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“A place to stay if only want to shower and get a couple hours rest”

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The Killeshin Hotel
Ranked #2 of 4 Hotels in Portlaoise
Reviewed 22 December 2010

On arrival, staff very friendly.
Room very musty, bedspread stained, went to open window to clear the must, net curtains torn.
Went to iron top, water flowed out staining, tried to dry it by window.
Traffic almost constant till 4am, hotel on main route, windows not glazed sufficiiently to dull the noise.
Kettle leaked when water put in, asked for A Cup of coffee, front desk said kettle would be replaced, rang again, after 20 minutes, nobody contacted me.
Wrote to Failte ireland, said they would pass on and i would have reply from the relevant dept and hotel - neither did. Wrote to minister of Tourism, had to write again.
And guess what, they said Killeshin Hotel lived up to a 4 Star Hotel - good luck with your stay people

  • Stayed: August 2010, travelled solo
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1  Thank countybar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JohnFlannery, Manager at The Killeshin Hotel, responded to this reviewResponded 11 January 2011

Thank you for your comments once again. We have replied to your previous 2 communications and have addressed all relevant issues.

Thank you for your time.

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651 - 657 of 711 reviews

Reviewed 16 November 2010

We stayed here for one night and found the staff all very nice and friendly. The rooms were lovely and spacious and the breakfast was great too. The bar staff were excellent and residents bar was great craic.

  • Stayed: November 2010, travelled with family
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Thank eilder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JohnFlannery, Manager at The Killeshin Hotel, responded to this reviewResponded 11 January 2011

Thank you for taking the time to write a review on the hotel. We are delighted you enjoyed your stay and that our staff lived up to their award winning service.

Thank you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 September 2010

I was brought here as a surprise for my birthday. The reservation staff went all out and gave us an amazing large room that was away from the front of the hotel and in a quiet part of it. We unfortunately arrived during the awful snow we had in January and that meant we couldn't really go outside much and as the snow was so bad, the television reception wasn't that great either!
We did spend alot of time in the leisure centre which was lovely. The food was gorgeous as we ate in the restaurant one night and in the bar for the rest and I loved the layout of the bar. The staff were really helpful and friendly.

  • Stayed: January 2010, travelled as a couple
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Thank damhsai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 September 2010

Stayed here last Friday night. Lovely double room, nice and big, and nice bathroom, very modern. My problem with this hotel was the bar service. We wer attending a wedding ther and after the meal we all went to the bar. Firstly they had only 1 brandy glass, the rest was served in tumblers, then they ran out of brandy, then ran out of ginger ale. We asked out young bar man if he could get some more, surely he could run out and buy
some, said he would have to ask the manager which we suggested he do. As far as we know he didnt do either and one of our party that can only drink brandy, cannot drink any other alcholic drink had to just have soft drinks for the remainder of the evening. Later in the evening we noticed a brandy bootle appeared behind the downstairs bar, we just happend to see it, no one had the courtesy to tell us. When we asked for a brandy then, they still they did not have any brandy glasses (the one had disappeared). I would have not problem staying here again but would not eat or drink in the hotel, the staff have a 'couldn't care less' attitude.

  • Stayed: September 2010, travelled as a couple
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Thank TravellingAnnie007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 September 2010

my husband and i went away on a romantic weekend. i asked the receptionist for a quiet part of the hotel she was very accomadating to us and gave us the back of the hotel. everything about the hotel has a very high stanard. staff accomadation food wonderful. the only thing that lets this hotel down is the leisure centre. it is a shame because its such a great hotel. we tryed out the leisure centre and the water was so cold no body was getting in. we just used the sauna and steam room even the jacuzzi was cold. the dressing rooms were grubby the legs on the benches in the dressing room had rust all over them. there was only one staff member at the desk. if the leisure centre was upgraded id say you could class this hotel as five star. i did inform the girl behind the desk when we departed she said she would get the staff to check the temp. of the pool. i would def. reccomend this hotel.

  • Stayed: September 2010, travelled as a couple
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Thank DublinJdublin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JohnFlannery, Manager at The Killeshin Hotel, responded to this reviewResponded 11 January 2011

Thank you for takin the time to write a reiew on your stay with us at the Killeshin. We will take all of your comments on board and take the appropriate action.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 September 2010

Stayed for two nights. Staff not very friendly.
The room was freezing called reception they said the heat in the hotel was not on took about a hour before it came on. Had to call the 2nd night for the heat again. It was a very cold weekend and raining I reckon they were trying to reduce costs by keeping it off as long as possible. Went to the pool which was also freezing cold and very dirty. The staff were walking around the pool area with muddy runners and there was some kind of scum floating on the top of the water.
The curtains in the bedroom look like they have never been washed and they were ripped.
I can't understand how the hotel has 4 stars. Never again

  • Stayed: September 2010
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3  Thank Duchess1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 September 2010

I would highly recommend the Killeshin Hotel to anyone. It is a warm friendly hotel and the receptionist was exceptional at her job. She accomodated us as we had a terrible experience with the Heritage Hotel whereby they gave our room to other people! She was very helpful indeed and always greeted us with a smile and a hello! The hotel was very clean and the food was excellent and plenty of it!

  • Stayed: September 2010, travelled with friends
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Thank Well_Travelled93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Killeshin Hotel

Address: Dublin Road, Portlaoise, Ireland
Region: Ireland > Province of Leinster > County Laois > Portlaoise
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Portlaoise
Price Range: £55 - £127 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Killeshin Hotel 4*
Number of rooms: 87
Official Description (provided by the hotel):
The Four Star Killeshin Hotel is a contemporary hotel with roots in the past. We have 87 well appointed bedrooms with a crisp contemporary decor. Superb bar food is served daily from 12.30pm in our Cedar Bar and breakfast is served daily in the Cedar Bistro. Offering full leisure facilities, complimentary secure underground car parking and wifi. The Killeshin Hotel - Where award winning service matters ... more   less 
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Also Known As:
Killeshin Hotel Portlaoise

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