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“Needs some TLC”

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Quality Inn Lebanon
Ranked #10 of 13 Hotels in Lebanon
Reviewed 20 March 2013

  • Stayed: March 2013, travelled with family
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Review collected in partnership with Easytobook.com
Thank Clay J
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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70 - 76 of 98 reviews

Reviewed 28 February 2013

Informed Choice reservations & hotel I had service dog. After 3 nights, the manager "Paul" demanded proof of disability & proof dog was service dog. Upon advising such demands violated Federal Law, manager became hostile saying he had right to demand proof & he was charging a $25 pet fee! Called Choice 800 to report. Manager still charged $25, but changed it to late checkout, which was not the case. Choice states they cannot compensate the fee, but did inform hotel of their violating ADA Law

  • Stayed: February 2013, travelled on business
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Thank Stephanie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 August 2012

Older hotel with small rooms but updated, comfortable and clean. Great staff at front desk. Quiet room in back of hotel. Would recommend and stay again. Left before breakfast so can't rate. Price was very reasonable.

Room Tip: Ask for room away from road noise
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  • Stayed: August 2012, travelled as a couple
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Thank Don H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 July 2012

Very disappointed in this Quality Inn. Room had a musty smell and was hot when we arrived, Sheets were torn and had been mended by hand, wallpaper was falling off the wal, dark out curtain was stainned and was grossed. Front desk were very welcoming. Poor was acceptable but towels were not available pool side. Honestly, if we hadn't pre-paid for this room I would have checked out.

  • Stayed: July 2012, travelled with family
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Thank rick215
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2012

OK, this ain't the Taj Mahal, but it was a clean, decentplace to stay. It was a Holiday Inn that was remodeled - it's nicer now, and everything was clean and neat. We'd stay again if Lebanon was convenient, but wouldn't go out of our way to stay there otherwise.

  • Stayed: July 2012, travelled with family
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Thank Dad-To-Four
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 July 2012

When traveling and not knowing ahead of time where to stop, it is wonderful when you find a place like this. The receptionist was so pleasant, the room excellent, the breakfast delicious. Not enough nice things can be said about this place.

  • Stayed: June 2012, travelled with family
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Thank taj45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 May 2012

We left SC around 3:00 p.m. and were traveling to Illinois and stopped here for the night. Used coupon from the books at rest stops so the rate was decent. We got a king size bed but it was on the 2nd floor...no elevator. The room was clean, bed was very comfortable, nice shower although the towels needed to be inspected and replaced, had a nice tv, small microwave and fridge. There was an ice machine on the 2nd floor so we didn't have to go downstairs. The smoke detector was missing its battery, didn't know if someone ripped it off or if they were in the middle of replacing it and forgot since the little door was open showing no battery. Breakfast was pretty good: the usual waffles, cereal, bagels, juice, coffee, tea, milk, etc. Would stay here again with the coupon.

  • Stayed: May 2012, travelled as a couple
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2  Thank zinger430
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quality Inn Lebanon

Address: 641 S Cumberland St, Lebanon, TN 37087-4107
Phone Number:
Region: United States > Tennessee > Lebanon
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 13 Hotels in Lebanon
Price Range: £63 - £85 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Lebanon 2.5*
Number of rooms: 58
Reservation Options:
TripAdvisor is proud to partner with Choice Hotels, Hotels.com, Booking.com, Travel Republic (UK), TripOnline SA, Expedia, Ebookers, Evoline ltd, Cancelon, 5viajes2012 S.L. and HotelQuickly so you can book your Quality Inn Lebanon reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Lebanon Quality Inn

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