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LizzyB93
Chester, United Kingdom

Fabulous as always...

5.0 of 5 bubblesReviewed 24 Apr 2024
Never disappoints...staff are amazing and make you feel welcome and special.
Well done GoldenSands team!
The view is spectacular, just to put a cherry on the cake!!

Date of stay: April 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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Julia Garcia, Other at The Golden Sands, responded to this review
Responded 28 Apr 2024
Dear LizzyB93,

Thank you so much for your kind words! We are glad to hear that you had another fabulous experience with us at the Golden Sands.

It is always our goal to ensure that every guest feels welcome and special, and we are delighted that our staff could make your stay memorable. We will be sure to pass along your compliments to the team.

Thank you once again for choosing the Golden Sands and we look forward to welcoming you back soon.

Kind regards,

Julia Garcia
Deputy General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (1,687)
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42 - 47 of 1,689 reviews
Reviewed 23 April 2024

This hotel is first class. From the moment we arrived we were made to feel very welcome. The staff are lovely. The room is clean and comfortable. The food at breakfast was delicious and there was a lot of choice. We also ate in the restaurant one evening and that was lovely too. If we come back to Jersey this is definitely the hotel we would choose - I can't imagine that any other compares to this! I looked at this hotel the first time I visited Jersey and decided that, should I return, that was where I would stay. I am delighted I stayed here. Everything was perfect!

Date of stay: April 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank N740RUkh
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Julia Garcia, Other at The Golden Sands, responded to this reviewResponded 24 April 2024

Dear N740RUkh,

Thank you immensely for your kind words and for choosing to stay with us at the Golden Sands during your visit to Jersey.

It was amazing to hear that you had a first-class experience from the moment you arrived and that you found your room clean and comfortable.

We are delighted to know that you also had a lovely dining experience in our restaurant.

Thank you once again for your great review, looking forwards to welcoming you back soon.

Kind regards,

Julia Garcia
Deputy General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 April 2024

The sea view room is amazing as are the views and the staff. I have been staying at Dolan hotels for 15 years and have never been disappointed, their attention to detail and customer service never fails to amaze. Nothing is too much trouble, and all the staff have always got a huge smile for their guests. Going to sleep and waking up to the sound of the sea is very relaxing.

Date of stay: April 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank junekR2824BO
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Julia Garcia, Other at The Golden Sands, responded to this reviewResponded 21 April 2024

Dear junekR2824BO,

Thank you sincerely for your amazing feedback and for being a loyal guest of Dolan Hotels for the past 15 years. It's truly heartening to know that our attention to detail and commitment to customer service have consistently met your expectations over the years.

We couldn't agree more about the relaxing effect of falling asleep and waking up to the soothing sound of the sea.

Thank you once again for choosing Dolan Hotels. Looking forward to welcoming you back soon.

Kind regards,

Julia Garcia
Deputy General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 April 2024

Wonderful location, superb service and friendly staff - will definitely stay there again. Highly recommend

Date of stay: April 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank ronamackay
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Julia Garcia, Other at The Golden Sands, responded to this reviewResponded 20 April 2024

Dear ronamackay,

Thank you for your amazing review. We're delighted to hear that you enjoyed our hotel, service, and location.

Your recommendation means the world to us, and we're very glad to know that you plan to stay with us again in the future.

Looking forward to welcoming you back soon.

Kind regards,

Julia Garcia
Deputy General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 April 2024 via mobile

What can I say about this hotel. Room 408 is beautiful. It’s on the top floor and overlooks the glorious beach. A beautiful hotel in a beautiful setting but what made this stay outstanding was the hotel staff. It is not an understatement when I say Michelin starred restaurants and the top hotels in London could learn from the team at The Golden Sands. Thank you all for making our stay so special

Date of stay: April 2024
Trip type: Travelled as a couple
Thank cat233
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Julia Garcia, Other at The Golden Sands, responded to this reviewResponded 20 April 2024

Dear cat233,

Thank you immensely for your kind words and amazing review.

It's truly heartwarming to hear that our dedicated team made your stay outstanding. Your comparison to Michelin-starred restaurants and top hotels in London is high praise indeed, and we couldn't be more proud of our staff for delivering exceptional service.

Thank you for choosing The Golden Sands, and we look forward to welcoming you back soon.

Kind regards,

Julia Garcia
Deputy General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2024 via mobile

The hotel has been recently renovated, and you can tell. Rooms and the hotel were spotlessly clean, and service was very good and provided by new staff, some still in training and full of enthusiasm. Special mention to Jess, the front desk manager, who was extremely helpful and friendly and Alex and Mo-Jo in the bar /restaurant.

The room has everything you need, and although the bathroom was compact, everything was there, and the room was well serviced during our stay. We had a room with a sea view and a small balcony which is well worth any extra cost. The only minor issue was noise from other rooms could be heard.

The hotel has a great location, and there is a bus stop right outside that makes it easy to get around. Great service with friendly staff. I fully recommend it to anyone thinking of visiting Jersey

Room tip: Definitely get a room with a see view.
Date of stay: April 2024
Trip type: Travelled as a couple
Thank GeordiePJC
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Julia Garcia, Guest Services / Front Office at The Golden Sands, responded to this reviewResponded 6 April 2024

Dear Geordie PJC,

Thank you so much for your feedback! We're delighted to hear that you enjoyed your stay with us and appreciated our recently renovated facilities. It's wonderful to know that our staff, including Jess, Alex, and Mo-Jo, made a positive impression on you with their helpful and friendly service.

We appreciate your feedback regarding noise from other rooms, and we will take steps to address this issue.

Thank you for recommending us, and we hope to have the pleasure of welcoming you back.

Best regards,

Julia Garcia
Deputy General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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