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Charlie F

An excellent stay

5.0 of 5 bubblesReviewed 9 Aug 2021
After a bad experience at the Hotel de Normandie, the Pomme saved our holiday. Professional, kind and just fantastic from start to finish. The 5 star treatment for a great price. Rooms were clean with smart decor and the location is just perfect. We'll definitely be back!
Date of stay: July 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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Seymour Hotels, General Manager at Pomme d'Or Hotel, responded to this review
Responded 11 Aug 2021
Dear Charlie F,
Thank you very much for choosing The Pomme d’Or Hotel and for leaving your review. We certainly aim to provide a 5 star service and we are delighted that we succeeded and that you enjoyed your holiday with us! We very much look forward to welcoming you back to the hotel in the future!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 4 August 2021

Hotel recommended to anyone good centrallocation, choice of restaurants close by,bus staion across the road and close to ferry terminal.
Within easybreach of all facilities and the rest of the island, Very enjoyable stay

Date of stay: July 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Stuart P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Seymour Hotels, General Manager at Pomme d'Or Hotel, responded to this reviewResponded 11 August 2021

Dear Stuart P,
Thank you for taking the time to leave your feedback and for recommending us further. We are delighted that you enjoyed your stay at The Pomme d’Or Hotel, with its central location, easy access to the islands’ top restaurants, tourist attractions and St Helier Marina. We very much look forward to welcoming you back to the hotel in the future.

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Reviewed 2 August 2021

Stayed here for a work trip, location is brilliant but we had a room looking inwards, view wasn’t amazing but we weren’t there to relax anyway. The cleanliness and willingness of staff to help was excellent, particularly housekeeping and breakfast. Room was comfortable and the only thing I would have wanted would be water included in the room but that wasn’t a major issue. I would stay again.

Date of stay: July 2021
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Cityh0pper
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Seymour Hotels, General Manager at Pomme d'Or Hotel, responded to this reviewResponded 4 August 2021

Dear Cityh0pper,
Thank you for choosing The Pomme d’Or Hotel while visiting Jersey on your business trip, and for taking the time to leave your comments. We are so glad to hear that you enjoyed your accommodation, breakfast experience and our hospitality. All of the upgraded rooms provide complimentary water and the supplement for an upgrade starts from just £10. We very much look forward to welcoming you back to our hotel.

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Reviewed 1 August 2021

We had a really enjoyable stay at your hotel. We loved the breakfasts and really comfortable room. This alongside the lovely weather for the whole week gave us all the ingredients for a perfect holiday.

Date of stay: July 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank davidcsmith1951
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Seymour Hotels, General Manager at Pomme d'Or Hotel, responded to this reviewResponded 4 August 2021

Dear davidcsmith195,
Thank you very much for your feedback, complementing our accommodation and the famous breakfast at The Pomme d’Or Hotel. We are so thrilled that you enjoyed your holiday and the wonderful weather we’ve been having here in Jersey. We look forward to welcoming you back to the hotel soon!

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Reviewed 26 July 2021

Very nice and peaceful hotel in the best position in St Helier, well decorated and clean with friendly staff. The bed in the premium room was rather small and hard but the view over Liberty Square was lovely.

Date of stay: July 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank UkJayne
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Seymour Hotels, General Manager at Pomme d'Or Hotel, responded to this reviewResponded 26 July 2021

Dear UkJayne,
Thank you for taking the time to write your review. We are delighted that you enjoyed our hospitality and location with the views over the St Helier marina and the Liberation Square. Many customers choose us just for that. All our Premier Rooms are furnished with a King size bed . We have taken your comments on board and will review the mattress in the room. We look forward to welcoming you back to the hotel and to another opportunity of providing a comfortable stay.

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Reviewed 26 July 2021

Easy to get to from Airport by bus with a 2 minute walk. Reception was friendly and room was very comfortable. No noise in the evening so a good nights sleep. Breakfast was a buffwt style to help yourself. Good quality and choice. Location for an evening stroll is perfect.

Date of stay: July 2021
  • Trip type: Travelled on business
    • Location
    • Sleep Quality
    • Service
2  Thank ErnieH472
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Seymour Hotels, General Manager at Pomme d'Or Hotel, responded to this reviewResponded 26 July 2021

Dear Ernie H,
Thank you for taking the time to share your comments. We are glad that you enjoyed your stay, our breakfast buffet choices and our hospitality. Thank you for mentioning that our rooms are quiet despite of the central location in the heart of St Helier. Our quadruple glazing does the trick and many return customers choose us for the comfort of the good night sleep! We very much look forward to welcoming you back to The Pomme d’Or Hotel.

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