I called and booked in advance a room for myself, husband, teenage son & daughter was told that they would book a four bedded dorm and I gave my credit card to confirm the booking. Prior to arriving I called to confirm all was in order and the gentleman I spoke to told me that I had only booked a 3 bed, I explained that I had confirmed my reservation with a credit card on the day that I had booked this and his reply was 'that makes no difference as the beds were not availble now' he was rude and indifferent. We were attending a family wedding so we had no choice but to take the 3 bedded room and book my daughter into one of the female dorms. I found the hostel to be dirty and very unclean, the fidges was dirty and the bedding was stained. Thankfully we had sleeping bags so we did not need to use the bed linen. The smell in the room was vile. Bathrooms, and in particular the showers were a disgrace. We had only booked for the one night as we had a house booked for the rest of our stay, so again we advoided having to use the showers which I heard from other members were cold. Other members of the wedding party had stayed there also, who felt that the hostel was very unclean. There is no excuse for accomadation to be that unclean.