Galway, Ireland