I was travelling with business partners and we chose the hotel for it's central location.
I can't speak for the town, but the hotel is a little jewel and should not be missed if looking for a base in central Ireland.
The decor and rooms are excellent and bat well above their official rating. We ate in the Italian Bistro and the food was excellent and value for money, but the staff were just brilliant and made sure we had an enjoyable night, even if we did get a little noisy at one point.
Retiring to the bar, we again had excellent service and wanted for nothing, but the jewel in the crown was to be found at reception. I have travelled a bit over the years and I have met some really good front-of-house managers, but here I met the best. I'll even name her - "Mary" - as she is without doubt the best hotel receptionist I have ever come across. We we're meeting customers at the hotel, trying to arrange some golf and then we find that our ferry had been cancelled and needed to cancel our last night and re-locate to Dublin. Everything I asked for help with was taken on board by Mary, who then sent me away to "get on with what I needed to do" whilst she sorted it….and she did, everything, including arranging a great deal for us in Dublin, confirming bookings and table reservations and then calling me to confirm all was done.
If there is a 'Receptionist of the Year' award then I want enter this lady; she'll win hands down!
- Official Description (provided by the hotel):
- Designed to reflect style, planned with meticulous care to deliver service excellence, The Portlaoise Heritage Hotel has earned itself the reputation of being the most sought after hotel in Ireland. Nestled in the heart of Portlaoise Town, this sophisticated urban setting is perfect for business or pleasure. Its striking entrance creates an impressive sense of space and classic modern elegance. Our 110 deluxe bedrooms, incorporating executive rooms & suites offer splendour of classic design with modern elegance and includes the latest in wireless internet technology complimentary. You will be spoiled for choice with our unique choice of Restaurants and Bars. Our White Flag Award Winning Health & Leisure Club also features Radiance Day Spa. ... more less
- Reservation Options:
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- Also Known As:
- Heritage Hotel Portlaoise