Having prebooked treatments well in advance we where told (after a 2hour drive down specifically to use spa) upon our arrival that one treatment we had looked forward to trying could not be carried out due to maintenance - A simple phonecall explaining this could have allowed us to rearrange our appointment to a more suitable time... As we had pre payed we where offered to choose a different treatment as a replacement however the treatments carried out where quite limited in my opinion. We left feeling like our business was simply not wanted due to little things like mistaking my name, towels not being changed and not asking the client if pressure,heat, ect during treatments where ok. To be fair i dont blame the beautician working in the spa (as more staff should have been working in the first place to allow for even work distribution) but the spa itself as a business is questionable. I would not recommend this spa however hotel staff where polite and helpful when encountered.
- Official Description (provided by the hotel):
- Designed to reflect style, planned with meticulous care to deliver service excellence, The Portlaoise Heritage Hotel has earned itself the reputation of being the most sought after hotel in Ireland. Nestled in the heart of Portlaoise Town, this sophisticated urban setting is perfect for business or pleasure. Its striking entrance creates an impressive sense of space and classic modern elegance. Our 110 deluxe bedrooms, incorporating executive rooms & suites offer splendour of classic design with modern elegance and includes the latest in wireless internet technology complimentary. You will be spoiled for choice with our unique choice of Restaurants and Bars. Our White Flag Award Winning Health & Leisure Club also features Radiance Day Spa. ... more less
- Reservation Options:
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- Also Known As:
- Heritage Hotel Portlaoise