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“Late Summer return visit”
Review of Golden Sands Hotel

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Golden Sands Hotel
Ranked #9 of 16 Hotels in St Brelade
Certificate of Excellence
Spalding,Lincs
Level Contributor
52 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“Late Summer return visit”
Reviewed 8 October 2012

We are surprised by a number of negative reviews of this hotel.We holiday extensively throughout Europe each year and have found this hotel on 2 recent visits excellent value for money.Our room at the rear on the 4th floor was spacious and would be classed as a mini suite in some hotels.We did not experience any noise from adjacent rooms.Service throughout the hotel was 1st class and the location is superb.
Our only minor complaint was that there was only a limited supply of fresh fruit at breakfast and my wife said the tomatao juice was not cold ! The selection of cooked foods at breakfast was substantial and was regularly replenished.
We would definitely return.

Room Tip: Select a room on the top 4th floor its quiet and obvioulsy no noise form guests above.Well possibly...
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  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank avebury27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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498 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (226)
Date | Rating
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English first
Essex, England
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 7 October 2012

For our 25th Wedding Anniversary, chose to stay in Jersey and studied Tripadvisor and other websites long and hard to find somewhere special that ticked our boxes and this place did, and we weren’t disappointed.

The staff were all so friendly from the moment we arrived.

We chose a Superior sea view room on the top floor and along with the view was fantastic.

For evening dinner on our special day, we had 3 courses in the Sands restaurant and enjoyed them all, and the chef even decorated our ice cream dessert plate with “Happy Anniversary” written in chocolate.

We did have a problem one evening due to a gale outside, but this was quickly dealt with and didn’t spoil our enjoyment.

In truth, this hotel should be much higher up the TA rankings than it is. If some have queried in other reviews, it is a 4 star at least, no question about that.

We drove round the Island and to be honest, the location, the room as far as we could see could not be beaten and we had chosen the best hotel on the Island and wouldn’t have wanted to stay anywhere else.

Thank you so much all at Golden Sands, and we will never forget our experience on our special occasion.

Will recommend this hotel to anyone we know going to Jersey, and I’m sure we’ll be back one day.

Room Tip: Choose a Superior Sea View Room
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  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Phil G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
G0ldenSandsJersey, General Manager at Golden Sands Hotel, responded to this review, 9 October 2012
Dear Phil

Thank you for taking the time to post your comments on tripadvisor.

We are so pleased that you enjoyed your Wedding Anniversary Celebration with us at the Golden Sands Hotel.

I will pass on your thanks to all the staff and we hope to have the pleasure of welcoming you and your wife back to the hotel sometime in the not too distant future.
Kind regards
Avril
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shropshire, United Kingdom
Level Contributor
327 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 191 helpful votes
Reviewed 6 October 2012

I can't fault this hotel where I have just spent 6 glorious days in room 315. Golden Sands is situated right on a beautiful beach, my bedroom and bathroom were spotlessly clean throughout my stay and despite being a single, I had a lovely comfortable double bed. The shower was always hot and working at full 'speed' unlike many hotels where it can vary throughout the day.

What can I say about the food? It was just superb, breakfast is a hot and cold buffet with a fabulous choice which is replenished throughout the morning (other items are also available to order) so that it always fresh and (where applicable) hot. And as for dinner - wow - there was a choice of starters, mains and desserts all of which changed daily, plus sorbet and coffee with petit fours which means that I will now need to diet!! The food was high quality and was cooked to order, which was obvious in the taste and presentation, the chef and his staff are very talented and obviously passionate about food. The restaurant staff were all polite, helpful, cheerful and friendly despite having to deal with sometimes demanding customers.

Reception and bar staff were equally pleasant and helpful, anything that anyone asked for was provided very quickly and always with a smile. the cleaners kept the whole hotel beautifully clean and tidy and, once again, were polite and cheerful. All staff seemed to really enjoy their jobs and were a pleasure to talk with and be around.

I really felt that I was a valued customer, I would not hesitate to recommend this hotel and, if I ever visit Jersey again, I would be very happy to return to the Golden Sands. I can't understand why people are querying the 4 star grading, it is worth this for the food alone!

I'd like to say a big thank you to each and every member of staff for making my stay so memorable and enjoyable.

  • Stayed October 2012, travelled solo
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank shropshiretraveller9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hazlemere
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 September 2012

Had the most amazing time at The Golden Sands Hotel, beautiful bedroom with a lovely view of the beach, comfortable bed and pillows, nice smellies in the bathroom and good selection of tea and coffee plus some delicious shortbread!
Breakfast was buffet style and very nice, service was good and great reception staff, so helpful, can't wait to visit again!!!!

Room Tip: Sea view room is a must and leave the window open, the waves send you to sleep!
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  • Stayed September 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chalky81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
G0ldenSandsJersey, General Manager at Golden Sands Hotel, responded to this review, 1 October 2012
Dear Guest

Thank you for your positive comments in your review for the Golden Sands Hotel.

We are so glad that you enjoyed your stay with us and that you wish to return. We greatly value all feedback and will pass your comments onto all the staff.

We very much look forward to welcoming you back in the future.
Kind regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
worcestershire
Level Contributor
38 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 27 September 2012

We drank in here every night even though we were non residents, John made us feel welcome and is really attentive, its a lovely clean well lit bar with balcony seats, they had a brilliant classical guitarist on one night who sang and had videos to the songs he was singing, another night there was a guitarist who was a comedian as well, we are going to stay here next year, we had one meal which was lovely, Raquel the barmaid is great as well and remembers yours drinks.

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank kickabuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
G0ldenSandsJersey, General Manager at Golden Sands Hotel, responded to this review, 1 October 2012
Dear Guest

Thank you for taking the time to post a review on the Golden Sands it is very much appreciated.

I will pass your comments onto John and his team and we are glad that you enjoyed the entertainment and your visit with us.

Hopefully we will have the pleasure in welcoming you to stay with us in the future.
Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
66 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 26 September 2012

Fabulous location and the hotel could hardly be nearer the beach.
Friendly staff. I would recommend a sea view room with a balcony as the views are spectacular. The room was a good size and clean and bright.
The hotel is good value for money but as a previous reviewer commented it would make a very good 3* but doesn't have the basic facilities I would expect to find in a 4* hotel e.g. safe and minbar.
St Brelade's Bay is gorgeous and I would highly recommend that you visit it whilst in Jersey.

Room Tip: Sea View a must!
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  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Allison K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
G0ldenSandsJersey, General Manager at Golden Sands Hotel, responded to this review, 27 September 2012
Dear Allison

Thank you for taking the time to post a review. I will pass on your comments to all the relevent departments. We hope that we will have the pleasure in welcoming you back to the Golden Sands Hotel in the future. Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cologne, Germany
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 16 September 2012

Unfortunately this hotel misses the personal touch and quality. The breakfast room was loud and the buffet not very appealing - food not of high quality compared with other 4* hotels on Jersey. The walls are thin and not soundproof - you could hear every word and we did not sleep well with the heavy footed guest above us. One night we were disturbed with loud music from the dining room. Overall average and the views would be the only reason we would consider returning.

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MN993
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
G0ldenSandsJersey, General Manager at Golden Sands Hotel, responded to this review, 27 September 2012
Dear Guest

Thank you for taking the time to post a review for the Golden Sands Hotel.

We are sorry that you did not think that the hotel was of 4 star standard but all comments we receive are passed onto relevant departments and it is only through comments like yours that we are able to continue to improve our standards.
Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Golden Sands Hotel

Property: Golden Sands Hotel
Address: La Route de La Baie, St. Brelade’s Bay, St Brelade JE3 8EF
Region: United Kingdom > Channel Islands > Jersey > St Brelade
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
#5 On the Beach Hotel in St Brelade
#7 Family Hotel in St Brelade
#7 Luxury Hotel in St Brelade
#8 Romantic Hotel in St Brelade
Price Range (Based on Average Rates): £
Hotel Class:4 star — Golden Sands Hotel 4*
Number of rooms: 62
Official Description (provided by the hotel):
Located directly on the beach in the centre of the popular St Brelade’s Bay, the Golden Sands Hotel is the perfect location for a quality, beach holiday in Jersey that is as active or relaxing as you choose. Recently refurbished and enjoying 4 star status, the hotel offers panoramic views over the white sandy beach and clear blue waters from the restaurant, café bar and most of the bedrooms. ... more   less 
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Also Known As:
Golden Sands St Brelade
Golden Sands Hotel Jersey/St Brelade
Hotel Golden Sands

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