We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Awful Experience”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
Pier Head Hotel, Spa & Leisure Centre
Ranked #2 of 3 Mullaghmore B&B and Inns
Reviewed 30 June 2014

The level of service in the restaurant of this establishment was disgraceful. No one showed us to a seat, the bar man simply ignored us when we wanted to order a drink, the table and glasses were dirty and not one of the many waiting staff present came near us to take our order. After waiting 40 minutes for the food that never came we decided to leave. The restaurant was not busy at the time and there were so many waiting staff on that they were tripping over one another! I will certainly not be back in this establishment. I would not recommend this place to anyone.

  • Stayed: May 2014, travelled with friends
    • Value
    • Cleanliness
    • Service
1  Thank GC6713
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelmanagement171, Receptionist at Pier Head Hotel, Spa & Leisure Centre, responded to this reviewResponded 6 July 2014

Dear GC6713

On behalf of our team I wish to offer our sincere apologies for not having delivered on all our excellent customer service standards during your last visit. Additional staff training has since been implemented to ensure that we continue to provide a consistent first class service even throughout very busy periods.

Should you decide to renew your faith in the Pier Head Hotel and come back and stay with us I am confident that you will not be disappointed.

Thank you for choosing the Pier Head Hotel and we look forward to welcoming you back in the near future.

With Kindest Regards

The Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (495)
Traveller rating
Traveller type
Time of year
Language

223 - 229 of 495 reviews

Reviewed 27 June 2014

Top marks for great staff, very attentive at breakfast, young staff but well capable and pleasant. Breakfast delicious fab brown bread, a lovely 1st floor view charming room, double and single beds, got get deal on pigs back used mid week as I hadn't used it in April and May where I could have gone weekend.

Swimming pool all to yourself for 2 hours, nice lady there too.

I will be back and would highly recommend

  • Stayed: June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank florawest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 June 2014

Just back from a week-end stay at The Pier Head Hotel. The most friendly and helpful staff I have ever experienced. Top marks to the staff I can't go into every detail but one of the dining room staff asked, if every thing was ok. We replied yes, and she said if there is anything we needed she would do her best to get it for us. That says it all. Rooms comfy, clean and with a great view. A nice touch was this, there is a superb balcony / terrace off the restaurant which is right on the foreshore, but get this, it is non smoking. I enjoyed my breakfast coffee there without the worry of someone lighting up beside me.

Room Tip: Ask for sea or harbour view.
See more room tips
  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Joe B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 June 2014

For 69 Euro a night (double room) we felt it was worthwhile a try! Mullaghmore is a lovely, quiet, relaxing village with a great beach, two pubs (who offer restaurant food), one little shop and one restaurant. First we had a very small double room, clean and well kept (the double bed was really small) with seaview (nice) but we happened to be above the kitchen so the noise of the fridge (or generator, or air conditioning or whatever it was) kept us awake. When mentioned the next day we were offered immediately (great service!) a different room which was quieter and also more spacious. (still the same size bed) Breakfast was average and to get eggs proved to be a bit of a challenge (typical Irish breakfast, plus muesli and fruit on offer too but no cheese or ham or little cakes). Staff were friendly and accommodating however at times they seemed to be a bit overwhelmed (very young people working there). Food in the hotel restaurant was very nice and worthwhile the wait. Book in advance if you want to try "Eithne by the sea" as this is a very popular place and just walking in on a Saturday meant no tables available at all. So cannot comment on the food there. The night life of Mullaghmore seems to happen on Saturdays (compared to Friday where everything was closed at midnight) with Karaoke in one pub and live cover band in the other. But for such a small place that was already impressive. Not sure if I'd return but certainly a very enjoyable weekend and would recommend it to everyone who fancies a quiet, relaxing stay with beautiful scenery!

Room Tip: I wouldnt recommend 106! 119 was fine.
See more room tips
  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Miriam0302
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 June 2014

We've stayed in this hotel before but more recently have just called either for a drink or snack. We were back yesterday,which was a beautiful sunny day. Mullaghmore boasts a clean sandy beach to one side of the hotel and on the other side it is a walker's dream, as the view is wonderful, looking down on the sea.

The staff in the hotel were all warmly welcoming and vigilant. I'd no sooner entered the bar than I was

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Cleanliness
    • Service
Thank Fuchsia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 June 2014

just back from a short break in mulaghmore, stayed at this hotel. what a wonderful place to stay, staff were excellent very helpful, the receptionist was just fabulous. leisure area was very clean & well maintained. the bar was a bit uncomfortable very hard seating but the staff made it very welcome. food........... bar food was excellent fresh and very cheap, breakfast was a bit of ok , if 60 people were in the hotel they would have 60 slices of bacon and the wait for eggs was very long (no breakfast chef i guess). over all a lovely stay going back in sept this would be our 4th stay this year. robert browne retired chef.

Room Tip: 128 & room 130 best rooms mind all rooms are fine but these 2 are fab
See more room tips
  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank jimbobDerryCity
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 June 2014

We stayed for the weekend and had the most relaxing time. We ate in the restaurent which was beautiful and good value. Our room was overlooking the sea on the 2nd floor and the view was so magnificent..on Sat evening we were looking over the bay when two beautiful dolphins came in right beside the railing!! they played a few minutes and left but it was such an unexpected delight!! We will definately be back!!

Room Tip: Ask for a room with sea view!! Its so worth it
See more room tips
  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank carolinaIreland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Mullaghmore
13.5 mi away
The Glasshouse
The Glasshouse
#5 of 8 in Sligo
1,742 reviews
11.8 mi away
Bay View Hotel
Bay View Hotel
#2 of 2 in Killybegs
717 reviews
11.8 mi away
Radisson Blu Hotel & Spa, Sligo
Show Prices
Show Prices
Show Prices
12.8 mi away
Clayton Hotel Sligo
Clayton Hotel Sligo
#6 of 8 in Sligo
563 reviews
21.7 mi away
Lough Eske Castle, a Solis Hotel & Spa
0 mi away
The Beach Hotel
The Beach Hotel
#1 of 3 in Mullaghmore
264 reviews
Show Prices
Show Prices
Show Prices

Been to Pier Head Hotel, Spa & Leisure Centre? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Pier Head Hotel, Spa & Leisure Centre

Address: Mullaghmore, Ireland
Region: Ireland > Western Ireland > Province of Connacht > County Sligo > Mullaghmore
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 B&Bs / Inns in Mullaghmore
Price Range: £44 - £84 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Pier Head Hotel, Spa & Leisure Centre 3*
Number of rooms: 40
Official Description (provided by the hotel):
Modern 3 star hotel (all rooms en-suite with flat screen TVs) Leisure Centre, Beauty Salon, Hair Dressing, 2 bars, Restaurant and Function Room. We cater for: singles, couples, families, groups, corporate, wedding, tours and more. Live music every Saturday night in our Quay Bar. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com and Evoline ltd so you can book your Pier Head Hotel, Spa & Leisure Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pier Head Hotel, Spa And Leisure Centre
Pier Head Hotel, Spa & Leisure Centre Hotel Mullaghmore

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing