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“Lovely Stay” 5 of 5 bubbles
Review of Hotel Cristina

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Hotel Cristina
Ranked #3 of 4 Hotels in St Aubin
Certificate of Excellence
Lancashire
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Lovely Stay”
5 of 5 bubbles Reviewed 21 June 2013

Stayed at the end of May. When we arrived we found that a wedding would be taking place. Had I known I would not have booked the hotel but as it happened it did not disrupt our stay, apart from having to eat in the bar instead of the restaurant which was fine as the views are just as amazing. We had booked the break as part of a half board package at a good price so I did not expect the room to be much more than it was - at the back of the hotel with a window facing a wall! We were able to walk comfortably into St Helier but did get the bus back. Dinner and breakfasts at the hotel were great and we were well looked after by the staff during a very busy weekend for them. Terrace areas had amazing views. Definitely would return but would consider paying more for a room and I would make sure that there was not a wedding on.

  • Stayed May 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank climmo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_CristinaJersey, Manager at Hotel Cristina, responded to this review, 23 June 2013
Dear Climmo,

Thank you for taking the time to post a review, it is always nice to read that our guests have enjoyed their holidays.

For any futrue guests looking to book a holiday at the Hotel Cristina, we sometimes have wedding receptions taking place on Saturdays, about once per month. We always try to inform our guests at the time of booking, in our pre arrival email and also on arrival. If we have a wedding reception taking place in our restaurant we ask our guests that aren't part of the wedding to dine in our bar area from the same menu with the same waiting team and even better views. If you have any concerns about wedding receptions taking place whilst you're staying with us, please don't hesitate to contact via email steven.hayes@dolanhotels.com

I look forward to welcoming you back to the Cristina in the near future.

Kind regards

Steve Hayes
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

501 reviews from our community

Traveller rating
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    3
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (193)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Ross-on-Wye, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 15 June 2013

We spent 4 nights at the Hotel Cristina, from the 3rd to the 7th of June. We booked a break with Condor Ferries having looked at the reviews on Trip advisor first. We took the car and had a fantastic time. We had a room with a sea view and balcony and it was worth the extra money. The hotel is beautifully situated with the most fantastic view of St Aubins bay. All the staff were great, in particular Steve and Chris, and Kristian in the bar. Steve particularly was very helpful and always charming. We stayed B&B as we like to find nice places to eat, so the only meal we had in the main dining room was breakfast which was great. Plenty of choice, the bacon well cooked (we don't like it wet and underdone!) also plenty of fresh fruit, cereals, continental whatever you wanted. We had lunch on several occasions on the Terrace outside the bar looking at the lovely view which was good and reasonably priced, we also had dinner on our last night in the bar, which was very good (we were not inspired by the table d'hote menu in the restaurant). All in all, a lovely relaxing break on a lovely island, we will come back! There are a number of very good restaurants on Jersey and fantastic seafood, we didn't eat meat the whole time we were there!

Room Tip: I would definitely recommend a sea view room with balcony, ours overlooked the pool and the sea (204...
See more room tips
  • Stayed June 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank KerneBridge1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_CristinaJersey, Manager at Hotel Cristina, responded to this review, 16 June 2013
Dear KerneBridge1,

Thank you so much for taking the time to post a review, I am delighted that you enjoyed your stay. I have passed your comments onto all team members but especially the three bar guys.

I look forward to welcoming you back to the Hotel Cristina in the near future.

Kind regards


Steve Hayes
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Georgetown, Malaysia
Level Contributor
45 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed 10 June 2013

The view from this hotel is fantastic. We were upgraded to a room with a view which was appreciated.
The rooms are quite small and like all the rooms in Europe it does not have air- conditioning so the room was very hot and because we were on the ground floor we couldn't open the sliding glass door at night. If you do get hot weather, it will be very uncomfortable.
There are no lifts and a few stairs to get to rooms so ask for help with your bags.

The staff have been very well trained and were wonderful.
We had dinner in the restaurant the first night and it was ok. We went to a local restaurant called Ad-lib which was really good.
If you are interested in history be sure to ask about the three self guided tours of the island. We found out about these at the Jersey Archive.

Room Tip: The rooms with views are lovely- this is the best thing about the hotel
See more room tips
  • Stayed June 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mandocc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_CristinaJersey, Manager at Hotel Cristina, responded to this review, 11 June 2013
Dear mandocc,

Thank you very much for taking the time to post a review, I'm so pleased that you enjoyed your stay. I look forward to welcoming you both back to the Cristina in the near future.

Kind regards

Steve Hayes
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jersey, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 5 June 2013

I am local and last week a group of us went there for lunch. The views were amazing, the ambience was lovely, the food tasted OK but the service really let the hotel down. We booked a table with a highchair, they were not prepared for us so had to move tables together and find a high chair (which had a broken strap). We ordered simple meals as we had to get back to work but after ordering the food arrived about an hour later almost in time for us to leave. If the service were to improve I would have given this a 4 star rating but unfortunately only 3 stars on this occasion.

  • Stayed May 2013, travelled with friends
    • 3 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Service
Helpful?
Thank F C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_CristinaJersey, Manager at Hotel Cristina, responded to this review, 6 June 2013
Dear F C

Thank you for taking the time to post a review and letting me know of the poor service you recieved last week. Please accept my sincere apologies and believe me when I say that it is far from the norm. We pride ourselves on great food and views with attentive, friendly and approachable team members. I would like more information on the day you visited so if you are willing I would appreciate it if you could email me on steven.hayes@dolanhotels.com or call me on 758024.

I would like the opportunity to welcome you back to the Hotel Cristina at some point in the future.

Kind regards

Steve Hayes
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kilmarnock, United Kingdom
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 13 May 2013

Visited the hotel as we were staying in another hotel belonging to the same group. Initially called in for morning coffee.
Service was excellent and the views from the terrace overlooking St Aubins Bay are spectacular. Were so impressed that we went back that evening for a meal, again served on the terrace. Again, we found the service excellent and the menu extensive. We would thoroughly recommend it!

  • Stayed May 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank canda_arm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_CristinaJersey, Manager at Hotel Cristina, responded to this review, 15 May 2013
Dear canda_arm,

Thank you so much for your review, I'm so pleased you enjoyed the Cristina. I look forward to welcoming you back in the near future. I agree with your comment about the spectacular view although my colleagues at the Golden Sands and Somerville Hotel would argue that they have the best view in Jersey. I'll let you decide.

Kind regards

Steve Hayes
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lincolnshire, UK
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 2 May 2013

Went on holiday with my partner. Room was excellent, staff were very friendly and helpful. Breakfast was more than substantial with plenty of choices. We ate the restaurant two nights food was very good with excellent service. Facilities clean, pool was immaculate. We would definitely stay again. The only downfall was the access from the road into the hotel drive, but didn't spoil our stay. Plenty of car parking.

  • Stayed April 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank BatesLincolnshire_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_CristinaJersey, Manager at Hotel Cristina, responded to this review, 4 May 2013
Dear BatesLincolnshire,

Thank you so much for taking the time to post a review, it is extremely important for us to receive feedback.

For any future guests reading this, as pointed out in this and many previous reviews, the turning into the Hotel is rather sharp and can be difficult to negotiate. We have created a map and directions which are on our website under the "contact us" tab. Please print this before coming to Jersey as they will direct you on a far safer and only slightly longer route. These directions are also on display at reception and printed copies are available for your use.

Many thanks once again for providing your feedback, I very much look forward to welcoming you back in the near future.

Kind regards

Steve Hayes
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shrewsbury, United Kingdom
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 28 April 2013

This is our favourite hotel as during one stay my husband proposed and we spent our honeymoon here. We have just returned from a 6 night stay and it did not disappoint. We had a balcony room withe the gorgeous views and it was spotless with comfy beds and plenty of storage. We stayed bed and breakfast only as we have friends on the island to visit in the evening but did eat in on the last night and the meal was very good. All the staff were very friendly and helpful and we shall definitely return perhaps twice next year.

  • Stayed April 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rosie943
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_CristinaJersey, Manager at Hotel Cristina, responded to this review, 29 April 2013
Dear Rosie943,

We are all so pleased that you enjoyed your stay and look forward to welcoming you back in the near future.

Kind regards

Steve Hayes
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Cristina

Property: Hotel Cristina
Address: Le Mont Felard, St Aubin, St Brelade JE3 1JA
Region: United Kingdom > Channel Islands > Jersey > St Brelade > St Aubin
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #3 of 4 Hotels in St Aubin
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Cristina 4*
Number of rooms: 61
Official Description (provided by the hotel):
Visitors to the Hotel Cristina never fail to comment on the fantastic views from the balconies and terraces. Overlooking the vista of St Aubin’s Bay, the south-facing hotel offers hours of sunshine to be enjoyed in the lush gardens and outdoor heated pool in the hotel’s private grounds. The bedrooms are stylishly furnished in a bright, modern style that is matched in the thriving brasserie-style Indigo Restaurant with a fresh, light menu that changes daily. ... more   less 
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Also Known As:
Cristina Hotel St Helier
Cristina Hotel Jersey
Hotel Cristina Jersey/St Aubin

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