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Reviews (591)
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All reviewschristian hotelchristian ethosbrelade's bayown winemethodist churchprivate pathevening entertainmentsunday eveninga wonderful holidaydining roomsun terracethe general managerother guestsstar servicefood is excellenthigh standardalready booked for next year
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Reviewed 9 August 2017

We have just returned from a week at the Biarritz Hotel where we enjoyed a wonderful week's holiday. We stayed in one of the recently refurbished rooms with a balcony and sea view. The room was tastefully decorated but one little criticism would be that the ensuite was tight for space and lacked any shelving. We stayed half board and the food was excellent with a good choice available and served by very friendly staff.
The hotel is ideally located overlooking St Brelade's Bay and has a private pathway to the beach. This pathway contains many steps and would be unsuitable for elderly or disabled, but is fine for families and those that have the stamina to climb up to return to the hotel. The hotel has refurnished the upper and lower balconies which both provide excellent panaromic views of the bay. Great place to sit and watch the sun go down!!

Room Tip: Choose a room with balcony and sea view!
  • Stayed: July 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank BettyArmagh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DuncanONeill, General Manager at Biarritz Hotel, responded to this reviewResponded 15 August 2017

Thank you Betty for taking the time to review your stay with us. It is pleasing to know that you enjoyed your time with us. Thank you also for the remark about the bathroom.
I am aware that two of our bathrooms are smaller than the regular.
Next time you plan to visit, please call us personally and we will arrange for you to have a room with a better layout in the en suite.

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Reviewed 9 August 2017 via mobile

Back again for another good holiday- great service, good food and hospitality. Hotel improvements are impressive and the views of the bay are unsurpassable. Hotel caters well for a family that includes three generations with the youngest 2 years old. Jersey is a wonderful location for all ages and presents great choices for children with attractions and wonderful beaches.

Stayed: July 2017, travelled with family
3  Thank Desmond M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DuncanONeill, General Manager at Biarritz Hotel, responded to this reviewResponded 15 August 2017

Thank you Desmond for your continued support.
We will always try to exceed your expectations and reviews such as this are a huge morale boost to my young staff. We really appreciate your taking the time to comment.

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Reviewed 4 August 2017

Returned to the Biarritz Hotel for another great week of being cared for by the marvellous staff. Just looking forward to another visit. Lovely views of the bay from our room balcony. Everywhere was fresh and clean, the double bed was very comfortable. The breakfast choice was good and if you wanted something different...just ask. The evening dinner choice was also very wide and nicely served by the staff either at the buffet counter or brought to the table. Evening entertainment was good too both for adults and children and inclusive. For a quiet moment the library had a large selection of books and board games from reception on request. Children of all ages seemed to
be really well catered for.

Room Tip: beach view
  • Stayed: July 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
2  Thank r0nandjillb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DuncanONeill, General Manager at Biarritz Hotel, responded to this reviewResponded 15 August 2017

Thank you for taking the time to review our hotel. We are delighted to know that you enjoyed yourself and that you found our standards so high.
We very much look forward to your next visit.

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Reviewed 31 July 2017

Having just returned from staying at the Biarritz Hotel, we cannot praise it enough! We stayed in a Twin Bedded Superior room with a balcony and a stunning view over the bay. The room was spacious and scruprously clean. The beds were very comfortable, All the staff were very efficient, helpful and friendly. The hotel also has a patio with great views over the bay.

V. Wallace (Hertford)

Room Tip: A superior room with balcony and sea view is well worth it
  • Stayed: July 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Violet W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DuncanONeill, General Manager at Biarritz Hotel, responded to this reviewResponded 15 August 2017

Thank you Violet for your kind review.
I look forward to welcoming you back to The Biarritz very soon.

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Reviewed 27 July 2017

Our family was wowed by our experience at the Biarritz Hotel.
We took 3 rooms, and all of them together with all public areas were freshly painted, clean and nicely appointed. The staff really worked as a team, they were on their game, and they went out of their way to be helpful, e.g. even junior staff offering to carry cases without being asked to.
We were looking for a friendly, relaxed atmosphere, and we got one. The hotel has no bar, no loud music, and as a result is a peacerful, tranquill place. We quickly got to know our fellow guests, and felt that we had made a bunch of new friends, not just with them, but with the staff too.
We loved the food, it was deliciously cooked and offered a good variety over the week,with plenty of choice.
The hotel had no aircon in guest rooms, but a fan was thoughtfully provided, and was
more than adequate for our stay at least.
Lots of other little plusses - direct access to the beach, great views, comfortable lounge, sun terrace, cafe with good opening hours, books, games, events . . .
Biggest testament to the hotel is that our kids all want to come back next year.

Room Tip: restaurant tip: most guests arrive Saturday, when there is an "international buffet" for dinner. So don't forget you can go up for seconds!
  • Stayed: July 2017, travelled with family
    • Value
    • Location
    • Service
1  Thank rm09ba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DuncanONeill, General Manager at Biarritz Hotel, responded to this reviewResponded 28 July 2017

Thank you very much for taking the time to write such a wonderful review on the staff and the hotel. We are a seasonal hotel which welcomes back many returning guests year and year, all of which the staff also get to know very well. It is always nice to see guests getting on and getting to know each other, especially the children.
I will pass on all your kind comments to the relevant members of staff.
We look forward to welcoming you back next year.

Kind Regards

Michelle
Front Of House Manager

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