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“Needs investment to compete with newer hotels.”
Review of Pomme d'Or Hotel

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Pomme d'Or Hotel
Ranked #4 of 32 Hotels in St Helier
Certificate of Excellence
Reviewed 31 March 2013 via mobile

We stayed here by default due to a mix up with our booking so this wouldn't have been our hotel of choice however despite that we were pleased with the excellent location and the friendly service.
The hotel itself is not our style it's quite dated in parts and most rooms haven't been refurbished in some time. The rooms are fine ie the bed very comfortable and it's very clean but the views can be poor and the hairdryer is next to useless, the showers have seen better days etc.
The public areas lack any chararcter and ambience and the restaurants are not as good as making the effort to eat out elsewhere. The breakfast spread however is very good.
The clientele was mixed but it felt as if this was more of a hotel for an older customer. It's a shame as the location is excellent but it falls short of competitors near by.

  • Stayed: March 2013
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3  Thank Pinkfizz31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,035 - 1,041 of 1,546 reviews

Reviewed 28 March 2013

Stayed last weekend for my wife's 40th birthday, a surprise birthday cake greeted us as we entered the door to the apartment! We were blown away with the central location and easy access to all the main bars, restaurants and shopping that St Helier offers. The hotel's breakfasts are more than you could shake a big stick at... full English, continental, whatever you fancied, in a beautiful room overlooking the harbour, just the thing to soak up the night before and get the new day started. The staff are extremely warm and helpful and we were even able to get a drink from the night porter at two in the morning with no trouble at all. We travelled from the airport, deciding to take the bus (no15) enabling us to have a glimpse of the island, great views for £1.70 each! Leaving the hotel on sunday morning, we were able to leave our bags in a secure room and have a last mooch round before it was time to leave for the airport. All in all a fantastic weekend, we will definitely be back when we can sort out another weekend babysitter.

Stayed: March 2013, travelled as a couple
Thank Nonny J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 March 2013

Like most reviewers I agree that Pomme d'Or is in a great location in the middle of St Helier and all the staff are extremely friendly, helpful and polite. Due to an early flight we arrived late morning and were grateful to be able to check in early as the room was ready. The room was clean, comfortable and a good size and had all the facilities usually expected. Wifi was easily accessible within all areas of the hotel.

Breakfast had a good selection of hot and cold foods, with good views over the harbour in the dining area.

Overall the hotel was lovely, we really enjoyed our stay here. Also the hotel has an interesting history, it was a shame more information was not provided? Would highly recommend the Pomme d'Or.

  • Stayed: March 2013, travelled as a couple
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Thank Jay A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 March 2013

I stayed here to visit family over Mother's Day weekend & like other reviewers was delayed due to the heaviest snowfall Jersey has seen. The staff were quick to extend my stay on the same very good rate and were friendly and helpful throughout my stay. I stayed in a standard room at the back of the hotel which, although it didn't have a great view, was obviously fairly recently refurbished, clean & a good size - excellent value for money. I particularly liked the dressing table area with a mirror and a hairdryer provided (I've lost count of the number hotels I 've stayed in where it is impossible to use the mirror while drying my hair as the socket was the other side of the room!). Breakfast each day was included in the rate and was always excellent with plenty of choice. I ate in the Cafe Bar, where there was a good choice & the food was delicious. I will definitely return, and take advantage of their returning customers policy and upgrade.

  • Stayed: March 2013, travelled with family
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Thank PubLover7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 March 2013

We arrived at the hotel for a 3day break, and unfortunately due to the worst snow in 40 years, we were unable to get home due to the airport being closed! The hotel staff were most helpful, all the girls at reception, and the duty manager, who's name I believe, is Joseph, really went that extra mile to help us. We were able to stay on for a further four nights at a very good price. The hotel is in a very good location, and even in the snow we were able to get to the Main Street without too much bother. Breakfast was great, with a good variety of food. I would certainly recommend the hotel as one of the best we have stayed in. We used the facilities at the sister hotel Merton, where there is a good pool, steam room and sauna. Again the member of staff on duty was most helpful. Hopefully we will return in the future, when the weather is better!

  • Stayed: March 2013, travelled as a couple
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2  Thank Bankies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 March 2013

I travel on business to the channel Islands & this has been my 3rd stay at the hotel in the past 12 months & although I have tried another smaller hotel in St Helier the Pomme is probably the best value for money in town.
Book on line for the best deals,repeat vistors can get a 10% discount & its possible to upgrade your room for an extra £10.00 per night,well worth it as the delux rooms are much bigger & better equiped than the standard.
The staff are always very helpful , friendly & it is one of the few hotels I actually feel comfortable eating in the restaurant alone.
St Helier isn't the niciest part of the island but it's a good base with plenty of restaurants & The Pomme is only a few minutes from the bus station so it's easy to get about without the hassle of a car.

Room Tip: try & get an upgrade to a delux room with a harbour view 435.36,37,38 are all good.
  • Stayed: March 2013, travelled on business
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1  Thank BAZDEB12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 March 2013

i dinned here on a Friday evening when it is the speciality fish buffet. i was a little cautious about it being a self service buffet, but i was proved wrong. the fish selection was fabulous and really fresh. i think we ate a mountain of prawns which were amongst the best ever tasted. the chef was on hand ensuring the food was plentiful and explaining dishes to the diners. it was great quality food and we would deffinatley go back.

  • Stayed: March 2013, travelled with friends
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Thank tattybEssex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pomme d'Or Hotel

Address: Liberation Square, St Helier JE1 3UF
Phone Number:
Region: United Kingdom > Channel Islands > Jersey > St Helier
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Luxury Hotel in St Helier
#4 Romantic Hotel in St Helier
#4 Family Hotel in St Helier
#8 Business Hotel in St Helier
Price Range: £88 - £179 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pomme d'Or Hotel 4*
Number of rooms: 143
Official Description (provided by the hotel):
Superbly located in the centre of St. Helier, overlooking Liberation Square and the yacht marina, the Pomme d'Or has been a centre for business and pleasure for more than 175 years. Today the hotel combines its strong tradition of guest hospitality and care with a contemporary, metropolitan design which is perfect for both the leisure and business traveller. ... more   less 
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Also Known As:
Pomme D'Or Hotel Jersey/St Helier
Pomme Dor Jersey
Hotel Pomme d Or

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