The house was filthy; with an infestation of flies, spiders and cobwebs all over the house. We got rid of the flies by using lots of fly killer spray. Uncovered pipes and windows displayed lots of mould. Dust, dirt and dead insects on doors and floors. Very old-fashioned decor throughout the house. Paint flaking on windows and skirting, rusty radiators and a hole in hall ceiling. Bedrooms and main bathroom had hammered glass in doors, allowing very limited privacy. No waste paper bins in bathrooms or bedroom. Toilets were filthy on our arrival. Washing machine ruined clothes (however, owner did send a new replacement). Washing machine flooded kitchen because outside drain had no grid and became blocked. This is the first house we rented in the past 15 years that had no dishwasher. We had to use a fruit bowl to wash dishes as there was neither a plastic basin or a plug for the sink. Cooker hob had one knob broken. We bought ice cream the first day, only to discover there was no ice box in the fridge. Ironically; the thermostat on the fridge didn't work and everything we put into it froze. This resulted in us dumping coleslaw, potato salad, and sliced meats on a daily basic. We left dishes and glasses on the worktops as they acquired a bad smell on being left in the cupboards. The so-called wi-fi was an O2 mobile dongle, which had no reception. The only internet we had was from our own mobile phones. The outside of the house displays lots of dirt, with mould on window sills, walls, and soffits. Garden overgrown with lots of weeds, Drive had lots of moss and well-established weeds. To conclude: the house is unfit for human habitation.