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“check in was very quick and room was nice. My only...”
Review of Ramada Lebanon

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Ramada Lebanon
Ranked #9 of 13 Hotels in Lebanon
Reviewed 1 October 2013

  • Stayed: September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
Thank Heather C
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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216 - 222 of 290 reviews

Reviewed 14 September 2013

The rooms are dirty - ie: carpet, baseboards, even the ironing board and hair dryer were dirty. The comforters had holes burned in them and the room smelled of smoke even though this was a nonsmoking room. I would rather pay more and have a cleaner room.

  • Stayed: September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
Thank Vicki A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 September 2013

  • Stayed: August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
Thank Richard D
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Dennis P, General Manager at Ramada Lebanon, responded to this reviewResponded 3 September 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 29 August 2013

We arrived on a Thursday afternoon and went to the opening of a local art show then had dinner at a local restaurant. We returned to the hotel and had a good first night. We hung the Do Not Disturb sign on the door because Friday, we planned to stay in the room until 9:30 or so. As we were leaving, we noticed a cloth bag outside our door. I took the bag to the housekeeper that was cleaning the room next door. I explained that we were next door and we found the bag outside our room. She said it was not her's so I told her I would drop it at the front desk. We returned Friday evening to find the room had not been serviced. I went to the front desk and was told the reason it was not serviced was because the DND sign was on the door and we were given fresh towel but told that housekeeping was gone for the day. Apparently, they only check once and if the DND sign is out, they do not return. That night we again placed the DND sign on the door. On Saturday morning at 9:15 housekeeping knocked on the door to see if we wanted service, completely ignoring the DND sign. We told housekeeping to come back in 30 minutes. As we were leaving, we stopped by the front desk to request service to make sure they returned. We were told it was our fault for the room not being cleaned because we put the DND sign out. So it's our fault your staff does not recheck missed rooms? Especially when we were out of the room by 9:30 AM. Saturday evening when we returned the room had been serviced. We felt that because we complained the first morning, housekeeping ignored our DND sign and disturbed us anyway. On a side note, my wife walked around the room in white socks. Bad mistake! The carpet was so dirty it turned the bottom of her socks black the very first night.

Room Tip: Can not recommend this hotel
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  • Stayed: August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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1  Thank Jim D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dennis P, General Manager at Ramada Lebanon, responded to this reviewResponded 3 September 2013

Thank you for telling about your stay with us. We appreciate all of your comments about the hotel. We hope that you will stay with us again in the future.

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Reviewed 29 July 2013

  • Stayed: July 2013, travelled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
Thank Justin D
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Dennis P, General Manager at Ramada Lebanon, responded to this reviewResponded 4 August 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 28 July 2013

  • Stayed: July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
Thank Kenneth P
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Dennis P, General Manager at Ramada Lebanon, responded to this reviewResponded 4 August 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 25 July 2013

  • Stayed: July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
Thank Ginger J
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Dennis P, General Manager at Ramada Lebanon, responded to this reviewResponded 4 August 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Ramada Lebanon

Address: 704 S Cumberland St, Lebanon, TN 37087-4438 (Formerly Hampton Inn)
Phone Number:
Region: United States > Tennessee > Lebanon
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 13 Hotels in Lebanon
Price Range: £59 - £73 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Ramada Lebanon 2.5*
Number of rooms: 87
Official Description (provided by the hotel):
2 Meeting Rooms Available 40 Inch LED HD TV With HBO In All Rooms Alarm Clock, Coffee Maker, Hairdryer, Iron, And Ironing Board In All Rooms Business Center Complimentary Continental Breakfast Complimentary Cribs Free High Speed Wireless And Hardwired Internet Fitness Room Handicap Accommodations Available Microwave And Refrigerator Available In Some Rooms Non-Smoking Rooms And Suites Available Outdoor Pool Pet Friendly - No Fee Rollaways Available Sofa Bed Available In Some Rooms Suites Available Whirlpool Available In Some Room. ... more   less 
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Also Known As:
Ramada Inn And Suites Lebanon
Ramada Inn & Suites Lebanon Hotel Lebanon
Hampton Inn Lebanon
Lebanon Hampton Inn

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