We stayed in this Hotel for a concert over the Christmas period, and it was the worst stay I have ever had in a Hotel - it should not be rated as a 4 star hotel. When we arrived the girl at the desk gave us our key whilst she was talking away on the phone, gave us no information on the hotel or even directions to our room. We then found our room, we had booked a suite as it was Christmas, when we walked in we may as well have walked into a Freezer, the room was very shabby and not in any way like advertised on their website, I could not even take my coat off, the bed had fallen down on one side. I rang reception to say that the heating was not on and she said she would see to it, we waited two hours and still had no heat so I rang again, to be told they had a problem with their heating, so I asked to be moved to another room, thinking if we were in maybe a smaller room it would feel warmer, so we were moved to a standard room, which was very basic, however still no heat, I rang down again and they said they were still trying to fix the heating, I asked to speak to the Manager, he said he would try to sort something out, so while we were waiting we ordered room service as we needed to get ready to go out to the concert, this arrived at the same time as the Manager, he brought along a plug in electric heater, he plugged it in and sparks everywhere! I don't think even Basil Fawlty could compete with him!
Our Food was cold by the time we could eat it, the Manager then came back with another heater which worked.
I have to say it ruined our night.
- Official Description (provided by the hotel):
- Designed to reflect style, planned with meticulous care to deliver service excellence, The Midlands Park Hotel has earned itself the reputation of being the most sought after hotel in Ireland. Nestled in the heart of Portlaoise Town, this sophisticated urban setting is perfect for business or pleasure. Its striking entrance creates an impressive sense of space and classic modern elegance. Our 115 deluxe bedrooms, incorporating executive rooms & suites offer the splendour of classic design with modern elegance and includes the latest in wireless internet technology complimentary. You will be spoiled for choice with our unique choice of Restaurants and Bars. Our White Flag Award Winning Health & Leisure Club is also available for all our guests. ... more less
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- Also Known As:
- Heritage Hotel Portlaoise