Our room was unfortunately not ready when we checked in (they say rooms are cleaned between 10am – 2pm and we arrived at 1pm) but we had specifically been booked in as part of a wedding party with a coach collecting us at 130pm. When we mentioned this, our room was made ready in 10 minutes, although they did forget towels. We can forgive them this, as they were obviously in a rush to prepare the room for us and some were brought up a few minutes later. There is plenty of parking at this hotel, which also has its own tennis court and a pool (we didn’t have time to use these though). The reception area is bright and modern, which is a contrast to the outside of the hotel, which does look a little like a nursing home...
We stayed in room 36, upstairs, which looks out to the car park, tennis court, pool and nearby fields. The room was satisfactory, but did not live up to the Beachcombers’ name, with no beach theme carried through as the decor is tired and standard. However, the breakfast room has pieces of driftwood as decoration and it would be nice if these little touches could be extended to the rooms. The bathroom was even more tired looking than the bedroom and the taps etc really let down the look of the room. The shower was also tiresome, with hardly any water pressure and a battle between hot and cold water, that is, when it wasn’t coming out of the scruffy looking bath taps. I understand renovation is in progress.
The only meal we experienced was breakfast which again, was standard, although they forgot to bring us the tea we ordered, which, considering the amount of staff on hand was a bit poor but we couldn’t be bothered to make a fuss. Also, check-out is supposed to be at 10am, which is also when breakfast ends – not quite sure how this works!
All in all, it was fine for one night, but I wouldn’t rebook for a longer stay. The hotel is described as “boutique” but this is not a word I would use to describe it until more improvements are made. That said, I did leave a piece of jewellery behind, which was returned to me when I popped back later after checking out, so at least the staff are honest!
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- Also Known As:
- Beachcombers Hotel Grouville
- Beachcombers Hotel Jersey/Grouville