I stayed here for two nights as part of a wedding party. The weekend was also busy in the hotel with the preliiminary round of the rose of Tralee festival. Firstly, without actually checking how to get to it I was able to find the hotel with the excellent signs throughout Portlaoise. There was secure and free parking beside the hotel. Check in was painless although I did ask did I need to book and pay for breakfast which I was told 'No that's taken care of'. The room was big, clean and had everything you would need for a short stay. Only thing that didn't work was the room safe. The maintenance guy came up and couldn't fix it...I assured him it didn't matter anyway.
I went for breakfast and after been told it was 'taken care' of I was quite surprised when I was told I was down for room only. This annoyed me as I didn't mind paying extra for breakfast. The breakfast was open buffet but I was never served coffee. I was actually finished eating and had to go up and ask where I could get coffee before someone actually came down..this also happened on the second day.
All in all a pleasant stay and I would stay here again. My only complaint was sometimes the staff at reception seemed very cold. Not rude but not friendly. Staff at the bar/cafe and service/maintenance staff were very friendly(actually the most friendly I've ever encountered) so it was unusual that there was this lack of warmt at reception...which kinda sets the tone of your stay as it's this first impression that lasts to most guests.
Bar staff were excellent and very friendly.
- Official Description (provided by the hotel):
- Designed to reflect style, planned with meticulous care to deliver service excellence, The Portlaoise Heritage Hotel has earned itself the reputation of being the most sought after hotel in Ireland. Nestled in the heart of Portlaoise Town, this sophisticated urban setting is perfect for business or pleasure. Its striking entrance creates an impressive sense of space and classic modern elegance. Our 110 deluxe bedrooms, incorporating executive rooms & suites offer splendour of classic design with modern elegance and includes the latest in wireless internet technology complimentary. You will be spoiled for choice with our unique choice of Restaurants and Bars. Our White Flag Award Winning Health & Leisure Club also features Radiance Day Spa. ... more less
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- Also Known As:
- Heritage Hotel Portlaoise