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“Very pleasant stay”

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The Killeshin Hotel
Ranked #1 of 4 Hotels in Portlaoise
New Ross, Ireland
Level Contributor
42 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Very pleasant stay”
Reviewed 11 October 2012

I spent two full days on a work-related course in the function room. We stayed one night, and had breakfast lunch and dinner at the hotel. There were 70 people in total in our group and all agreed that the hotel was impressive. The room was spotless and it looked newly renovated from start to finish. It was bright and airy and spacious. There was a TV and all the usual conveniences in the room.
Breakfast was buffet style and everything was freshly cooked and nicely presented. There was a nice selection and there was plenty of everything. Tea and coffee were fresh and came promptly with fresh toast.
Lunch on both days consisted of a main course - we had a choice of two. I had chicken served with a mushroom sauce on the first day and beef on the second day served with a lovely tasty gravy. They were hot and tasty both days and the waiting staff were very efficient.
Dinner was delicious and the waiter was pleasant and efficient. He responded quickly and with a smile to requests for other items. We were never left waiting and enjoyed the meal very much.
I'd have no hesitation to recommend this hotel for a business stay or a nice short break.

Room Tip: I had room 221 and it overlooked the main Dublin road which was fairly busy and a bit noisy.
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  • Stayed October 2012, travelled on business
    • Value
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Helpful?
2 Thank Stibars
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JohnFlannery, General Manager at The Killeshin Hotel, responded to this review, 15 October 2012
Thank your for your in depth review, we were thrilled to hear that we had performed so well on this occasion. We look forward to welcoming you back in the future.

Regards,

John Flannery
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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664 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (100)
Date | Rating
  • English first
  • French first
  • Italian first
  • Russian first
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  • Any
English first
Newry
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 11 September 2012

We travelled here as a family to have a 3 day break before the kids went back to School. The Hotel was lovely, nice spacious bedrooms with all the mod cons. We had our dinner in the Restaurant on the 1st night and it was excellent really good service and food was of a very high quality. Kids really enjoyed the swimming pool as for most of the mornings we were there we were the only ones in it. We travelled around Laois and saw the Rock of Dumamase, Emo Court (Fantastic Tour around an amazing house), a wee trip to Kinnitty Castle and then Birr to meet with old friends. Would definately go back to this hotel.

  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
3 Thank CruisingalongNewry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JohnFlannery, General Manager at The Killeshin Hotel, responded to this review, 17 September 2012
Thank you for your comments, we hope you will be back to us again in the future.

Yours sincerely,

John Flannery
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cork
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 6 September 2012

We stayed one night in this spotlessly clean hotel, as a fellow hotelier I notice everything so busmans holiday for me - the lift from underground carpark goes straight into lobby and onto bedroom floor and reception desk in lobby is directly opposite lift, which is very easy. The lobby is decorated tastefully.
I didn't think much of the general area I was driving into, but in fairness not much one can do about that and that wasn't important for us.
The bar architecture is very striking if you like modern glass and wood - stood out and yet blended in. I liked it - outside terrace is lovely on sunny day.
The reception staff were very friendly and briefed us on the facilities.
The room was very bland and boring decor - nothing at all special - very corporate.
The bedroom was way too hot and we had a very bad nights sleep - couldn't find aircon and the window didn't open wide, common in corporate hotels & new builds.
The TV very small and far from the bed.
The double bed was not that big - I had requested a big bed as we are big/tall people.
Our room looked out over the carpark and main busy road which was kind of noisy all night.
Tea & Coffee & Bourbon cream biscuits in the room - biscuits nice touch.
Swimming pool lovely especially with the sun beaming over the Jacuzzi.
Steam room & Sauna lovely.
We practically had the pool to ourselves - so very happy with that.
Leisure staff lovely - towels provided free of charge. Changing rooms nice - hot powerful showers & free hairdryers.
We then ate in the bar - food was good - waiter was distracted and looked like he didn't really care - no eye contact at all - impersonal - the till broke down so took ages to get our bill which was incorrect - a party/group very dressed up turned up and their booking didn't not obviously filtrate through to the 2 bar staff, it all looked very awkward. I think staff have to learn not to say "If I'd known you were coming I would have>>>>>>>>>>>>>" blaming it on one of their team - looked & sounded unprofessional. This group were placed in the closed restaurant/breakfast room (which looked very lacking in atmosphere) - we felt sorry for them.
Service was good as was food but lacked the personal touch or banter, us Irish are good at.
Overall nice hotel but missing a personal touch of the staff??
Room only rate was a good deal. We picked this hotel as around halfway Cork - Dublin.

Room Tip: Room 121 overlooks carpark & busy road.
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  • Stayed September 2012, travelled as a couple
    • Value
    • Location
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Helpful?
2 Thank aoibhinnmcgee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kidderminster, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 September 2012

Having recently stayed at the Killeshin again as a famiiy unit, we found nothing to fault. The room and service were excellent. The staff were friendly and helpful at Reception. The food was excellent in its quality,quantity and presentation and dining staff served us in a pleasnt and professional manner. Nothing was too much trouble for them, The bar is comfortable with a convivial atmosphere and despite its popularity the staff were friendly and obliging. One particular gentleman staff member worked tirelessly till all customers finally left remaining friendly and cheerful throughout.

The excellent reputation and efficiency of this hotel is a reflection of the suberb on site management structure. Both the Manager and his deputy should be commended for providing such a high quality service.

There is a frienly and relaxed atmosphere at the Killeshin which is suitable for all.

We look forward to visiting it again and would thoroughly recommend it to anyone.

  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Kenneth H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JohnFlannery, General Manager at The Killeshin Hotel, responded to this review, 3 September 2012
Thank you for your kind comments, we appreciate our customers taking the time to write a review for us on Tripadvisor. We are delighted you enjoyed your visit with us and we hope you will be back in the future.

Yours sincerely,

John Flannery
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 24 August 2012

Very much booked this hotel at the last minute as there was a deal available of €99 for Dinner Bed and Breakfast but we were very impressed. The staff at reception were very pleasant when checking in. The bedroom was large and spacious. We went down to the bar for a sandwich as we arrived around 3pm and the sandwich and the fries were both outstanding. We used the gym facilities, pool and sauna and whilst these were not outstanding it was all clean and perfectly acceptable. We had dinner in the restaurant in the evening and the food was excellent. The baked slamon and the roasted vegetables were both done to perfection. The waiting staff were both attentive and helpful. The breakfast the next morning was fine too but we were waiting a few minutes as the restaurant was very busy. Overall, a nice hotel and worth considering if staying in the area.

  • Stayed August 2012, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
2 Thank lucozdekid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JohnFlannery, General Manager at The Killeshin Hotel, responded to this review, 28 August 2012
Thank you for your comments, myself and the team here at the Killeshin are delighted to get such genuine outstanding feedback. We hope you will come back to us when you are next in the area.

Yours sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
louth
Level Contributor
49 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 21 August 2012

Comfortable, nice decor, lovely staff, good choice of food. I was there for a conference, I can't fault it! It would be excellent for a short break too. I had breakfast in my room and it was delivered on time and was perfect.

  • Stayed August 2012
    • Value
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    • Rooms
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Helpful?
1 Thank kj041
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JohnFlannery, General Manager at The Killeshin Hotel, responded to this review, 28 August 2012
Thank you for your comments, we really appreciate that you took the time to comment on your stay with us. It means a great deal to all the team here at the Killeshin that our customers feel looked after. We hope you will come back to us again in the future.

Your sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
34 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 20 August 2012

stayed here for 2 nites on a B&B and dinner deal for €99 per person which was excellent value for money! We ate in the bar on the Friday evening which had excellent food and in the restaurant on the Saturday night which was included in the rate, 3 really good courses and large portions! wine was reasonably priced too!
rooms were large and clean, the only very minor complaint was the TV was quite small and was situated a bit away from the bed so watching TV in bed(which I love!) wasn't the best but was ok
slight noise from the busy road if you room faces that direction but it wasn't too bad
leisure facilites of gym, pool, sauna and steam room were included for hotel guests and we enjoyed using these, I would defo stay here again

Room Tip: rooms that face the main road may be noisy
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  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank scottymain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JohnFlannery, General Manager at The Killeshin Hotel, responded to this review, 21 August 2012
Thank you for your comments and we are delighted to receive any feedback from our customers which will help us improve the property going forward. Thank you for taking the time to write this review.

Yours sincerely,

John Flannery
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Killeshin Hotel

Property: The Killeshin Hotel
Address: Dublin Road, Portlaoise, Ireland
Region: Ireland > Province of Leinster > County Laois > Portlaoise
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Portlaoise
Price Range (Based on Average Rates): £
Hotel Class:4 star — The Killeshin Hotel 4*
Number of rooms: 87
Official Description (provided by the hotel):
The Four Star Killeshin Hotel is a contemporary hotel with roots in the past. We have 87 well appointed bedrooms with a crisp contemporary decor. Superb bar food is served daily from 12.30pm in our Cedar Bar and breakfast is served daily in the Cedar Bistro. Offering full leisure facilities, complimentary secure underground car parking and wifi. The Killeshin Hotel - Where award winning service matters ... more   less 
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Also Known As:
Killeshin Hotel Portlaoise

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